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Lean Management - A Guide To Starting Out Right Much like anything over-used and spread before those singing praises have done a lot of research, Lean is a concept that sometimes, despite the best of intentions, misses its mark. Lean principles aren't particularly tricky, but with many offshoots and brands of the ideology, it can be easy for new Lean managers to get caught up in misinformation. At its core, lean is about eliminating all kinds of waste from your business. It sounds simple enough, but one of the biggest problems for many newbies is changing your concept of just what "waste" is. Once you've got a grasp on that, you need to move onto individual strategies that can help you eliminate that waste. In this article, we're going to go over how to accomplish both of these tasks as a manager who may be new to Lean by exploring unique facets of this management type and how they interact with elements of your business. One of the largest differences between Lean management and traditional styles of management is that in a traditional methodology your primary (and nearly sole) concern is the end of the line result. While Lean is of course concerned with achieving superior end results, its focus is on the processes that get you there. In this sense, what you learn and practice as a Lean manager is more about making individual pieces work together efficiently than having a tunnel-vision focus on numbers and figures at the end of the cycle. The Relationship Between Lean management, Waste Elimination, and Continual Improvement "If someone tells you that "lean management is this" and not something else, if someone puts it in a box and ties a bow around it and presents it in a neat package with four walls around it, then that someone knows not of what they speak. Why? Because it is in motion and not a framed picture hanging on the wall. It is a melody, a rhythm, and not a single note." - Lawrence M. Miller, Management Meditations While perhap

People today work 40+ hours per week, meaning they are spending about half of their waking hours at work. Given the total number of hours employees are spending at work, it is inevitable that some of them will experience serious medical problems while at the facility. When this happens, employers have a responsibility to be able to contact the paramedics right away, and to provide the initial care until professionals can arrive. In the event of respiratory or cardiac arrest, it may be necessary to perform CPR or even use an AED. Providing instruction to employees on how to use an AED, and how to properly perform CPR is essential. Some companies will offer the training to everyone in the facility, and others will only train a select few. The important thing is that there is someone who can respond to emergencies, and help keep the person alive until the paramedics can arrive. What is CPR? CPR, or Cardiopulmonary resuscitation, is one of the most commonly seen emergency procedures. It is performed on television all the time, and even in real life it is far more common than most people might think. While it might look easy to perform on TV, the fact is, it needs to be done with proper technique or it can cause a lot of damage. Fortunately, training people to properly perform CPR is fairly simple, and doesn't take very long. In many cases a full CPR class can be given in a half of a day, and the employees in the class can become certified to perform this life saving procedure. During the training classes, employees will learn when they should attempt CPR, and how it should be performed. Some interesting things that employees will learn include: CPR is done to help push the blood through the body when the heart is not beating. Keeping the blood circulating will prevent damage to the heart, brain and other vital organs. Rescue breathes are actually optional. While most people surveyed believe that breathing into the mouth of the victim is the most important part of

Success with AI is heavily influenced by the data maturity of an organization i.e. their ability to procure, clean, curate, store and analyze data to power value generating applications. A data-mature enterprise know what data it has, knows what the data means and can ensure that the data is accessible to whoever needs it. Unfortunately, the past few years, driven by the big data hype, have encouraged enterprises to focus on updating their data infrastructure to leverage new big data technologies. With a lot more data now available, enterprises already stuck with massive data storage costs, are being forced to choose between storing data that might eventually be useful for stabilizing, if not reducing their storage costs.

Ten Tips to Help You with Your Kaizen Continuous Improvement Strategy The Kaizen methodology encourages ongoing efforts to ensure continuous improvement throughout a facility. This improvement can come in many forms including waste elimination, improved efficiency, safer work environments and much more. To simply say that a facility is employing Kaizen strategies, is essentially meaningless if you don't have any concrete action items you are following. Whether you're just getting started or you are looking for ways to reinvigorate a Kaizen strategy that is not effective, the following ten tips will be very helpful. Each one can give you ideas on what you can do encourage improvement and allow that improvement to grow and expand long into the future. Tip #1 - Harness the PDCA Strategy One of the key concepts used in Kaizen is the "Plan-Do-Check-Act" strategy. This is a quality model that can be used when implementing any type of improvement in the facility. As you might expect, the PDCA strategy is a cycle of ongoing improvement that should never end. The steps are as follows: Plan - This step is where you identify an area where improvement is possible and make an initial strategy on what chance should be made to realize the desired improvements. Do - Implement the change, but only on a small scale. This may mean having one department make the change in some situations or for larger corporations, having one facility make the update. During this step it is also very important to be gathering as much data regarding the change so it can be properly evaluated. Check - Review the results of the change including the data that was collected. Looking to see if they had the desired impact or not is critical to know whether you should move forward with rolling the change out to other areas. Act - IF the data in the check step points to a success, it is time to push the change out on a wider scale. Once the change has been successfully implemented you wi

The GHS and You - 5 Big Changes April 10, 2014 by Tony Ferraro If your workplace handles chemicals, particularly as the initial producer or as a distributor to clients, it's time to familiarize yourself with the global harmonization system (GHS) of classification and labeling chemicals, or the GHS, for short. What is the GHS? The GHS, first proposed to the United Nations in 1992, is an attempt at bringing some uniformity to the chemical labeling procedures of the developed world. Member nations, based upon their own time-frames, signed on to promise to convert to the GHS method of labeling chemical substances by a certain date. The idea was and still remains to make international business and production easier by having chemical labeling procedures that wouldn't slow down import and export, and would be easy for everyone involved to understand. This also greatly reduces transport costs as materials aren't having to be re-labeled or re-inspected as they cross borders. Last, but certainly not least, the GHS protects workers by ensuring the risks of handling any given material are clearly stated in an easy to understand manner from the beginning. According the UN's publishing of a GHS guide, the following are succinct statements of the GHS' most important goals: Defining health, physical and environmental hazards of chemicals: Creating classification processes that use available data on chemicals for comparison with the defined hazard criteria; and Communicating hazard information, as well as protective measures, on labels and Safety Data Sheets (SDS). OSHA.gov - GHS What does this mean for me? In the United States, the time-frame for adoption is staggered over several stages. On March 2012, the final rule for how workplaces should adopt their policies was published, and employees were required to be trained on these new procedures by December 1, 2013. Interestingly enough, the adoption of the standard by product manufacturers is not required until Ju

Eliminate Losses When looking for ways to improve the profitability of a manufacturing facility it is important to look at the things you have the most control over. While it would be nice if you could just double the number of orders you have to fill, that is typically not going to be possible. What you can do, however, is look at how you can eliminate losses that eat away at the bottom line. There are six big losses that most manufacturing facilities experience. While it may not be possible to completely eliminate these losses, it is typically possible to take steps to reduce them quite significantly. When done properly, this can help ensure your facility operates more efficiently, which will have a very positive impact on the overall profitability of the company.

Transforming into a tech company has become top of mind for executives in all major industries. It is clear that modern technology will fundamentally alter what and how business is done in every domain, sector, and industry. This has led to a call to arms in every enterprise to understand how they can transform into a tech company. The Tech Company Magic Tech companies have fine-tuned the art of bring new digital products and services to the market, quickly, efficiently and effectively and understanding customer feedback to iterate and improve. This capability makes them incredibly agile and leads to faster experimentation that is cheaper and involves less risk. In turn, this enables them to bring new capabilities to the market and even if all do not succeed or get traction, a few do and that drives innovation, customer satisfaction, and growth. From the outside, tech companies appear to be massive juggernauts that are unstoppable and able to crush everything in their path. The 'Non-Tech' Technology has been leveraged in every sector and industry, however, it has almost always been treated as a means to an end, something that is required but never the real value driver for the customer. This has led to the typical organizational structure in enterprises into "Business", "Operations" and "Information Technology". The "Business" arm generates value for customers, the "Operations" team carries out the requirements of the Business team and the "Information Technology" team provides the systems (databases, network and compute) required to "keep the lights on" for the Operations and Business Teams" This structure served enterprises well in the last decades as customers did not have an alternative to directly working with the enterprise and this fortified the value supply chain and also established a hierarchy of sorts within the enterprise where the business looked down upon operations who looked down upon technology. The purpose of

Modern, RESTful APIs are not considered standard, table stakes and expected out of any new project, effort, application, system, service or product. It has become so normal to talk about developer interfaces, developer adoption, application development and innovation in the same breath as APIs that a distinct effort to build APIs for a new product or service seems out of place and abnormal. APIs are the defacto standard of app development. So where do we go from here? We believe that APIs are about to enter the second growth spurt. APIs will evolve from not just interfaces and integration enablers into the rockets that propel enterprises towards innovation and market dominance. Here are three key trajectories that will lead the next API evolution and revolution. Innovation - Starts, and Ends with APIs All modern technologies such as Artificial Intelligence, Machine Learning, ChatBots, Analytics, BlockChain etc. begin and end their stories with APIs. APIs are what enables the communication between front-end user interfaces and the backend technology services. All new machine learning capabilities offered out of the big four tech companies have seen the light of day through APIs. Intent & Sentiment extraction, Topics, Categories, Summarization, Image Recognition, Entity Extraction etc. are all capabilities powered by Machine Learning, Natural Language Processing that is ultimately being delivered as APIs to application developers. Similarly, ChatBots are typically designed to get the user entered text, use an intent API to determine intent and then use a service API to respond to the user conversationally or with a service. Clouds - Multi-Cloud, Hybrid Cloud As the big three cloud providers grow their market share and attempt to attract attention, increasingly, enterprises need to think about how they minimize their risk by building in the flexibility to switch their cloud provider if and when they need. In addition, hybrid architectures or a cloud migration

Amazon Automation? You must be wondering how it's possible to see automation in amazon? No matter how much big your business is, automation is essential. Amazon business automation plays a vital role in automating the entire process with vibrant results.

India is pushing hard inspite of opposition for permanent membership on UN Security Council. Modi's big push will be towards that.....

Enterprises have to constantly decide, at every step in their digital journey, should they build or buy. This question often is posed as a critical, do or die decision and the answer varies on a case by case basis. Building can be expensive, take longer but offers future proofing and more dependability whereas buying offers a faster time to market, less risk and accountability forced through contractual terms. However, a key point often overlooked is the cost of integration. Integration can be required at multiple levels. Vendor Applications Vendor applications typically require a two-way connection between the enterprise systems and the vendor application. The application requires incoming data and information from somewhere in the enterprise technology stack and an output stream of information back into the enterprise at one or more points in the stack or workflow. Vendor Platforms Vendor provided platforms typically have similar integration requirements as Vendor applications requiring an incoming data & information connection and an outgoing information connection into the enterprise process, workflow, platform or product. Application-To-Application Application to Application integrations where an application needs to be connected to another application to either provide data or signals to enable the downstream application to create value can be seemingly deceptive. Application-To-Application integration costs can grow at O(n^2) as potentially, worst case, each application could be connected with every other application. Enterprise Stack Fragmentation The problem of integration is exacerbated by the fragmentation of the enterprise at the organization level. This problem is also known as "Shadow IT" is driven by superficially differing needs of multiple lines of businesses in an enterprise. Shadow IT typically leads to multiple instances of similar technology stacks that cause data, compute and information to be silo'd. Stack fragmentation and its

There are many areas in life in which we employ little tactics to help improve safety. For instance, we wear our seat belts to help stay safe while traveling in a vehicle and we also make sure our shoes are tied so we don't trip and fall while out and about. These safety actions are almost automatic as many people don't even have to think about doing them, they just happen out of pure habit. Not only do these little safety practices help to keep us safe, but they also add to the safety as others as well. For instance, if a person working in a warehouse is walking around with untied shoes, he or she could slip and fall and essentially bump into and take down another employee as well. Safety practices when done correctly really have an impact on almost everyone, especially in the workplace. There are many different small safety practices or items that can be done or utilized to help greatly improve the safety for everyone. It is important to remember that safety isn't always expensive. Sometimes safety is just about keeping a shoe tied, or hair pulled back. Here are some safety tips that won't break the safety bank: · Training - This one is my favorite. The truth is, we can add all the PPE (Personal Protective Equipment) we want but it won't really mean much unless the employees have been properly trained about safety. Employee training should always be the first line of defense against workplace hazards. Furthermore, training is cheap and can often times be 100% handled right in house. · Add Some Gloves - It is estimated that nearly 25% of workplace injuries involve the hands and fingers. Avoid this type of injury through the utilization of proper safety gloves. Gloves are effective as they provide a barrier between the hand and harmful elements such as chemicals, high temperatures, and items which may cause cuts or lacerations. Gloves are very cost-effective and are often an easy practice to implement. · Goggles aren't just for Swimming - I

Workplaces today are extremely safe compared to what people had to endure generations ago. This is in large part because of the increased focus employers have put on workplace safety. Employers made this effort for a variety of reasons including regulatory pressure, the best interests of their employees, and of course, the fact that a safe workplace is a more profitable workplace. Despite all the great strides that have been made, many workplaces are still quite hazardous. The following 10 workplace safety mistakes illustrate just how far many industries still have to go. They can also help spur ideas for where improvements can be made in your facility. 1. Using Ladders Improperly One of the most common and most dangerous workplace safety mistakes is failing to use a ladder properly. People make many ladder-related mistakes in the workplace, all of which can be devastating. The following are just a few of the more common examples: Unsteady Ladders - If you don't take the time to properly steady the ladder when setting it up, it could easily slide out while you're on it, causing serious injuries. Leaning from Ladders - When working on a ladder, you should never reach off to the left or right as that can throw the center of balance off, which could cause the ladder to fall. Using Objects as a Ladder - Using scaffolding, chairs, stools, or other objects to reach high areas can be dangerous. These things aren't meant for climbing the same way a ladder is. Climbing too High on Ladders - One should never step onto the upper rungs of a ladder. Depending on how the ladder is placed, even several rungs down can be unstable. 2. Lack of Visual Communication The noise in many workplaces can be quite deafening at times, which can make it difficult to communicate. When it comes to safety, communication is essential. This is why it is so important to have visual communication options in any loud workplace. Visual communication can come in many forms including

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

In the video below, we take a GoPro camera ride along with a tower climber as he scales to the top of a 1768 foot tall antenna. The worker slowly climbs on increasingly smaller and precarious looking ladder rungs, all while toting a 30 pound tool bag behind him, occasionally assisted by his climbing partner. The video, aptly titled "The most dangerous job in the world," is stirring up a lot of controversy, especially because it has simply shed light on a profession most people didn't even know existed. Tower climbers are often hired by cell phone companies to adjust antennas and mechanisms located at the top of their cell towers; they are often required to climb thousands of feet into the air. However, the even scarier part is that in many cases, they do not even use any sort of safety cable. In the video, a voice over remarks that OSHA regulations allow for this type of "free climbing" method. As it turns out, most experts are confused as to where the video makers got that idea, as there's nothing to be found in the OSHA guidelines that condones such procedure. In fact, to the contrary, OSHA has published findings highlighting the lethality of this particular profession and method, noting that AT&T alone has had 15 cell tower workers die from falls since data started being collected in 2003. What's even worse is that sanctions against cell companies have been nearly non-existent, and not once has OSHA gone after the larger providers, despite their high mortality rates. Part of this may be due to a loophole (indeed perhaps the very same one that the video cites as "allowing" for such a dangerous climb) that won't hold companies liable for the unsafe behavior of independent contractors if they don't have knowledge of it. In short, a contractor, knowing full well their workers will be free climbing, can simply not communicate to a cell company as such which in turn gives them plausible deniability. Why Should You Care As A Business Owner? ​No

Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you

Much has and needs to be said about an enterprise's AI strategy. Artificial Intelligence or AI is considered a fundamentally disruptive technology similar to the steam engine, electricity etc, a technology that will be pervasive and absolute in its impact on the world and its inhabitants. The ability to find hidden patterns to predict the future or detect a behavior has massive implications across the world, in every industry, sector, and domain. When faced with this realization, enterprise's can find themselves stuck, paralyzed and unsure about how to proceed. The field of AI is decades old already and the early success stories have been practicing AI for multiple years already with the tech industry leading the way. How can an enterprise that has no experience and competency in this area let alone lead the technology or even leverage it appropriately to drive business value? When developing the AI strategy, two ideas are paramount. First, this a fundamentally disruptive technology and the enterprise will need to establish it as a core competency for the foreseeable future. Not doing so will not be an option. Second, a long-term plan to success is superseded by the need to drive quick wins and small successes not only to build confidence but use real-world experience to develop and hone that skill. The Short-Term AI Strategy The short-term AI strategy should focus on driving immediate business value through enhanced customer experiences that leverage any field of AI be it machine learning, deep learning, natural language processing etc. Driving the usage and deployment of AI in front of an end user making them smarter, productive and better informed can pay rich dividends by not only helping the enterprise can real-world experience, but it can also give a perception boost to the company as being innovative and cutting edge. However, most importantly, this can highlight and promote the success and potential of AI in the enterprise and encourage a snowball eff

For many enterprises, transforming into a digital organization is a very big priority. Digitization is more than a passing fad; instead it almost is a precursor to survival in the next decade. Analog mechanisms of running businesses are no longer sustainable nor likely to give confidence to customers, employees, stakeholders and shareholders. Measuring Digital A digital organization is characterized by the following Time to Customer Insight The Time to Customer Insight in a digital organization is the time it takes to collect, process, analyze information to determine the health of a customer, their satisfaction with current products and services, their unmet, possibly unstated needs and the impact that external market events might have on the customer. Time to Reaction Time to Reaction is the time taken to react to a customer insight through the introduction of a new product/service to solve an existing or a new problem or through better packaging of existing solutions to address otherwise existing problems. Time to Market Time to Market is the time taken to bring a new capability, product or service to market often as reaction to a customer or market insight or feedback Time to Iteration Time to Iteration is the time taken to solicit, gather, process, analyze customer feedback and effect a change in existing products or services or bring new products and services to market to address the customer feedback. Digital Organizations Digital organizations are characterized with minimal Time to Customer Insight, Time to Reaction, Time to Market, Time to Iteration and a constant effort and investment into further optimizing and minimizing these metrics. Digital organizations focus on the flow of information through the organization and use of the information to generate and deliver more value for the customers. Key Characteristics of Digital Organizations Instrumentation of Interfaces, Products, Systems, Applications, Processes A digital organization ensures

When you look to buy some makeup, you do so with the intent of buying a product that's safe for your skin. It's natural to assume that the majority of big-branded items qualify as safe makeup, but this might not be the case. You see, one of the little-known secrets of the cosmetic industry is that many popular makeup products on the market are full of toxic chemicals. These range from things that can alter your hormone production to chemicals that induce skin allergies, and everything in between. Consequently, you don't want to put any harmful chemicals on your skin at all. But, how do you ensure that you're using safe, chemical-free makeup? Well, this is where Youngevity mineral makeup comes into play as it's only made from natural ingredients that are safe for the skin - and the whole body as well.