What we are attempting to repeat on a
massive scale in a MOOC is not the delivery of instruction or the management of
learning resources. We are trying to emulate, on a massive scale, these
small-scale and personal one-to-one interactions. It is this interaction that
is the most significant in learning, but also often the most important, and for
a course to be truly massive, it must enable, and even encourage, hundreds or even thousands of these small interpersonal
interactions.