Managing Conflict: Power through Influence, Interpersonal Skills and Self Development, ... - 0 views
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Rami Kantari on 20 Feb 11Program Objectives: By the end of the program, participants will be able to: * Define and understand sources of conflict. * Resolve conflicts using different strategies. * Identify their own personal conflict resolution style. * Understand the different bases of power and how to change them. * Apply influence and explore their relationships with others. * Provide conflict management training for others. * Turn arguments into discussions and create win-win resolutions. This Program is designed for: Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.