Toolbar options OK button doesn not work - 61 views

• 
  #1 Olof Bjarnason on 26 Apr 11

   

  Reproduce:
  1. Click Diigo drop-down button
  2. Choose Toolbar Options..
  3. Change anything (for example show icons only)
  4. Click OK
  5. Notice nothing happens :)

   

  <div class="cArrow"> </div><div class="cContentInner">Reproduce: <br /> 1. Click Diigo drop-down button <br /> 2. Choose Toolbar Options.. <br /> 3. Change anything (for example show icons only) <br /> 4. Click OK <br /> 5. Notice nothing happens :)</div>

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  #2 Olof Bjarnason on 26 Apr 11

   

  I'm on Win7 64 bit + Firefox4.0.1

   

  <div class="cArrow"> </div><div class="cContentInner">I'm on Win7 64 bit + Firefox4.0.1</div>

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• 
  #3 sandy_diigo on 26 Apr 11

   

  Do other buttons work well?
  Have you installed some add-ons like No Script,which will disable javascript running on websites?
  Besides,In Firefox,the Error Console can be opened from the tools menu. Please go to Error console to check whether there are something new appear after
  you click on the OK button.

   

  <div class="cArrow"> </div><div class="cContentInner">Do other buttons work well? <br /> Have you installed some add-ons like No Script,which will disable javascript running on websites? <br /> Besides,In Firefox,the Error Console can be opened from the tools menu. Please go to Error console to check whether there are something new appear after <br /> you click on the OK button.</div>

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• 
  #4 Olof Bjarnason on 26 Apr 11

   

  Cancel works. Toggle button for Advance/Beginner users works.
  Error console shows me this error:
  
  Fel: upgrad is undefined
  Källkodsfil: chrome://diigotb/content/toolbar.js
  Rad: 445
  
  This error shows up after these steps:
  1. Click Diigo dropdown button (left of URL field)
  2. Click Toolbar Options..
  3. Click OK button
  4. Close Toolbar Options Window
  
  The error message does not appear if I skip step (3).

   

  <div class="cArrow"> </div><div class="cContentInner">Cancel works. Toggle button for Advance/Beginner users works. <br /> Error console shows me this error: <br /> <br /> Fel: upgrad is undefined <br /> Källkodsfil: chrome://diigotb/content/toolbar.js <br /> Rad: 445 <br /> <br /> This error shows up after these steps: <br /> 1. Click Diigo dropdown button (left of URL field) <br /> 2. Click Toolbar Options.. <br /> 3. Click OK button <br /> 4. Close Toolbar Options Window <br /> <br /> The error message does not appear if I skip step (3).</div>

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• 
  #5 sandy_diigo on 26 Apr 11

   

  1) Please right click on the FF toolbar, select the "customize" menu and "restore defaults".
  2) uninstall the diigo toolbar and reinstall it.
  If the problem persists,please kindly report it to us.

   

  <div class="cArrow"> </div><div class="cContentInner">1) Please right click on the FF toolbar, select the "customize" menu and "restore defaults". <br /> 2) uninstall the diigo toolbar and reinstall it. <br /> If the problem persists,please kindly report it to us.</div>

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• 
  #6 Olof Bjarnason on 26 Apr 11

   

  Thanks for helping out sandy! However, I'm going to have to disappoint you.
  
  I tried the Help->Uninstall button, but after entering a message ("Temporary uninstalling as suggested by sandy_diigo") I got redirected to a blank page. So I uninstalled "manually" through the Firefox extension manager, rebooted FF and re-installed Diigo Toolbar (via the extension manager).
  
  But the problem is still there: the OK button gives me:
  
  Fel: upgrad is undefined
  Källkodsfil: chrome://diigotb/content/toolbar.js
  Rad: 445
  
  .. in error console.

   

  <div class="cArrow"> </div><div class="cContentInner">Thanks for helping out sandy! However, I'm going to have to disappoint you. <br /> <br /> I tried the Help->Uninstall button, but after entering a message ("Temporary uninstalling as suggested by sandy_diigo") I got redirected to a blank page. So I uninstalled "manually" through the Firefox extension manager, rebooted FF and re-installed Diigo Toolbar (via the extension manager). <br /> <br /> But the problem is still there: the OK button gives me: <br /> <br /> Fel: upgrad is undefined <br /> Källkodsfil: chrome://diigotb/content/toolbar.js <br /> Rad: 445 <br /> <br /> .. in error console.</div>

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  Cancel
• 
  #7 sandy_diigo on 27 Apr 11

   

  Can you please contact us at info@diigo.com and we will send a modified version of diigo firefox add-on.
  Hope it can solve the problem finally.

   

  <div class="cArrow"> </div><div class="cContentInner">Can you please contact us at info@diigo.com and we will send a modified version of diigo firefox add-on. <br /> Hope it can solve the problem finally.</div>

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• 
  #8 Sara Stephens on 02 Jan 12

   

  I am also having this difficulty. I uninstalled and reinstalled the extension, even going so far as to download it again to be sure. It still is having issues. I'll send an email with my information.

   

  <div class="cArrow"> </div><div class="cContentInner">I am also having this difficulty. I uninstalled and reinstalled the extension, even going so far as to download it again to be sure. It still is having issues. I'll send an email with my information.</div>

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