New York City, Unites States: surveys and study reports have shown that while outsourcing industry is one of India's most powerful exports, it is now facing financial problems and is becoming victim to the existing global economic crises. The industry is thus, not has rapidly developing and free of problems, as depicted by the Indian media.
Jakarta, Indonesia: Surveys and researches have revealed that the customer support program in Indonesia is now going over social media. People have begun using social media websites to enter complaints and vent their disappointments alongside using the agent phone services at large.