By establishing programs to help people recover emotionally after unexpected negative events, hospitals can achieve gains in patient satisfaction and in staff retention.
"Summary: Congress and the VA Secretary requested the OIG determine how accurately the Veterans Health Administration records wait times for mental health services for both new patients and established patients visits and if the wait time data VA collects is an accurate depiction of the veteran's ability to access those services."
Offered at no cost to participants, the program has enhanced access to treatment, employment, and job training; reduced suicide and self-harm attempts, hospitalizations, emergency department visits, incarcerations, and homelessness; and significantly lowered health care and other mental illness-related costs.
The policies include mandatory screening for both disorders using validated tools, a learning collaborative and evaluations to promote quality improvement, and financial incentives to clinics achieving various service benchmarks. The department also offers training to help providers with various issues related to these policies.
The program also connects patients to other community resources and addresses health, social, and logistical barriers to care. The program significantly enhanced access to appropriate care and improved client understanding of their medical condition, resulting in enhanced health functioning and a significant decline in emergency department use and costs for nonemergent conditions.
From the abstract: "the current study provides a
n
analysis of
homeless and runaway youths'
attitudes
towards mental health servic
es
in
order to identify possible factors t
hat can
assist service
providers with understanding and increasing service
engagement
.
V
ariables examined
included help seeking propensity, psychological
openness
,
concern for
mental health
stigma, parental maltreat
ment, street victimization and
services n
eeds assessment.
The
current study also examines
the relationship between
social support
and
attitudes toward
mental health services.
A
comparison sample of
housed
youth
was obtained
in order to
de
termine if
mental health
attitudes
are unique
to
homeless y
outh.
Fifty
-
six youth who identified as homeless
were
recruited
through youth drop
-
in
centers and
a shelter
in
Northern California
,
and
97
housed
youth were
recruited
from
alternative
community
continuation
schools
in the same region
.
A
nalys
is
of
v
ariance
iii
showed that
homeless and housed groups
did not
differ
significant
ly
on
attitudes
toward
mental health services, help seeking propensity, psychological openness, and concern for
mental health stigma
.
Additional f
indings revealed that
, for homeless youth,
t
he
more
perceived friend support
, the
more their
concern
for
mental health stigma
decreased
and
the
more
supportive individuals
available
,
the more positive
attitudes toward mental
health services and
help seeking propensity
increased
.
Comparison
of correl
ations
between
homeless and housed
groups revealed
only one significant difference;
the
association
between perceived family support and help seeking propensity was strongest
for the housed group
than for the homeless group
.
Results demonstrate
d
that home
less youth and housed youth share similar
attitudes toward mental health services
, help seeking propensity, psychological openness,
and c
o
ncern for mental health stigma.
Mean scores
obtained on these measures
were
comparable
to the only existing study on