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magalilarenaudie

Unable to create a new account - 47 views

bug

started by magalilarenaudie on 14 Sep 23
  • magalilarenaudie
    #1 magalilarenaudie on 14 Sep 23
     
    Hi Diigo community,

    I'm trying to get a colleague to work with Diigo but she can't create an account.
    When filling the needed information, her email is never accepted (icons on the right stays grey).
    We tried several emails, different web browsers and the problems remains.
    Does anyone have a solution ?

    Thank you very much !
    Magali
  • malikjohn
    #2 malikjohn on 09 Jul 24
     
    Hi Magali,

    It sounds frustrating to have account creation issues. Often, this can be due to browser settings or specific email domain restrictions. Clearing browser cache or disabling extensions might help. Additionally, you can try using a different device to see if the issue persists. For further assistance, visiting the Diigo support page or contacting their customer service can provide more tailored solutions. It sounds similar to an issue some users face with Alight Motion MOD APK registration. I'd suggest trying a different email provider or reaching out to Diigo support directly for help. Also, for those interested in media downloads, I recommend checking out https://www.officialvidmate.com/vidmate-for-mac/ to download the VidMate APK.

    Best,
    John
  • julia12s
    #3 julia12s on 11 Nov 24
     
    Dealing with account creation issues can be frustrating. Often, these problems stem from browser settings or restrictions on certain email domains. Try clearing your browser cache or disabling any extensions, as these might resolve the issue. You could also test a different device to see if the issue continues. For more help, consider visiting the Diigo support page or reaching out to their customer service for tailored assistance. This is somewhat similar to the registration issues some users encounter with https://modfcmobile.com/. It may help to try a different email provider or contact Diigo support directly. For anyone interested in media downloads, I'd also recommend exploring
  • julia12s
    #4 julia12s on 03 Jan 25
     
    Hi Magali,

    It sounds frustrating that your colleague is having trouble creating a Diigo account. One potential solution is to ensure the email format is correct and that the domain (e.g., Gmail, Yahoo) isn't blocked or unsupported by Diigo.

    You can also encourage your colleague to try creating the account using Diigo's mobile app, as sometimes app interfaces handle account creation differently. Additionally, clearing the browser cache and cookies or using an incognito mode might help resolve the issue.

    If the problem persists, I recommend reaching out to Diigo's support team to explore full list of potential fixes or check if there are any ongoing account creation issues on their platform.

    Best of luck!
  • lorde123
    #5 lorde123 on 03 Mar 25
     
    Ensure the email address is correctly formatted and doesn't contain any extra spaces or special characters. If using a company email, try a free provider like Gmail or Outlook. Try clearing browser data or Geometry Dash using incognito/private mode.
  • davidjohns34
    #6 davidjohns34 on 19 May 25
     
    Thanks Magali for sharing your situation! I had a similar problem when introducing Diigo to my team, so I completely understand the frustration of not being able to create an account despite trying everything. Among Us Online Small errors like this can be quite a hindrance in deploying the tool to your team.

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