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When choosing a typeface for a document, the level of appropriateness should be taken into account in order to avoid sending unintentional messages.

DISCUSSION The results from this study suggest there is a relationship between typeface selection and the reader’s perception of an email. The email presented in the typeface that was judged in previous studies to be low in appropriateness for email (Gigi) was perceived to be less stable, less practical, more rebellious, and more youthful than either Calibri (highly appropriate) or Comic Sans (moderately appropriate).

Table 2. Means and standard deviations for 15 adjective pair list. This was used to assess the personality of the email documents. Those in bold were significant.

Interview Your Agent HomeGain's anonymous profile service allows you to review sales proposals from local agents without pressure or commitment. In comparing sales proposals, consider several factors, including experience, local knowledge, credentials, brokerage services, cost and marketing plan. After comparing proposals and backgrounds of agents, then schedule an interview with at least three agents. Questions to ask a prospective agent "Do you work full-time or part-time as a real estate agent?" Full-time work typically means more attention for you. "How well do you know the area(s) I am interested in?" An agent who specializes in the area in which you are interested is preferable. Definitely interview the agent who has the most for-sale signs in your neighborhood. "How many other sellers or buyers are you representing now?" The busiest agents often are the most efficient."Will you handle all aspects of my transaction or will you delegate some tasks to a sales associate or administrative assistant?" A knowledgeable assistant can be invaluable, but make sure that you can connect with your agent when you need to."How much can I expect to pay?" Commissions are negotiable depending on what kind of listing arrangement you have with your agent. "Can you give me a comparative market analysis of recent sales in the area and homes currently on the market?" This should contain listing and sales prices for recently sold homes as well as sales prices and the listing date of homes currently for sale. It also should include detailed property descriptions (such as square footage and numbers of bedrooms and baths)."What does your marketing package contain in addition to a comparative market analysis?" Listing presentations should also include a suggested asking price; information on the local housing market; advertising plans; a discussion of various listing agreements; and an analysis of sale proceeds at various price points and commission levels."Can I list the house with you for 60 to 90 days?" Most consumer experts agree that a three-month listing period, or less, is best. You can always renew the listing agreement at that time. "Is your license in good standing?" You should check an agent's certification yourself with your state's department of real estate. "How many years of education and experience do you have?" Experience and continuing education typically make for better agents. "Are you also a broker and/or a Realtor?" Brokers have more stringent licensing requirements and responsibilities. Realtors are voluntary members of the National Association of Realtors, a trade group.