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SINGAPORE: Asian stocks fell to a 16-month low and emerging market currencies tumbled on Friday amid fears of a global recession, but a pledge from the G20 to preserve financial stability helped stem the scale of losses.

SINGAPORE: Brent crude stayed firm above $105.50, boosted by Europe's move to shore up ailing banks and expectations that the U.S. economy may not be sliding into recession

Today, Sensex slided over 200 pts tracking weak cues from other Asian markets on Wednesday, led by losses in ITCBSE -1.91 %, SBI, ICICI BankBSE -1.78 %, L&T, and RILBSE -0.74 %.

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When it comes to Customer Experience, there's usually a lot of talk around understanding customers, exceeding expectations, winning over their loyalty and so on. Such talk gets brands excited but the problem is that the excitement is short lived. The initial fervor to delivering outstanding customer experiences dies off which means companies slide back into what they were doing before. In other words, there's a lack of consistency in delivering great customer experiences. It's about grinding it out day in and day out, always placing the customer in front of you, and not everyone is willing or has the mindset to do that! So, we are going to be doing our best to up your consistency levels with the following quotes.

Free stock tips & updates : Today Shares of Tata Motors Ltd BSE -1.89 % fell over 3 per cent on Friday after Tata Steel LtdBSE 1.48 % sold shares having worth up to $189.3 million in the company to institutional investors.