RLG's new report. If you can't read it out, check out p.18 about what libraries need to do to create their own futures. The information about data overload summarized on p.5 is also important.
After discussing ALA 2010 Annual, the article delves into recent ethnographic studies at various Illinois universities. One interesting finding - generation Y students support "traditional library services and roles," such as staffing the reference desk.
Clayton M. Christensen is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School. In their new book, The Innovator's DNA, authors Jeff Dyer, Hal Gergersen, and Clayton M. Christensen build on the idea of disruptive innovation to explain how and why the Steve Jobses and Jeff Bezoses of the world are so successful.