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Nick Drew

Obtrusive adverts from the Diigo toolbar - 66 views

started by Nick Drew on 18 May 12
  • Nick Drew
    #1 Nick Drew on 18 May 12
     
    Hello,

    On your toolbar's page (http://www.diigo.com/tools/toolbar) it says (in bold) that the toolbar has no adware or spyware, yet the latest version means every single time I go onto Google I get a very annoying, very obtrusive set of adverts, that are certainly caused by this extension (the element's ID has the word diigo in, and disabling the extension means the adverts go away)

    As demonstrated in this picture: http://i.imgur.com/0fzqf.png

    To save me the hassle of migrating to del.icio.us, can you please give me an estimated timeframe as to when this will be removed?

    Thanks
  • Ben Ceschi
    #2 Ben Ceschi on 18 May 12
     
    I second this motion. Please remove this from the toolbar.
  • M Haslam
    #3 M Haslam on 21 May 12
     
    Don't like this - they've hijacked my google search with un-adblockable ads without even telling me upfront.

    It's a pisspoor way to treat your users - and a sure way to alienate people from an otherwise incredible tool.

    I've uninstalled the toolbar and will only use Diigo with the shareaholic add-on until this is sorted out. In the meantime, I'm looking to migrate to another annotation app - suggestions? - it's one thing to cash in on your user-base, but to cripple Google without warning? Er, thanks, but no thanks.

    PS - The domain that produces the ad content is http://62972.xml.premiumxml.com/ - I haven't seen it flagged before and it took an age for me to go through my firefox addons to figure out which one was the cuplrit, so maybe this will help others...
  • Bob Jones
    #4 Bob Jones on 22 May 12
     
    I noticed the same after signing up for the premium plan yesterday: http://i.imgur.com/8eTJz.png

    I feel cheated.

    I've removed the toolbar and logged a support ticket. If I don't get a plausible answer or solution from them, I'll be getting a refund and tell anyone who wants to hear it to stay away from Diigo.
  • Nick Drew
    #5 Nick Drew on 22 May 12
     
    Good news guys - this has now been removed in the latest update :-)

    Thank you Diigo for fixing this, and thank you to the users above for replying and helping this get exposure (the support ticket no doubt helped too, ty!)

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