be powerful tools when working with clients on website design and discovery projects. They help create structured limitations, within which productive conversations can take place and decisions can be made faster. Use this kit to help control scope and manage your client conversations, or simply use it as a tool for developing designs and websites faster.
Good example of an At a Glance Branch page that incorporates key information:
-hours
-map
-floor plans
-contact info
-service points
-subjects
-equipment
Parts that stood out for me:
"Over the last year, we've started explaining design as "the rendering of intent." The designer imagines an outcome and puts forth activities to make that outcome real."
"It seems pretty clear to us that the Global Entry team had a typical intention of many government (and non-government) design teams: get the service up and running...
In contrast, the We The People team wanted to showcase that a government design team can produce designs on par with the best non-government commercial teams."
"Well, everyone who participates in the rendering of their intention is a designer, using this definition."
"Many of our design deliverables, such as wireframes, prototypes, and style guides, are as much about getting agreement on what we intend as they are to move our intentions closer to done."
I was thinking about our staff satisfaction survey but also noted the researchers who got good results by simply asking a sample of users "Why did you come to this Web site today?" (much like we did)
"Here's a suggestion: Let's start using the terms 'prototype' and 'mockup' to mean different things. In my opinion, they talk about different ends of the problem....."