Diigo keeps logging me out - 120 views
started by The Ravine / Joseph Dunphy on 06 Aug 09
started by The Ravine / Joseph Dunphy on 06 Aug 09
started by The Ravine / Joseph Dunphy on 06 Aug 09
started by The Ravine / Joseph Dunphy on 06 Aug 09
Anybody else notice the same thing?
You might like to enable e-mail notifications for topics such as
http://groups.diigo.com/Diigo_HQ/forum/topic/48699
http://groups.diigo.com/Diigo_HQ/forum/topic/44842 but some of the issues/reports are mixed so I don't expect a clear resolution to those topics.
Please, what's your:
* operating system and version
* browser and version
* version of Diigolet, or installed version of Diigo?
Graham Perrin wrote:
Please, what's your:
> operating system and version
Windows XP
Version 2002
Service Pack 3
> browser and version
Internet Explorer 8
> version of Diigolet, or installed version of Diigo?
I use the toolbar. My activation letter came on February 9 of this year, so probably whichever version had been most recently released, then. I see a file named DiigoToolbar.3.1.13.dll, if that helps.
> What's the expiry date of your diigoandlogincookie ?
I have no idea and wouldn't even know where to look for such a thing.
>
> I have no idea and wouldn't even know where to look for such a thing.
I can't find an answer from Microsoft but http://kb.iu.edu/data/ajfh.html may help you to view the cookie.
>
> I use the toolbar. My activation letter came on February 9 of this
> year, so probably whichever version had been most recently
> released, then. I see a file named DiigoToolbar.3.1.13.dll, if
> that helps.
Start menu | Control Panel | Add or Remove Programs | Diigo Toolbar for Internet Explorer
does not show the version;
Diigo menu | Help | About
does show the version.
Whether the version in the dialogue will match the version of the .dll I don't know.
http://blog.diigo.com/ leads to http://twitter.com/diigo with some service alerts.
Whilst the alerts are not particularly recent, I assume that some servers have been quietly restarted occasionally since that time.
My guess: a restart of a server caused a login-related cookie to be unrecognised.
I'm neither a member of the team nor affiliated with Diigo. I'm a user of Diigo and I help out in the Diigo Community group.
I've been helping out (much) more than usual in recent months, the greatest burst of activity began in the month or so before Furl closed. Me fielding as many enquiries as possible, re: the current version of Diigo, is mainly a community thing, hopefully allowing the Diigo team to focus on the next version of Diigo.
> You should, therefore, not be asking
I ask for information with a view to helping the user, and the broader Diigo Community.
> waste my time
For your waste, sorry.
> maybe slightly increase my vulnerability to a hacker's attack
If you do not wish people to guess that you use Windows, then maybe refrain from joining groups that have the word 'Windows' in their name.
"Please keep personal insults out of the public area."
Taking you to task for inappropriate conduct does not constitute the making of a "personal insult", no matter how convenient you may find pretending that it does.
Love the quotation out of context, however. Surely the mark of a true gentleman.
"If you do not wish people to guess that you use Windows, then maybe refrain from joining groups that have the word 'Windows' in their name."
Sigh. You do know that there's more than one version of Windows, right? Did you understand what I just said to you at all?
Post # 9 read:
What exactly is your affiliation with Diigo? If you have none, then
what are you doing asking me questions on their behalf, and thanking me for feedback?
If you are affiliated with these people, then what are you doing acting like you're just another user, as you do here?
Who the (deleted) are you?
Let's make sure that there is no misunderstanding on this point. I'm the one who wrote "(deleted)". There was no profanity in that passage to delete, because I never put any in, in the first place. The only thing that I've changed in the passage is the font color, because I've set the quote against a black background.
In this case, we have a perfect valid complaint - that Perrin is acting as if he possesses authority which he does not - being responded to with an act of censorship. This is completely unacceptable and grossly unprofessional. I'd go so far as to call it corrupt.
Let's see what a little added context will do, in this case.
If you aren't a team member, then you aren't in a position to fix anything, and therefore have no use for the information. You should, therefore, not be asking for it.
What you're starting to remind me of, right now, is the sort of person who will follow behind the police and take it upon himself to start doing crowd control on their behalf, manufacturing his own authority; a control freak who pretends to be something that he isn't. People like that don't solve problems, they are problems. All that you did on this occasion was waste my time, and maybe slightly increase my vulnerability to a hacker's attack, by telling him something about the computer I use. In no way were you helpful.
In the future, if you wish to feed your ego, please do so on your own time. Thank you.
This is really bad. Outrageous, in fact. Perrin, having been called on the fact that he's been creating the illusion that he's something he's not, declares a truthful statement to be a personal attack, on the basis that the truth doesn't make him look very good. This is an argument that should get its maker laughed out of any discussion in which it is made, and yet somebody on staff was willing to engage in censorship, in support of it. Absolutely disgraceful.
Open question to those working at Diigo - who did this, and how long ago did you fire him? Tampering with the public record in order to protect a misbehaving user from the public recognition of his misconduct, at the expense of another user with a valid complaint? How much worse could this be?