Group items tagged

Inspirational Success stories for young entrepreneurs,articles, videos and Inspiring startup stories 2017 . Best inspiring quotes for young entrepreneurs.

When it comes to Customer Experience, there's usually a lot of talk around understanding customers, exceeding expectations, winning over their loyalty and so on. Such talk gets brands excited but the problem is that the excitement is short lived. The initial fervor to delivering outstanding customer experiences dies off which means companies slide back into what they were doing before. In other words, there's a lack of consistency in delivering great customer experiences. It's about grinding it out day in and day out, always placing the customer in front of you, and not everyone is willing or has the mindset to do that! So, we are going to be doing our best to up your consistency levels with the following quotes.

Give Consistency in your customer experience effort.

Charles Schwab… the sixer management concept! The first-ever employees to make a million dollars a year were Walter Chrysler and Charles Schwab in the USA. Schwab once asked a consultant to suggest how he could get more done in one day. The consultant, after spending a week with him, suggested the following: "Every morning, write down what are the six most important things you want to do on that day. And start doing the first one first. And then the second and third. And if by then the day is gone, next day add three more. Do this for one month if it works, send me your payment." Schwab sent him $25,000! I walk what I write or quote! Some consultants are very good for you.