Planners should for example, be expected to be able to:
Intelligently interrogate buyer data and apply it to the development of communication strategy
Have a least a passing knowledge of some of the fundamental laws of markets and the dynamics of brands
Decode tracking data and usefully apply it to the development of strategic recommendations
Have point of view on how and when to use quantitative research – and be able to articulate to clients which companies to use and why
Interrogate customer segmentation data
Commission quantitative projects
Write a research recruitment screener
Design both qualitative and quantitative questionnaires
Know the different the types of both qualitative and quantitative research available, their methodologies, uses, and the suppliers thereof
Conduct their own qualitative research
Bring to bear an informed understanding of how different kinds of communications work in different kinds of circumstances, for different kinds of brands, across different kinds of channels and touchpoints
Develop effectiveness models for campaigns and activity
Formulate recommendations on how to evaluate the effectiveness of communications
Provide an informed perspective on the new and emergent models of effectiveness
Understand the methodological differences between the principle copy-testing suppliers (know your enemy)
Evaluate the commercial impact of communications activity
Have an understanding of econometric modeling