Problems: Missing Highlights and "Cache page didn't exist" - 111 views

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  #1 Peter Panter on 19 Nov 08

   

  I appreciate Diigo very much and do my best to make it popular in Germany
  
  But now it seems to me that several features don't work properly.
  Some pages are no longer cached.
  If I click "cached" I can read: "Cache page didn't exist"
  
  Moreover I can't see highlighted words / sentences!
  Highlighted text is only shown as annotated, I can expand these annotations but nothing more.
  
  I hope I can use these important features again!
  
  Peter
  
  I'm using Firefox 3.04 and Chrome

   

  <div class="cArrow"> </div><div class="cContentInner">I appreciate Diigo very much and do my best to make it popular in Germany <br /> <br /> But now it seems to me that several features don't work properly. <br /> Some pages are no longer cached. <br /> If I click "cached" I can read: "Cache page didn't exist" <br /> <br /> Moreover I can't see highlighted words / sentences! <br /> Highlighted text is only shown as annotated, I can expand these annotations but nothing more. <br /> <br /> I hope I can use these important features again! <br /> <br /> Peter <br /> <br /> I'm using Firefox 3.04 and Chrome</div>

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• 
  #2 Graham Perrin on 19 Nov 08

   

  Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider.
  
  Please, are these pages that were previously cached?
  
  > can't see highlighted words / sentences! Highlighted text is only
  > shown as annotated, I can expand these annotations but nothing more.
  
  Has the page that you annotated changed since the time of your annotations?

   

  <div class="cArrow"> </div><div class="cContentInner">Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider. <br /> <br /> Please, are these pages that were previously cached? <br /> <br /> > can't see highlighted words / sentences! Highlighted text is only <br /> > shown as annotated, I can expand these annotations but nothing more. <br /> <br /> Has the page that you annotated changed since the time of your annotations?</div>

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• 
  #3 Peter Panter on 19 Nov 08

   

  Hi Graham,
  
  > Has the page that you annotated changed since the time of your annotations?<
  No.
  No page at all shows highlights, even a Diigo-Page that I highlighted doesn't show it.
  It's a problem that I didn't have before and it occurs with every browser I use (FF / IE / Chrome)
  
  > Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider. <
  
  No, that's not the reason. Some pages of the same site are cached and others not, it's not the policy.
  
  I really hope that this problem can be solved.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Graham, <br /> <br /> > Has the page that you annotated changed since the time of your annotations?< <br /> No. <br /> No page at all shows highlights, even a Diigo-Page that I highlighted doesn't show it. <br /> It's a problem that I didn't have before and it occurs with every browser I use (FF / IE / Chrome) <br /> <br /> > Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider. < <br /> <br /> No, that's not the reason. Some pages of the same site are cached and others not, it's not the policy. <br /> <br /> I really hope that this problem can be solved.</div>

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• 
  #4 Joel Liu on 20 Nov 08

   

  Hi peter,
  1)We are looking into the Cache issue and try to solve the problem asap.
  
  2) Moreover I can't see highlighted words / sentences! == >Did you mean you can't see highlighted words/sentences in cached version( for page you can access cache page) or in the original page? What's browser you use?
  
  Thanks

   

  <div class="cArrow"> </div><div class="cContentInner">Hi peter, <br /> 1)We are looking into the Cache issue and try to solve the problem asap. <br /> <br /> 2) Moreover I can't see highlighted words / sentences! == >Did you mean you can't see highlighted words/sentences in cached version( for page you can access cache page) or in the original page? What's browser you use? <br /> <br /> Thanks</div>

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• 
  #6 Joel Liu on 20 Nov 08

   

  Hi all,
  Recent cached pages(about three days) are not available at the moment, but caching service will resume later to save this page.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi all, <br /> Recent cached pages(about three days) are not available at the moment, but caching service will resume later to save this page.</div>

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• 
  #7 Joel Liu on 21 Nov 08

   

  The cache feature works now. To make sure everyone gets the cache page, we are doing the following feature:
  1) The system will check URLs periodically and find out those without cache pages
  2) Get those pages again.

   

  <div class="cArrow"> </div><div class="cContentInner">The cache feature works now. To make sure everyone gets the cache page, we are doing the following feature: <br /> 1) The system will check URLs periodically and find out those without cache pages <br /> 2) Get those pages again.</div>

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• 
  #8 Peter Panter on 23 Nov 08

   

  Hi, cache seems to work again but I still have problems with highlighting!
  
  Highlight are NOT shown when using Windows XP (and FF/IE/Chrome/Flock).
  Some weeks ago I had no problems.
  
  When using my Notebook with Windows Vista and Firefox Highlights are shown!
  What might be the reason??
  
  
  
  
  
  Graham Perrin wrote:
  > Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider.
  >
  > Please, are these pages that were previously cached?
  >
  > > can't see highlighted words / sentences! Highlighted text is only
  > > shown as annotated, I can expand these annotations but nothing more.
  >
  > Has the page that you annotated changed since the time of your annotations?

   

  <div class="cArrow"> </div><div class="cContentInner">Hi, cache seems to work again but I still have problems with highlighting! <br /> <br /> Highlight are NOT shown when using Windows XP (and FF/IE/Chrome/Flock). <br /> Some weeks ago I had no problems. <br /> <br /> When using my Notebook with Windows Vista and Firefox Highlights are shown! <br /> What might be the reason?? <br /> <br /> <br /> <br /> <br /> <br /> Graham Perrin wrote: <br /> > Whenever I find pages not cached, I assume that it's respecting the policy of a site manager or service provider. <br /> > <br /> > Please, are these pages that were previously cached? <br /> > <br /> > > can't see highlighted words / sentences! Highlighted text is only <br /> > > shown as annotated, I can expand these annotations but nothing more. <br /> > <br /> > Has the page that you annotated changed since the time of your annotations?</div>

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