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ACL Digital, an ALTEN group company, is a design-led Digital Experience, Product Innovation, Solutions, Engineering Services and Digital Transformation leader. It has announced that it has acquired AFour Technologies, a Next-generation 360°-degree software product engineering firm. This acquisition of the AFour Technologies business strengthens ACL Digital's product engineering & Digital offerings and will enable it to accelerate the digital transformation journey for its customers. ACL Digital is a leader in the digital product engineering space, and this acquisition will further add scale & depth to the digital product engineering portfolio of ACL Digital. Gerald Attia, Deputy CEO, ALTEN Group, said, "This reinforces ACL Digital's continued commitment to grow as a premium digital solutions provider helping its customer be future-ready and will strengthen our leadership position in the digital & product engineering space." "This acquisition helps us expand and strengthen our deep digital product engineering capabilities across various verticals we operate. Together, we will create world-class solutions with AFour Technologies to empower our clients to streamline their operation, enhance their customer experience, compete better in the marketplace, and drive meaningful value to their customers, businesses, and employees,"said Ramandeep Singh, CEO, ACL Digital. Established in 2007, AFour Technologies (a.k.a. AFour) focuses on Software Product Engineering Services comprising UI/UX Design, Architecture Design and Consulting, Software Development, DevOps (CloudOps, SysOps, and DBOps), QA (Test Strategy and Implementation, Test Automation, Performance, Security), and Monitoring. With an excellent track record of over 10 years and a focus on software product engineering, AFour is a true example of self-belief, consistency, and transparency. The company is a hub of every innovative technology in software product engineering services ─ Hyper-convergence, SDN, Virt

IT support companies provide a wide range of services, including technical support, network management, software troubleshooting, and cybersecurity. This blog explores how IT support companies are leveraging these technologies to enhance their services.

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ACL Digital Life Sciences has a track record of partnering successfully with some leading Pharmaceuticals, Biotechs, CROs, Medical Devices and MSP companies.

US based company providing managed home security solutions for remote control and monitoring.

Business enterprises and companies with effective automation endeavors make it a strategic priority to augment employees and customer experience, and they use automation to do so. Just pursuing automation technologies to lower expenses is not adequate. To achieve success while scaling new and latest technologies, organizations should focus on the individuals involved (both employees and customers), commit to revamping current processes, and create new skill sets within the workforce to follow more distinct and innovative working methods.

Vsynergize, a Gen-AI CX and contact center company, is ready to showcase its latest contact center solutions at the upcoming iteration of Customer Contact Week (CCW) 2024.

In this blog, we'll explore how generative AI is shaping the future of contact centers and why it's essential for modern retail BPO (business process outsourcing) solutions. We'll also highlight how VSynergize can help integrate these cutting-edge technologies into your operations.

ACL Digital Life Sciences has one of the largest pools of qualified resources in multiple functional areas who are adequately positioned to deliver comprehensive state-of-the art Services and Solutions across the entire Life Sciences domain.

In today's rapidly evolving business environment, customer service has become a key differentiator for companies aiming to stay competitive. These elements are revolutionizing the customer service landscape by boosting efficiency, reducing costs, and delivering superior customer experiences.

E-commerce customer service outsourcing involves delegating customer support functions to a third-party service provider. In this blog, we will explore the benefits of each of these components and highlight how Vsynergize can help e-commerce businesses thrive by leveraging these services.