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ACL Digital, an ALTEN group company, is a design-led Digital Experience, Product Innovation, Solutions, Engineering Services and Digital Transformation leader. It has announced that it has acquired AFour Technologies, a Next-generation 360°-degree software product engineering firm. This acquisition of the AFour Technologies business strengthens ACL Digital's product engineering & Digital offerings and will enable it to accelerate the digital transformation journey for its customers. ACL Digital is a leader in the digital product engineering space, and this acquisition will further add scale & depth to the digital product engineering portfolio of ACL Digital. Gerald Attia, Deputy CEO, ALTEN Group, said, "This reinforces ACL Digital's continued commitment to grow as a premium digital solutions provider helping its customer be future-ready and will strengthen our leadership position in the digital & product engineering space." "This acquisition helps us expand and strengthen our deep digital product engineering capabilities across various verticals we operate. Together, we will create world-class solutions with AFour Technologies to empower our clients to streamline their operation, enhance their customer experience, compete better in the marketplace, and drive meaningful value to their customers, businesses, and employees,"said Ramandeep Singh, CEO, ACL Digital. Established in 2007, AFour Technologies (a.k.a. AFour) focuses on Software Product Engineering Services comprising UI/UX Design, Architecture Design and Consulting, Software Development, DevOps (CloudOps, SysOps, and DBOps), QA (Test Strategy and Implementation, Test Automation, Performance, Security), and Monitoring. With an excellent track record of over 10 years and a focus on software product engineering, AFour is a true example of self-belief, consistency, and transparency. The company is a hub of every innovative technology in software product engineering services ─ Hyper-convergence, SDN, Virt

This blog explores the transformative potential of generative AI contact centers, telecom business process outsourcing (BPO), and call center automation services. We'll also highlight how Vsynergize can help businesses maximize these opportunities.

In the ever-evolving landscape of customer support, businesses are continually seeking innovative solutions to enhance efficiency, reduce costs, and provide superior customer experiences. These advancements are not only transforming how businesses interact with customers but also setting new standards for customer service excellence.

This blog explores the transformative power of omni-channel customer service, generative AI for contact centers, and retail BPO solutions. It also highlights how Vsynergize can help businesses leverage these technologies to achieve outstanding results.

This blog delves into three transformative technologies: Robotic Process Automation (RPA), Generative AI in contact centers, and Outsourced IT Support services, exploring their benefits, applications, and impact on modern businesses.

According to Forbes, millennials became the largest percentage of the workforce starting in 2015. With so many members of Generation Y already competing in the labor market, you might be wondering what the big deal is.

Fresh Griller chooses Zip Clock to enforce employee's time and schedule adherence. In the testimonial above, Jon Evrard, the General Manager discusses how a smart clock eliminated buddy punching, reduced overtime, and improved operational efficiency.

According to Forbes, 2015 will see millennials become the largest percentage of the workforce. With so many members of Generation Y already competing in the labor market, you might be wondering what the big deal is. The simple fact though is that many employers haven't yet got to grips with what makes millennials tick.

This page is meant to be used by Business & Information Technology teachers and students. These resources are not meant to be all-inclusive; however, should provide a starting point for many topics in B&IT Education. Sample topics include: General/For Teachers, Accounting, Computer/Internet Applications, Desktop Publishing, Management/Marketing, Employability Skills/Business Procedures, Keyboarding, International Business, Personal Finance, and Web Design & Development

Value Engineering (VE) was first developed during World War II at General Electric and has since become widely used in various industries to optimize initial and long-term investments. The principles are applied to new product development across multiple domains and in the commercial engineering of large IT and digital transformation programs. The fundamental premise of VE in engineering is to prioritize the primary functions of a product or service over its auxiliary tasks.

In today's rapidly evolving business environment, customer service has become a key differentiator for companies aiming to stay competitive. These elements are revolutionizing the customer service landscape by boosting efficiency, reducing costs, and delivering superior customer experiences.