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from the introduction: "his progress report outlines advances made to date to expand the quality and availability of mental health care services for active military service members, veterans, and their families. Highlights of the report include: Increasing the capacity of the Veterans Crisis Line Building partnerships between the VA and community-based mental health providers Increasing the number of VA mental health providers and peer specialists Implementing a national suicide prevention campaign."

The program also connects patients to other community resources and addresses health, social, and logistical barriers to care. The program significantly enhanced access to appropriate care and improved client understanding of their medical condition, resulting in enhanced health functioning and a significant decline in emergency department use and costs for nonemergent conditions.

Beginning in 2010, employers no longer have the option of choosing which mental health treatments they will cover for employees.