Service design can enable institutions to respond to these changes and enhance the experience of students and faculty by embedding services within learning spaces – services that promote interaction, provide access to experts, and respond directly to user needs.
Contents contributed and discussions participated by Jeff Steely
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A Profile of Better E-Resource Delivery: Roadshow Travelog #3, Johns Hopkins University... - 0 views
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Follow the link to more information about Umlaut, then follow the instructions in the Try It Out section.
Felix - 0 views
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What if we considered library "clients/users/patrons/etc." as "members"? How would we provide services differently? What behaviors do "members" exhibit, what expectations do they have?
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learning space service design as the process of holistically designing the service interactions among people, information, technology, and space so that services are usable, useful, desirable, and effective
Journal of Learning Spaces - 0 views
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New journal on learning spaces...
Killing Librarianship Transcript - 0 views
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Jeff Steely