Unable to create a new account - 25 views

• 
  #1 magalilarenaudie on 14 Sep 23

   

  Hi Diigo community,
  
  I'm trying to get a colleague to work with Diigo but she can't create an account.
  When filling the needed information, her email is never accepted (icons on the right stays grey).
  We tried several emails, different web browsers and the problems remains.
  Does anyone have a solution ?
  
  Thank you very much !
  Magali

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Diigo community, <br /> <br /> I'm trying to get a colleague to work with Diigo but she can't create an account. <br /> When filling the needed information, her email is never accepted (icons on the right stays grey). <br /> We tried several emails, different web browsers and the problems remains. <br /> Does anyone have a solution ? <br /> <br /> Thank you very much ! <br /> Magali</div>

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• 
  #2 malikjohn on 09 Jul 24

   

  Hi Magali,
  
  It sounds frustrating to have account creation issues. Often, this can be due to browser settings or specific email domain restrictions. Clearing browser cache or disabling extensions might help. Additionally, you can try using a different device to see if the issue persists. For further assistance, visiting the Diigo support page or contacting their customer service can provide more tailored solutions. Also, for those interested in media downloads, I recommend checking out https://www.officialvidmate.com/vidmate-for-mac/ to download the VidMate APK.
  
  Best,
  John

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Magali, <br /> <br /> It sounds frustrating to have account creation issues. Often, this can be due to browser settings or specific email domain restrictions. Clearing browser cache or disabling extensions might help. Additionally, you can try using a different device to see if the issue persists. For further assistance, visiting the Diigo support page or contacting their customer service can provide more tailored solutions. Also, for those interested in media downloads, I recommend checking out <a href="https://www.officialvidmate.com/vidmate-for-mac/" rel="nofollow" target="_blank">https://www.officialvidmate.com/vidmate-for-mac/</a> to download the VidMate APK. <br /> <br /> Best, <br /> John</div>

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