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What is Heatstroke? A heatstroke is a condition where the body's temperature increases beyond 104 F due to prolonged exposure to heat. This is also known as a sun stroke, as it is a common condition during summer months. Prolonged exposure to sunlight or being in extremely hot environments for long periods can cause exertion on the body, thereby leading to sunstroke. Heatstroke-related deaths have been on the rise in India due to rising incidences of heat waves during the summer months. States such as U.P., Andhra Pradesh, Telangana, Odisha, and West Bengal are most affected by the rising incidences of heat strokes [1]. This makes it important to recognise the symptoms of heatstroke and be prepared to take immediate medical action during such an emergency. Heat Stroke Symptoms A heatstroke is a medical emergency, and it is vital to recognise these symptoms - High Body Temperature - A core body temperature which is more than 104°F is one of the first indicators of a heat stroke. Headache and Nausea - A person suffering from heatstroke may feel their head is throbbing and can also feel sick to their stomach. Rapid Breathing - The breathing can be fast and shallow during a heatstroke. Skin - Skin can be hot and dry to the touch if the heat stroke is caused by extremely hot weather. There is excessive sweating during heatstroke if caused by strenuous exercise. Racing Heart Rate - The heart may beat very fast when a person is experiencing a heat stroke. Mental State - The person may appear to be confused or irritated, may show signs of slurred speech and can also have seizures. Loss of consciousness - In severe cases, individuals can faint and lose consciousness. In cases of extreme symptoms, such as loss of consciousness, racing heartbeat, a seizure, very high temperature and shortness of breath, it is important to seek medical attention. Call an emergency ambulance service at your location by dialling 108. MedCab's fast ambulance

Your facility probably has many written safety procedures-hazard communication or emergency response, for example-but do you have a comprehensive health and safety management system (HSMS)? OSHA mandates many kinds of safety plans, but there is no federal mandate regarding a health and safety system that covers all other safety plans (though some states do require one). This system governs how safety works in your facility and gets everyone involved. If OSHA doesn't require an HSMS system in your state, then why bother implementing one? While a safety system does require a lot of work, the benefits are numerous. Not only will employee morale improve, the number and severity of injuries will be reduced and production may actually increase. Safety, it turns out, is good for business. OSHA also recognizes businesses that have used effective HSMS to achieve lower-than-average injury and illness rates through their Voluntary Protection Programs. Data suggests companies that have developed these kinds of safety systems have seen positive results. According to OSHA: "Companies in OSHA's Voluntary Protection Program, VPP, all of whom have implemented comprehensive safety and health management systems, experience lost workday incidence rates that are 60% to 80% lower than their industry counterparts. They also experience reduced absenteeism and turnover, improved productivity, and lower Workers' Compensation costs. Safety and health management works and adds to the company's bottom line profits." Getting a health and safety system started at your workplace takes a lot of legwork, so let's take a look at how to begin and how to get everyone from management to employees on the work floor involved. Management Leadership Business-Meeting-1 For a health and safety system to be effective, it can't just be left entirely up to a safety manager. Management needs to set the tone for the program and demonstrate their commitment to it by providing necessary polic

Heart Attacks Heart attacks are a rising medical emergency in India. The cases of the younger population of India getting heart attacks are more common than in the rest of the globe. In 2015, more than 2.1 million deaths occurred in India due to cardiovascular health-related issues. It is important to be aware of the symptoms of a heart attack and relevant first aid that can be undertaken during the emergency. You can prevent death and save a life if you know what to do in such a situation. Essentially, a heart attack is a medical emergency when the blood flow towards the heart of a person is severely blocked. Usually, a part of the heart will not be receiving enough blood flow during such an attack. This occurs due to a blockage in one of the blood vessels or coronary arteries of the heart. Without enough blood supply, the heart muscle will slowly begin to die. If not resolved immediately, the damage can lead to the death of the person as the heart stops functioning. In case of a heart attack, you should call emergency medical services for quick assistance, while also providing the patient with relevant first aid help. Call MedCab emergency ambulance services for quick medical assistance and ambulance help anywhere in India. Read on to understand the symptoms of a heart attack and the steps you can take to help a person having a heart attack. What are the Symptoms of a Heart Attack? To be able to help someone having a heart attack, it is important to be aware of the warning signs of a heart attack. Heart attacks usually have some common symptoms and warning signs. Some of the common symptoms of a heart attack include the following - Discomfort in the chest - The discomfort usually occurs in the middle or left side of the chest. The discomfort may not be consistent and can come and go. The discomfort caused by a heart attack can feel like a squeezing in the chest, or pain, or a sort of fulness in the chest. Sudden Shortness of Breath - Yo

A swimming pool is a very good addition to any home as they add luxury and a place to cool off during hot sunny days. You should note, however, that swimming pools are just as dangerous as they are fun if the proper safety supplies are not implemented during use. One can easily drown in a swimming pool if you are not careful enough to follow good guidelines such as not swimming alone, and not diving headfirst into any pools that are not extremely deep and allow for diving. This holds especially true if you are not a good swimmer. You should therefore make sure to have safety products and supplies on hand at all times when using swimming pools. It is also wise to ensure that there is some form of supervision when the pool is being utilized. You can employ the services of a professional life guard or have a grown up look after children who are using the pool. You should note that the life guard should also implement the use of safety products and supplies irrespective of how good they are at swimming. Safety supplies for swimming pools start with exterior elements that ensure the pool is safe for use. You can start by putting up a fence and gate. Such steps to ensure the safety of small children who might wander into the vicinity of the pool is especially important. As well, safety supplies are very effective in restricting access into the swimming pool for others who might not appreciate the dangers. This will ensure that unauthorized persons who are not well experienced in swimming can not access the pool without authorization. You can also opt to put a cover over your pool. This will ensure that your pool is not contaminated by debris. It also prevents people from falling into the pool when it is not in use. Other safety supplies include floatation devices. Floatation devices can either be worn or used separately, such as when one holds onto the device and/or lays atop of the floatation device. Floatation devices come in very many shapes and sizes all dependin

According to the U.S. Chemical Safety Board (CSB), hot work accidents are among the most frequently reported accidents to that agency. Between 1990 and 2010, fires and explosions near flammable storage tanks caused by hot work accounted for more than 60 fatalities. Unfortunately, these accidents continue to take place. This past July, an explosion occurred during hot work near a storage tank at Omega Protein in Mississippi, killing one worker and injuring another. The tank contained eight inches of water and fish matter, which unknown to workers created flammable gases that led to the accident. When incidents like this happen, oftentimes the people and companies involved haven't sufficiently assessed hazards and properly isolated everything in the vicinity that could be flammable. These types of hot work accidents may not seem as obvious as other hazards associated with hot work such as UV light or welding fumes, but they can be even more deadly. The oil and gas industry often faces these hot work hazards, but so do the food production, paper and wastewater treatment industries, according to a video about the dangers of hot work made by the CSB. WHAT IS HOT WORK? OSHA defines hot work as "any work that involves burning, welding, using fire- or spark-producing tools, or that produces a source of ignition." Welding and cutting occur frequently at many industrial worksites, so it's important for workers involved in these operations to understand the potential unseen dangers associated with these tasks. Flammable gases and vapors can be present near storage tanks, fuel tanks and other confined spaces. PREVENT HOT WORK FIRES AND EXPLOSIONS In 2010, the CSB published a bulletin offering advice for how employers can prevent these types of hot work accidents. In the wake of recent accidents involving hot work and storage tanks filled with organic matter that might not seem hazardous (as was the case at Omega Protein), the organization has reemphasized the im

When it comes to safety, we all want to do our best and keep our workers out of harm's way. However, wanting and doing are two different things, and governing safety bodies like OSHA are there to make sure that the "doing" part gets done. In fact, OSHA can come inspect a factory or workfloor without notice. While they aren't trying to trick you, they do want to make sure that people who aren't following the rules are caught a bit off guard so that anything that needs fixed can get done before someone gets hurt. In general, if you're doing what you're supposed to and following the rules (and keeping on top of recent updates) you've got nothing to worry about. However, here are a few things you can do to make sure that your visit goes over smoothly and that you get a stellar review from the organization. Do Your Own Inspections One of the easiest ways to prepare is to do your own inspection or have someone come in and do one for you. The point is that it can be easier to catch things and have a unique perspective when actually walking through and putting yourself in the mindset of someone outside of the company, whose sole concern is safety. This kind of thoroughness will trump looking through a safety checklist and thinking "yep, did that one" every time. The other great thing about a mock inspection is that it will condition/get your workers used to having a third party evaluate them and watch them at work, which brings us to… Prepare Your Employees One problem that can come up throughout the course of an OSHA evaluation is employee behavior. Sometimes, being watched can be nervewracking, and for others it can be insulting to have someone glancing in their direction and scribbling something down on a clipboard. In your mock inspections, you can let people know that it's nothing to worry about and that in the event someone does come in to observe, they can just continue working as normal because they're doing everything right already. Ev

Catchball may sound like a game of throwing and catching a ball, and in Japan it is a game just as that. However, catchball is also a common business practice used in lean businesses during the strategy deployment phase of Hoshin Kanri or simply Hoshin Planning. Needless to say, it does not include the use of an actual ball. Instead, it is more of a figurative term used to describe the process of sharing thoughts, ideas, and comments regarding proposed business or process changes and improvements. Instead of tossing a ball from person to person, think of it more as tossing thoughts or ideas from person to person. Catchball is an active communication session where participates are urged to contribute in order to explore all possibilities and come up with diverse working solutions and ideas. During catchball questions are answered, strategies are explored, priorities are defined, and shared understandings are built. Just as meetings can be formal or informal the same goes for catchball sessions. However, one difference between a meeting and a catchball session is that in catchball everyone should be contributing, while meetings are often led by a manager or similar ranked personnel while everyone else basically listens and takes notes.

Winter is a beautiful season, filled with cozy fireside times and cool weather. But once the weather gets colder, it's important to pay more attention to the health and well-being of our furry friends. We'll discuss the main tips and techniques for keeping your pet healthy during the winter months in this comprehensive guide, so they can stay happy and healthy even in the cold.

Hypertension, also known as high blood pressure, is a common condition in India. It can be very serious if it is not treated. As per a WHO (2023) report, 46% of adults are unaware that they have hypertension [1]. It is a type of 'silent killer' as individuals are usually not aware that something is wrong with their body due to the absence of major symptoms. The major high BP symptom is the blood pressure being over 180/120 mm Hg. This means there is a hypertensive crisis and you should call an ambulance in such a case. Read on to understand hypertension signs, reasons for high BP, and how to handle an emergency during a hypertensive crisis. Call MedCab emergency ambulance services for a hypertensive crisis or other medical emergencies by dialling the emergency ambulance number at 18008-908-208. What is Hypertension? Hypertension or high BP refers to the force of blood pushing against the artery walls being very high on a consistent basis. The heart would have to work harder to pump blood in the body during high BP. Untreated hypertension can have serious repercussions, such as stroke, heart attack, kidney failure and eye damage. To understand hypertension better, categorisations of BP are listed below - Normal BP - For BP to be considered normal, it should be under 120/80 mm Hg. Elevated BP - One would be considered to have elevated BP if the top number is between 120 to 129 mm Hg, while the bottom number is under 80 mm Hg. Stage 1 Hypertension - For stage 1 hypertension, the top number of the reading would be between 130 to 139 mm Hg, while the bottom number would show between 80 and 89 mm Hg. Stage 2 Hypertension - This is the most dangerous state of hypertension, and the top number is 140 mm Hg or more, and the lower number is 90 mm Hg or more. While usually high BP does not have noticeable signs and needs to be measured using the arm cuff of a BP machine, potential signs can occur. Some hypertension signs may include headaches, chest

Ten Tips to Help You with Your Kaizen Continuous Improvement Strategy The Kaizen methodology encourages ongoing efforts to ensure continuous improvement throughout a facility. This improvement can come in many forms including waste elimination, improved efficiency, safer work environments and much more. To simply say that a facility is employing Kaizen strategies, is essentially meaningless if you don't have any concrete action items you are following. Whether you're just getting started or you are looking for ways to reinvigorate a Kaizen strategy that is not effective, the following ten tips will be very helpful. Each one can give you ideas on what you can do encourage improvement and allow that improvement to grow and expand long into the future. Tip #1 - Harness the PDCA Strategy One of the key concepts used in Kaizen is the "Plan-Do-Check-Act" strategy. This is a quality model that can be used when implementing any type of improvement in the facility. As you might expect, the PDCA strategy is a cycle of ongoing improvement that should never end. The steps are as follows: Plan - This step is where you identify an area where improvement is possible and make an initial strategy on what chance should be made to realize the desired improvements. Do - Implement the change, but only on a small scale. This may mean having one department make the change in some situations or for larger corporations, having one facility make the update. During this step it is also very important to be gathering as much data regarding the change so it can be properly evaluated. Check - Review the results of the change including the data that was collected. Looking to see if they had the desired impact or not is critical to know whether you should move forward with rolling the change out to other areas. Act - IF the data in the check step points to a success, it is time to push the change out on a wider scale. Once the change has been successfully implemented you wi

Improving Hazard Communication in the Workplace Hazard CommunicationIf you're looking for ways to improve the overall safety of your facility, one of the best places to start is with an evaluation of your current hazard communication standards. According to OSHA, hazard communication violations are the second most commonly cited violations, as of 2012. In 2012 there were 4696 citations given in this one area alone. Sadly, very little has been done to change this problem over the past several years. Understanding how your facility communicates any type of hazard, and working on ways that can be improved, is an important part of keeping everyone safe. One of the best places to start is to review the OSHA regulation on this topic, which is titled, "Hazard Communication - 1910.1200." This will give you all the requirements that you will need to follow in order to keep people safe, and avoid any citations. Key Points in Section 1910.1200 After reviewing the entire section on this topic, you will want to go back and really focus on a few key points. These are some of the areas where most of the citations were given out, and also where some of the biggest risks exist. The following key points will be great places to start when it comes to improving the way your facility handles hazard communication: 1910.1200 (b)(2) - This is the section that covers how you need to communicate hazards that apply to any chemical that exists in a way that employees could become exposed to it. This applies to both normal exposure, and exposure during a foreseeable emergency. 1910.1200(b)(3)(i) - In this section, it details the requirements a facility has concerning the labeling of chemicals that come into the facility. Specifically stating that the labels may not be removed or defaced. 1910.1200(b)(4)(iii) - This area explains in detail that employers need to provide employees with sufficient training on how to react to a potential chemical spill. This includes how to

So here's how today started out… We got an email from a guy who took issue with one of our recent infographics, 10 Astonishing Facts About Arc Flash. Here's what he wrote: "Have you seen the commercial for the insurance company that uses the premise "If it's on the the Internet, it must be true"? I have still not seen the source of these statistics. The Capschell report is what all of these websites, all of which involved in the business of Arc Flash for profit ($$$$), including yours, use without merit. […] Even NFPA 70E does not not cite the source of the statistic regarding "2000 injuries per day". Don't just give me another website that says that again, show me source (ie the study) that produces those statistics. I am not, by any means, attempting to reduce the importance of arc flash, arc flash studies or PPE. I just have a problem when companies use these types of statistics without regard to the source or veracity of the information. Fear Mongering is the term that come to mind. It's on the internet so it must be true." I believe whole-heartedly that our marketing team did a significant amount of research on Arc Flash prior to creating this infographic, and I don't believe the intent of our marketing team to promote or perpetuate bad information. However, I can understand this person's sentiment, and I wanted to know myself what the real numbers were. So, the hunt for accurate data began. Before I go further, it should be addressed that our infographic says that there are 2,000 injuries each year, not every day. Still, where did this figure come from? I started searching to uncover where the 2,000 injuries per year came from. I asked the marketing team for their source, and they provided me with the official NFPA 70E 2012 Handbook. In Annex K(3), it states plainly that 2,000 people a year are injured as a result of arc flash. But, as our accuser points out, there is no citation. Because this is NFPA, a standardization or

People today work 40+ hours per week, meaning they are spending about half of their waking hours at work. Given the total number of hours employees are spending at work, it is inevitable that some of them will experience serious medical problems while at the facility. When this happens, employers have a responsibility to be able to contact the paramedics right away, and to provide the initial care until professionals can arrive. In the event of respiratory or cardiac arrest, it may be necessary to perform CPR or even use an AED. Providing instruction to employees on how to use an AED, and how to properly perform CPR is essential. Some companies will offer the training to everyone in the facility, and others will only train a select few. The important thing is that there is someone who can respond to emergencies, and help keep the person alive until the paramedics can arrive. What is CPR? CPR, or Cardiopulmonary resuscitation, is one of the most commonly seen emergency procedures. It is performed on television all the time, and even in real life it is far more common than most people might think. While it might look easy to perform on TV, the fact is, it needs to be done with proper technique or it can cause a lot of damage. Fortunately, training people to properly perform CPR is fairly simple, and doesn't take very long. In many cases a full CPR class can be given in a half of a day, and the employees in the class can become certified to perform this life saving procedure. During the training classes, employees will learn when they should attempt CPR, and how it should be performed. Some interesting things that employees will learn include: CPR is done to help push the blood through the body when the heart is not beating. Keeping the blood circulating will prevent damage to the heart, brain and other vital organs. Rescue breathes are actually optional. While most people surveyed believe that breathing into the mouth of the victim is the most important part of

In the past decade, cell phone usage while driving has sprang up as a major driving safety issue in the United States and many other developed countries. Originally, teens were the primary target of anti-texting and driving campaigns, but now that cell phone usage is standard amongst a multitude of demographics, the issue has become more broad and is impacting a larger population. According to OSHA's page on Distracted Driving: The human toll is tragic. DOT reports that in 2009, more than 5,400 people died in crashes linked to distraction and thousands more were injured. "Texting while driving" has become such a prominent hazard that 30 states now ban text messaging for all drivers. OSHA - Distracted Driving From checking Facebook, to making phone calls, to checking in with friends and loved ones via text, cell phones have become distracting in the workplace as well, and many companies have, in recent years, implemented cell phone policies on usage to help to maintain productivity. Just like with regular driving, however, cell phones also present a safety risk to workers on the job, especially when machinery and vehicles are being used. In this blog post, we're going to cover various aspects of cell phone workplace safety with regard to work sites. Cell Phone Workplace Safety and Transportation Many of the most problematic workplace instances of cell phone distraction, just like in the rest of the world, come from those who are constantly driving. In your company, this might mean that a delivery truck driver gets distracted and hurts a worker on their way in or out of your warehouse, or it could mean that they injure a civilian or damage someone's property while out on a delivery. Either case you want to avoid, and with damage or injuries to outside parties, you have even less coverage (no worker's compensation, etc.) than if you had an incident contained to workers and company property. The best way to void these distractions are to set hard rul

The Adventure of Reducing Risks and Hazards in the Workplace Whenever starting a new job, it can be difficult to figure out exactly what you should be doing, and how it needs to be done. When I started working at a new facility as a safety manager, I began my first day with a meeting with the facility manager. The meeting was set up so he could tell me what was expected of me in my new role, and provide other details of the job. I was quite surprised when the meeting took less than two minutes, and the only objective I was given was to 'reduce risks and hazards in the workplace.' I asked for some clarification or guidance in what exactly he was looking for, but he simply said that I was hired to improve safety, and he was leaving the task of finding out how to do it in my hands. He gave me a sheet of paper with some information about what resources I had available, including my annual safety budget and told me to get to work right away. I should point out there that I had several years experience as a safety manager at a large company, which is why I was brought in to this new facility. The facility had recently been cited by OSHA for a variety of safety hazards, and there were even some fairly severe injuries that occurred in the previous months. The facility owners made it clear that safety was a priority for them, and they were willing to do whatever it took to pass inspections, and keep the employees safe. Planning My Safety Program While that initial meeting was unique, to say the least, I was also quite excited about the opportunity. It is quite rare that a safety manager is given such flexibility, and I wanted to make sure the manager wouldn't regret that decision. I got to work right away planning my safety improvement program. OSHA Safety Sign Guide I wanted to make some quick changes to help improve safety in the short term, and then also plan out ways to create a culture change within the facility so everyone would be more safety focused. I kne

The Occupational Safety and Health Administration, or OSHA, is a government body tasked with regulating safety for workers, primarily in physical labor occupations, across the United States. They set the rules for transporting materials and chemicals, operating machinery, and other such guidelines to keep workers safe and to give them a voice when conditions might not otherwise be up to par. OSHA is your friend as a business owner, but there are certain situations in which interaction with OSHA can be a bit nerve-wracking for a company's management. OSHA Investigations OSHA investigations usually stem from serious injuries, fatalities, and large-scale catastrophes that occur in the workplace. Especially in the case of fatalities, OSHA is there for both the worker and for the company. For the employee and their family, and by extension the safety of other employees, OSHA will look into the circumstances surrounding the death or injury and determine if the company or its policies were fully or partially to blame for the incident. On the other hand, as long as you have adhered to OSHA guidelines, the investigation can help protect you from legal action if it is concluded that your company was not at fault. Re-opening OSHA Safety Sign Guide A Guide to OSHA Safety Signs This Guide to OSHA Safety Signs walks you through the recent updates to OSHA and ANSI sign requirements. You'll learn the required components of OSHA safety signs, including tips for formatting and posting your signs. Get Free OSHA Safety Sign Guide However, OSHA does have the right to re-open an investigation, even if it had previously reached a conclusion and closed it. This can be a bit worrying for management who have already been told that they were in the clear. However, the re-opened investigation must be concluded within six months of the original incident, so there is a fairly small statute of limitations on this re-opening period. For example, in June of 2013, a veteran mechanic worki

An arc flash is a dangerous situation in which an electrical current leaves its intended path and leaps through the air from one conducting source to another, or even sometimes the ground. Many times the transfer of electrical energy resembles and arc, hence the term arc flash. However, it is important to never underestimate the power behind an arc flash. An arc flash can vaporize metals, plastics, and even flesh. Many times arc flashes cause irreversible damage and harm to people and surrounding objects. In fact, most people injured in arc flash situations often never return to the same quality of life due to severe injury stemming from heat and burns. The heat of an arc flash has been calculated to be near 35,000 degrees Fahrenheit which is four times as hot as the sun's surface! What Causes an Arc Flash? There are many possible contributors towards an arc flash, which makes it difficult to really fully stop one from occurring. Some common culprits that may add towards the probability of an arc flash include dust, condensation, corrosion, material failure, faulty construction, dropping a tool, or simply accidental touching. National Fire Protection Association (NFPA) Boundaries In an attempt to help protect employees and visitors from electrically charged equipment possible of creating arch flashes, certain safety boundaries have been put into place by the NFPA. The boundary resembles a target and in the middle is the energized equipment, and then there are four outer rings around the center with each ring labeled and specified for safety. The first ring, closest to the center (energized equipment) is called the prohibited approach boundary, then the next ring further out is called the restricted approach boundary, the next ring is called the limited approach boundary, and the furthest ring out from the center is called the flash protection boundary. Let's quickly describe each boundary. Prohibited Approach: Being within this boundary during an arc flash

How to increase strength and mobility safely If you've ever suffered a painful injury at work, you're not alone. Injuries occurring at the workplace are more common than you might think, and are not restricted to stuntmen and other daredevils. According to data compiled by Safe Work Australia in 2010, 40% of situations where compensation is paid out to employees involve joint pain or strains of joints. Think safety in the workplace top ten violationsExperiencing a workplace injury can be extremely frustrating, especially when your recovery period seems interminable. Many times, you might feel like you're ready to function as you did before only to come to the painful realization that you haven't quite recovered fully. Allowing sufficient time for rest and recovery is absolutely essential. Other than getting regular exercise involving lots of strengthening and stretching that can toughen the injured area without straining it, there are several rules you should observe when trying to heal. Manage your movement plan During your recovery, it is important that you not do anything that can aggravate the injury or strain the injured area. Have a doctor issue a Certificate of Capacity clearly and comprehensively detailing all tasks and movements you should be exempted from doing or that should be restricted upon your return to work. Take things slowly It can be immeasurably frustrating to not be able to do things that you were able to do with ease pre-injury. Instead of harping on what you cannot do, focus on what you can do. Remain positive and perform the tasks you can do as best you can. Seek the support of your co-workers for tasks that your injury makes difficult for you to undertake. Don't push through the pain Other than medication that has been prescribed by the doctor responsible for treating your injuries, avoid any other medication including painkillers or multi-medication. Such medication may have strong side effects, particularly in your vulnerab

Back pain and injuries account for some of the most reported and most serious common workplace injuries worldwide. In fact, you'd be hard-pressed to find a country whose labor department doesn't dedicate pages of literature to both employers and employees solely on this topic. Loss of work days and productivity, lifelong injuries and disabilities, and short term discomfort are all common results of lower back-related incidents. According to an OSHA fact sheet, More than one million workers suffer back injuries each year, and back injuries account for one of every five workplace injuries or illnesses. Further, one-fourth of all compensation indemnity claims involve back injuries, costing industry billions of dollars on top of the pain and suffering borne by employees. okstate.edu - OSHA Fact Sheet While employers have a responsibility to their workers to implement training programs that minimize injuries (and proactively improve the ergonomics of work-related tasks), employees also need to respect their own bodies and know their limits. This article will be broken up into several sections, each relating to specific aspect of lower back injuries in the workplace, with a primary focus on prevention. Anyone reading through should have a solid grasp on this all-too-common workplace plague by the end of their brief time here. Let's begin. Eliminate Back Injuries While we'll get to proper lifting technique and some employee-level suggestions in a minute, one of the best things employers can do is actually seek to eliminate lower back hazards from their workplace altogether; this is known as elimination - getting rid of risks period - and should be your first step in improving safety before moving on to prevention - mitigating risks that you and your workers have to live with in order for your business to function. Most lower back injuries are associated with lifting, and the most dangerous zones for humans are when lifted objects are below the knees or

Believe it or not customer satisfaction is somewhat of a new focus within the business industry. For many years the main focus of business was based upon staying in the black, increasing sales, growing business visibility and making a product or supplying a service that is needed or valued. However, with the changing times of our variable economy, there has been a major shift in the business mindset. Instead of focusing inward on the business and its growth and financial aspects, many companies have chosen to move their focus outward towards the satisfaction of the customer. With this innovative mindset, companies are really trying to put customer satisfaction above all else. It is actually much easier to keep customers when they are satisfied with the product or service provided than it is to go out and attain new customers. In fact, new figures estimate that it will cost a company 5 to 8 times more money to reach out and attain a new customer than to just keep a current customer satisfied. Furthermore, if a customer is satisfied with a product they will often recommend or talk highly of the product to others within the industry as well. Word of mouth is a very powerful tool during this age of online communication. With the click of a button, a person can "like" or "recommend" a product to many other people on his or her communication database.