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The school board and superintendent set up the groundwork for instructional reforms. They turned to the Council of the Great City Schools to look at how well the district's instructional program was meeting the academic needs of these English-language learners and newcomers. The study shows how a program considered excellent that performs very well, can still miss students with limited English speaking skills. The report shows how the school district missed the fact that many of these folks even existed, let alone began building programming to meet their needs. Most important are the strategies that offer the students a chance to join mainstream and improve their achievement. 

Subject page of NY Times with a good resource list that includes working links.