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Gary Edwards

Combining the Best of Gmail and Zoho CRM Produces Amazing Results By James Kimmons of A... - 0 views

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    ZOHO has demonstrated some very effective and easy to use data merging. They have also released a ZOHO Writer extension for Chrome that is awesome. The problem with "merge" is that, while full featured, the only usable data source is ZOHO CRM. Not good, but zCRM does fully integrate with ZOHO eMail, which enables the full two way transparent integration with zCRM. Easier to do than explain. Real Estate example excerpt: Zoho is smart, allowing you to integrate Gmail: The best of both worlds is available, because Zoho had the foresight to allow you to use Gmail and integrate your emails with the Zoho CRM system. Once you've set it up, you use Gmail the way you've always used it. I get to continue using all of the things I love about Gmail. But, every email, in or out of Gmail, attaches itself to the appropriate contact in the Zoho CRM system. When I send or receive an email in Gmail that is to or from one of my Zoho contacts or leads, the email automatically is picked up by Zoho and becomes a part of that contact/prospect's record, even though I never opened Zoho. If you've wondered about backing up Gmail, let Zoho do it: A bonus benefit in using Zoho mail is that you can set it up to receive all of your Gmail, sent and received, as well. It's a ready-made backup for your Gmail. So, if CRM isn't something you want to do with Zoho, at least set up the free email to copy all of your Gmail. And, if you're still using Outlook...why? The Internet is Improving Our Business at a Lower Cost: Here we have two free email systems that give you amazing flexibility and backup. Then the Zoho CRM system, with the email module installed, is only $15/month. You can do mass marketing emails, auto-responders, and take in new contacts and prospects with Web forms. Once you tie Gmail and Zoho together, your email and CRM will be top-notch, at a very low cost. Though you may wish for one, there isn't a reasonably priced "does it all" solution out there. This is an
Gary Edwards

How to Ensure Privacy in the Age of HTML5 - CIO.com - 0 views

  • New APIs in the forthcoming HTML5 make it much easier for Web applications to access software and hardware, especially on mobile devices. The W3C is taking privacy seriously as it puts the finishing touches on HTML5, but there are still some important things to consider.
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    "HTML5, the latest version of the language of the Web, was designed with Web applications in mind. It contains a slew of new application programming interfaces (APIs) designed to allow the Web developer to access device hardware and software using JavaScript. Some of the more exciting HTML5 specifications include the following: Geolocation API lets the browser know where you are Media Capture API lets the browser access your camera and microphone File API lets the browser access your file system Web Storage API lets Web applications store large amounts of data on your computer DeviceOrientation Event Specification lets Web apps know when your device changes from portrait to landscape Messaging API gives the browser access to a mobile device's messaging systems Contacts Manager API allows access to the contacts stored in a user's contacts database"
Gary Edwards

With Its New Contact App, LinkedIn Updates Its Job Title To "Relationship Manager" | Fa... - 0 views

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    "AS LINKEDIN COURTS DAILY USERS, ITS NEW TOOL AGGREGATES INFORMATION FROM YOUR ADDRESS BOOK, EMAIL, AND CALENDAR. BUT THERE'S A BIG LIST OF CONTACTS MISSING--USERS STILL CAN'T PULL IN DATA FROM OTHER SOCIAL NETWORKS, LIKE FACEBOOK."
Gary Edwards

Salesforce.com Professional Edition - Full Review - Reviews by PC Magazine - 0 views

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    Salesforce offers five separate editions of its Sales Cloud 2 product. Contact Manager Edition costs $5 per user per month, and somewhat resembles a cloud-based ACT. It tracks contacts, customer interactions, tasks, and hooks into Outlook and Google Apps, while also offering document sharing and mobile access. Group Edition costs $25 per user per month. It tracks sales opportunities, offers pre-built dashboards and basic reporting, adds the ability to capture leads from your Web site, and tracks Google AdWords performance within Salesforce.com. Group Edition is a good starting point for many SMBs, but Professional Edition is even better. It costs $65 per user per month, and it's is the real SMB sweet spot. It offers full reporting and analytics, custom dashboards, e-mail marketing, sales forecasts, granular permissions, real-time data sharing, and basic customer service tools.
Paul Merrell

PATRIOT Act spying programs on death watch - Seung Min Kim and Kate Tummarello - POLITICO - 0 views

  • With only days left to act and Rand Paul threatening a filibuster, Senate Republicans remain deeply divided over the future of the PATRIOT Act and have no clear path to keep key government spying authorities from expiring at the end of the month. Crucial parts of the PATRIOT Act, including a provision authorizing the government’s controversial bulk collection of American phone records, first revealed by Edward Snowden, are due to lapse May 31. That means Congress has barely a week to figure out a fix before before lawmakers leave town for Memorial Day recess at the end of the next week. Story Continued Below The prospects of a deal look grim: Senate Majority Leader Mitch McConnell on Thursday night proposed just a two-month extension of expiring PATRIOT Act provisions to give the two sides more time to negotiate, but even that was immediately dismissed by critics of the program.
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    A must-read. The major danger is that the the Senate could pass the USA Freedom Act, which has already been passed by the House. Passage of that Act, despite its name, would be bad news for civil liberties.  Now is the time to let your Congress critters know that you want them to fight to the Patriot Act provisions expire on May 31, without any replacement legislation.  Keep in mind that Section 502 does not apply just to telephone metadata. It authorizes the FBI to gather without notice to their victims "any tangible thing", specifically including as examples "library circulation records, library patron lists, book sales records, book customer lists, firearms sales records, tax return records, educational records, or medical records containing information that would identify a person." The breadth of the section is illustrated by telephone metadata not even being mentioned in the section.  NSA going after your medical records souand far fetched? Former NSA technical director William Binney says they're already doing it: "Binney alludes to even more extreme intelligence practices that are not yet public knowledge, including the collection of Americans' medical data, the collection and use of client-attorney conversations, and law enforcement agencies' "direct access," without oversight, to NSA databases." https://consortiumnews.com/2015/03/05/seeing-the-stasi-through-nsa-eyes/ So please, contact your Congress critters right now and tell them to sunset the Patriot Act NOW. This will be decided in the next few days so the sooner you contact them the better. 
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Gary Edwards

Two Microsofts: Mulling an alternate reality | ZDNet - 0 views

  • Judge Jackson had it right. And the Court of Appeals? Not so much
  • Judge Jackson is an American hero and news of his passing thumped me hard. His ruling against Microsoft and the subsequent overturn of that ruling resulted, IMHO, in two extraordinary directions that changed the world. Sure the what-if game is interesting, but the reality itself is stunning enough. Of course, Judge Jackson sought to break the monopoly. The US Court of Appeals overturn resulted in the monopoly remaining intact, but the Internet remaining free and open. Judge Jackson's breakup plan had a good shot at achieving both a breakup of the monopoly and, a free and open Internet. I admit though that at the time I did not favor the Judge's plan. And i actually did submit a proposal based on Microsoft having to both support the WiNE project, and, provide a complete port to WiNE to any software provider requesting a port. I wanted to break the monopolist's hold on the Windows Productivity Environment and the hundreds of millions of investment dollars and time that had been spent on application development forever trapped on that platform. For me, it was the productivity platform that had to be broken.
  • I assume the good Judge thought that separating the Windows OS from Microsoft Office / Applications would force the OS to open up the secret API's even as the OS continued to evolve. Maybe. But a full disclosure of the API's coupled with the community service "port to WiNE" requirement might have sped up the process. Incredibly, the "Undocumented Windows Secrets" industry continues to thrive, and the legendary Andrew Schulman's number is still at the top of Silicon Valley legal profession speed dials. http://goo.gl/0UGe8 Oh well. The Court of Appeals stopped the breakup, leaving the Windows Productivity Platform intact. Microsoft continues to own the "client" in "Client/Server" computing. Although Microsoft was temporarily stopped from leveraging their desktop monopoly to an iron fisted control and dominance of the Internet, I think what were watching today with the Cloud is Judge Jackson's worst nightmare. And mine too. A great transition is now underway, as businesses and enterprises begin the move from legacy client/server business systems and processes to a newly emerging Cloud Productivity Platform. In this great transition, Microsoft holds an inside straight. They have all the aces because they own the legacy desktop productivity platform, and can control the transition to the Cloud. No doubt this transition is going to happen. And it will severely disrupt and change Microsoft's profit formula. But if the Redmond reprobate can provide a "value added" transition of legacy business systems and processes, and direct these new systems to the Microsoft Cloud, the profits will be immense.
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  • Judge Jackson sought to break the ability of Microsoft to "leverage" their existing monopoly into the Internet and his plan was overturned and replaced by one based on judicial oversight. Microsoft got a slap on the wrist from the Court of Appeals, but were wailed on with lawsuits from the hundreds of parties injured by their rampant criminality. Some put the price of that criminality as high as $14 Billion in settlements. Plus, the shareholders forced Chairman Bill to resign. At the end of the day though, Chairman Bill was right. Keeping the monopoly intact was worth whatever penalty Microsoft was forced to pay. He knew that even the judicial over-site would end one day. Which it did. And now his company is ready to go for it all by leveraging and controlling the great productivity transition. No business wants to be hostage to a cold heart'd monopolist. But there is huge difference between a non-disruptive and cost effective, process-by-process value-added transition to a Cloud Productivity Platform, and, the very disruptive and costly "rip-out-and-replace" transition offered by Google, ZOHO, Box, SalesForce and other Cloud Productivity contenders. Microsoft, and only Microsoft, can offer the value-added transition path. If they get the Cloud even halfway right, they will own business productivity far into the future. Rest in Peace Judge Jackson. Your efforts were heroic and will be remembered as such. ~ge~
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    Comments on the latest SVN article mulling the effects of Judge Thomas Penfield Jackson's anti trust ruling and proposed break up of Microsoft. comment: "Chinese Wall" Ummm, there was a Chinese Wall between Microsoft Os and the MS Applciations layer. At least that's what Chairman Bill promised developers at a 1990 OS/2-Windows Conference I attended. It was a developers luncheon, hosted by Microsoft, with Chairman Bill speaking to about 40 developers with applications designed to run on the then soon to be released Windows 3.0. In his remarks, the Chairman described his vision of commoditizing the personal computer market through an open hardware-reference platform on the one side of the Windows OS, and provisioning an open application developers layer on the other using open and totally transparent API's. Of course the question came up concerning the obvious advantage Microsoft applications would have. Chairman Bill answered the question by describing the Chinese Wall that existed between Microsoft's OS and Apps develop departments. He promised that OS API's would be developed privately and separate from the Apps department, and publicly disclosed to ALL developers at the same time. Oh yeah. There was lots of anti IBM - evil empire stuff too :) Of course we now know this was a line of crap. Microsoft Apps was discovered to have been using undocumented and secret Window API's. http://goo.gl/0UGe8. Microsoft Apps had a distinct advantage over the competition, and eventually the entire Windows Productivity Platform became dependent on the MSOffice core. The company I worked for back then, Pyramid Data, had the first Contact Management application for Windows; PowerLeads. Every Friday night we would release bug fixes and improvements using Wildcat BBS. By Monday morning we would be slammed with calls from users complaining that they had downloaded the Friday night patch, and now some other application would not load or function properly. Eventually we tracked th
Gary Edwards

Life after Google: Brad Neuberg's HTML5 start-up | Deep Tech - CNET News - 0 views

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    Pretty funny quote: "I think the future is going to WebKit". Brad Neuberg is leaving the gDOCS-Chrome JavaScritpt team to strat his own "HTML5" business. He's an expert on the SVG Web. About a year ago i read a lament from a web developer concluding that SVG was destined to be the Web docuemnt format, replacing HTML. Now i wonder if that guy was Neuberg? http://news.cnet.com/8301-30685_3-20018687-264.html Sent at 10:05 AM on MondayGary: Finally, the money shot: "Somebody will take some HTML5, and geolocation, and mobile applications, hook into Facebook perhaps, and they're going to do something unexpected." Read more: http://news.cnet.com/8301-30685_3-20018687-264.html#ixzz124U9xTZ3 Sent at 10:13 AM on MondayGary: I think Brad is right about the combination of location with the rest of the App Web. Olivia and i have had our EVO's for about two weeks now and it's amazing. She also has Citania's iPAD, also an amazing device. What stuns me about the Android EVO is how extraordinary the apps are that combine location with information specific to that location. Incredible. I don't know how i ever lived withou this. One things for sure, my desktop can't do this and neither can my notebook. Sent at 10:16 AM on MondayGary: There is another aspect i see that i guess could be called "location switiching". This is when you QR Scan QR barcode on something and the location of that objects life is at your fingertips. Everything from maps, street views, web sites, product history, artist/designer/developer and on and on. We went to the San Carlos Wine and Art Festival yesterday, where Laurel and San Carlos streets are closed off to traffic, and lined with food, wine and beer vendors of all sorts, artists and craftsmen, and even an antigue car show with ully restored automobiles and other vehicles. It was amazing. But then i started QR scanning! Wow. The Web merged with life like nothing i've ever imagined possible.The key was having the Internet in my pocket, and the Internet k
Gary Edwards

Owe Someone Money? Just Bump Your Phones - NYTimes.com - 0 views

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    Good explanation of how Bump and PayPal work together. People have predicted the death of cash and checks for a long time. But there are certain transactions - like paying a friend back for dinner or buying vegetables at the farmers' market - for which they remain essential. ¶PayPal's new iPhone application could finally change that. It promises to let you quickly divide a restaurant bill and send a friend the portion you owe just by bumping your iPhones together. ¶The application is free to download from the App Store. Users log in with their PayPal credentials or with their cellphone number and a numeric PIN, and they can send or request money and manage their account on the phone. ¶To send money, users choose a recipient from their cellphone contacts or bump two phones together. For that, the app uses technology from Bump Technologies, which developed it to swap contact information between two phones. The money is transferred immediately
Gary Edwards

OpenGoo: Office Productivity in the Cloud « Ahlera | Words from Ahlera - 0 views

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    Another great review for Conrado. Summary: OpenGoo is an open source web/Cloud office where all resources and aspects of contact and project management are linked. This includes eMail, calendar, task, schedules, time lines, notes, documents, workgroups and data. Great stuff. OpenGoo and hosted sister Feng Office are the first Web Office systems to challenge the entire Microsoft Office productivity environment. Very polished, great performance. Excellent use of URI's to replace Win32-OLE functionality. Lacks direct collaboration of Zoho and gDOCS. Could easily make up for that and more with the incorporation of Wave computing (Google). I'm wondering when Conrado will take on the vertical market categories; like Real Estate - Finance? I also think OpenGoo and Feng Office have reached the point where governments would be interested. Instead of replacing existing MSOffice desktops, migrate the project/contact management stuff to OpenGoo, and shut down the upgrade treadmill. Get into the Cloud. I suspect also that Conrado is looking carefully at Wave Computing, and the chellenge of incorporating Wave into OpenGoo.
Gary Edwards

Telax Unveils HTML5 Software for Mac OS Contact Centers - 0 views

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    Interesting development in the world of real time Web Apps.  Looks like Business processes and services in the Cloud are embracing HTML5, and moving fast to replace legacy client/server.  Note this is not Flash or Silverlight RiA.   excerpt: Telax Hosted Call Center, a leader in cloud contact center solutions announced the release of its HTML5-based Call Center Agent (CCA) today. Key to the development of the browser-based CCA was Websocket, a component of HTML5 that provides a bi-directional, full-duplex communication channel over a single Transmission Control Protocol (TCP) socket. Websocket is currently supported by the latest versions of Google Chrome, Apple Safari, and Firefox, making Telax's new CCA compatible with the most popular browsers in Mac environments. Before HTML5, real-time unified communication software was typically deployed as a local client because its browser-based counterparts were unable to deliver an acceptable user experience. Some browser-based clients use 3rd party software such as Adobe Flash or Sliverlight to operate adequately, but both solutions require software installation and are not mobile friendly.
Gary Edwards

Feng Office: Putting the "Flow" in Workflow - 0 views

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    Conrado gets a very good review! Excerpt: Feng Office packs most of the features you should require for most project management duties. In addition to basics like calendars, contacts and email, it also provides milestone and task management, and a built-in time-tracking function. All of the above are well-implemented, although some users may actually find the similar interface design of all the functions more confusing than helpful, since it's often not clear which function you're using at any given time without looking at what tab is highlighted. I like the uniformity, though, since it gives each feature a sense of connectedness to the others and adds to the feeling that Feng Office is a holistic solution. Notes, Links and Documents features also bring much to Feng Office's overall value proposition, and each is well-executed. You can even create new Word docs and PowerPoint HTML documents and presentations directly from within Feng Office using its own built-in editors, both of which retain UI elements from Microsoft's own suite. That means less time switching from browser to standalone apps, which adds up to better productivity.
Paul Merrell

Canadian Spies Collect Domestic Emails in Secret Security Sweep - The Intercept - 0 views

  • Canada’s electronic surveillance agency is covertly monitoring vast amounts of Canadians’ emails as part of a sweeping domestic cybersecurity operation, according to top-secret documents. The surveillance initiative, revealed Wednesday by CBC News in collaboration with The Intercept, is sifting through millions of emails sent to Canadian government agencies and departments, archiving details about them on a database for months or even years. The data mining operation is carried out by the Communications Security Establishment, or CSE, Canada’s equivalent of the National Security Agency. Its existence is disclosed in documents obtained by The Intercept from NSA whistleblower Edward Snowden. The emails are vacuumed up by the Canadian agency as part of its mandate to defend against hacking attacks and malware targeting government computers. It relies on a system codenamed PONY EXPRESS to analyze the messages in a bid to detect potential cyber threats.
  • Last year, CSE acknowledged it collected some private communications as part of cybersecurity efforts. But it refused to divulge the number of communications being stored or to explain for how long any intercepted messages would be retained. Now, the Snowden documents shine a light for the first time on the huge scope of the operation — exposing the controversial details the government withheld from the public. Under Canada’s criminal code, CSE is not allowed to eavesdrop on Canadians’ communications. But the agency can be granted special ministerial exemptions if its efforts are linked to protecting government infrastructure — a loophole that the Snowden documents show is being used to monitor the emails. The latest revelations will trigger concerns about how Canadians’ private correspondence with government employees are being archived by the spy agency and potentially shared with police or allied surveillance agencies overseas, such as the NSA. Members of the public routinely communicate with government employees when, for instance, filing tax returns, writing a letter to a member of parliament, applying for employment insurance benefits or submitting a passport application.
  • Chris Parsons, an internet security expert with the Toronto-based internet think tank Citizen Lab, told CBC News that “you should be able to communicate with your government without the fear that what you say … could come back to haunt you in unexpected ways.” Parsons said that there are legitimate cybersecurity purposes for the agency to keep tabs on communications with the government, but he added: “When we collect huge volumes, it’s not just used to track bad guys. It goes into data stores for years or months at a time and then it can be used at any point in the future.” In a top-secret CSE document on the security operation, dated from 2010, the agency says it “processes 400,000 emails per day” and admits that it is suffering from “information overload” because it is scooping up “too much data.” The document outlines how CSE built a system to handle a massive 400 terabytes of data from Internet networks each month — including Canadians’ emails — as part of the cyber operation. (A single terabyte of data can hold about a billion pages of text, or about 250,000 average-sized mp3 files.)
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  • The agency notes in the document that it is storing large amounts of “passively tapped network traffic” for “days to months,” encompassing the contents of emails, attachments and other online activity. It adds that it stores some kinds of metadata — data showing who has contacted whom and when, but not the content of the message — for “months to years.” The document says that CSE has “excellent access to full take data” as part of its cyber operations and is receiving policy support on “use of intercepted private communications.” The term “full take” is surveillance-agency jargon that refers to the bulk collection of both content and metadata from Internet traffic. Another top-secret document on the surveillance dated from 2010 suggests the agency may be obtaining at least some of the data by covertly mining it directly from Canadian Internet cables. CSE notes in the document that it is “processing emails off the wire.”
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    " CANADIAN SPIES COLLECT DOMESTIC EMAILS IN SECRET SECURITY SWEEP BY RYAN GALLAGHER AND GLENN GREENWALD @rj_gallagher@ggreenwald YESTERDAY AT 2:02 AM SHARE TWITTER FACEBOOK GOOGLE EMAIL PRINT POPULAR EXCLUSIVE: TSA ISSUES SECRET WARNING ON 'CATASTROPHIC' THREAT TO AVIATION CHICAGO'S "BLACK SITE" DETAINEES SPEAK OUT WHY DOES THE FBI HAVE TO MANUFACTURE ITS OWN PLOTS IF TERRORISM AND ISIS ARE SUCH GRAVE THREATS? NET NEUTRALITY IS HERE - THANKS TO AN UNPRECEDENTED GUERRILLA ACTIVISM CAMPAIGN HOW SPIES STOLE THE KEYS TO THE ENCRYPTION CASTLE Canada's electronic surveillance agency is covertly monitoring vast amounts of Canadians' emails as part of a sweeping domestic cybersecurity operation, according to top-secret documents. The surveillance initiative, revealed Wednesday by CBC News in collaboration with The Intercept, is sifting through millions of emails sent to Canadian government agencies and departments, archiving details about them on a database for months or even years. The data mining operation is carried out by the Communications Security Establishment, or CSE, Canada's equivalent of the National Security Agency. Its existence is disclosed in documents obtained by The Intercept from NSA whistleblower Edward Snowden. The emails are vacuumed up by the Canadian agency as part of its mandate to defend against hacking attacks and malware targeting government computers. It relies on a system codenamed PONY EXPRESS to analyze the messages in a bid to detect potential cyber threats. Last year, CSE acknowledged it collected some private communications as part of cybersecurity efforts. But it refused to divulge the number of communications being stored or to explain for how long any intercepted messages would be retained. Now, the Snowden documents shine a light for the first time on the huge scope of the operation - exposing the controversial details the government withheld from the public. Under Canada's criminal code, CSE is no
Gary Edwards

Furious Over End Of Google Reader - Business Insider - 1 views

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    "Gary Edwards on Mar 15, 8:25 PM said: There are only three apps i load at boot-up: gMail, gReader, and gWave. Ooops! Google Wave was cancelled over a year ago. Owning the end-users attention at boot-up proved to be an essential factor to the Microsoft monopoly. They built an iron fisted empire out of owning the point of boot-up. So it's very strange to see Google give up the very thing other cloud platform contenders would no doubt kill for. Very strange. Even stranger though is the perception that Google + will somehow now move to center stage? The only reason i use Google+ is because it's easy to point to an article and post a comment from Google Reader to my + circles. Other than that i have no use for +. Nicolas Carr posted an interesting comment on Google's cancellation of gReader yesterday. He tried to argue that there is a difference between "tools" and "platforms", and Google was more interested in building a platform than maintaining "tools" like gReader. So, Google+ is now essential to the Google Platform? Unfortunately, the otherwise brilliant and cosmic insightful Mr. Carr, fails to make that case. Microsoft became a platform when they succeeded in positioning their OS as the essential factor bridging an explosively innovative and rapidly commoditiz'ing Windows hardware reference platform, and, he equally rapid and innovative Windows software application platform. Both software and hardware were being written and developed to the Windows OS, with features doubling and costs being halved at a rate that even Moore's Law envied. Microsoft fully cemented the emerging hardware - OS - application platform with a business productivity environment that necessitated the use of the MS Office suite of servers and apps. That lock on business productivity has yet to be broken. And even though the mighty Google Apps has made some progress convincing businesses to rip-out-and-replace their legacy business productivity systems and re write to the Google Cloud P
Felipp Crawly

Amazing Customer Service - 1 views

I would like to thank Onward Process Solutions for greatly helping me with my need for assistance in a Customer service outsourcing project. They provided me with 24/7 phone/ email answering serv...

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Paul Merrell

He Was a Hacker for the NSA and He Was Willing to Talk. I Was Willing to Listen. - 0 views

  • he message arrived at night and consisted of three words: “Good evening sir!” The sender was a hacker who had written a series of provocative memos at the National Security Agency. His secret memos had explained — with an earthy use of slang and emojis that was unusual for an operative of the largest eavesdropping organization in the world — how the NSA breaks into the digital accounts of people who manage computer networks, and how it tries to unmask people who use Tor to browse the web anonymously. Outlining some of the NSA’s most sensitive activities, the memos were leaked by Edward Snowden, and I had written about a few of them for The Intercept. There is no Miss Manners for exchanging pleasantries with a man the government has trained to be the digital equivalent of a Navy SEAL. Though I had initiated the contact, I was wary of how he might respond. The hacker had publicly expressed a visceral dislike for Snowden and had accused The Intercept of jeopardizing lives by publishing classified information. One of his memos outlined the ways the NSA reroutes (or “shapes”) the internet traffic of entire countries, and another memo was titled “I Hunt Sysadmins.” I felt sure he could hack anyone’s computer, including mine. Good evening sir!
  • The sender was a hacker who had written a series of provocative memos at the National Security Agency. His secret memos had explained — with an earthy use of slang and emojis that was unusual for an operative of the largest eavesdropping organization in the world — how the NSA breaks into the digital accounts of people who manage computer networks, and how it tries to unmask people who use Tor to browse the web anonymously. Outlining some of the NSA’s most sensitive activities, the memos were leaked by Edward Snowden, and I had written about a few of them for The Intercept. There is no Miss Manners for exchanging pleasantries with a man the government has trained to be the digital equivalent of a Navy SEAL. Though I had initiated the contact, I was wary of how he might respond. The hacker had publicly expressed a visceral dislike for Snowden and had accused The Intercept of jeopardizing lives by publishing classified information. One of his memos outlined the ways the NSA reroutes (or “shapes”) the internet traffic of entire countries, and another memo was titled “I Hunt Sysadmins.” I felt sure he could hack anyone’s computer, including mine.
  • I got lucky with the hacker, because he recently left the agency for the cybersecurity industry; it would be his choice to talk, not the NSA’s. Fortunately, speaking out is his second nature.
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  • The Lamb’s memos on cool ways to hunt sysadmins triggered a strong reaction when I wrote about them in 2014 with my colleague Ryan Gallagher. The memos explained how the NSA tracks down the email and Facebook accounts of systems administrators who oversee computer networks. After plundering their accounts, the NSA can impersonate the admins to get into their computer networks and pilfer the data flowing through them. As the Lamb wrote, “sys admins generally are not my end target. My end target is the extremist/terrorist or government official that happens to be using the network … who better to target than the person that already has the ‘keys to the kingdom’?” Another of his NSA memos, “Network Shaping 101,” used Yemen as a theoretical case study for secretly redirecting the entirety of a country’s internet traffic to NSA servers.
  • In recent years, two developments have helped make hacking for the government a lot more attractive than hacking for yourself. First, the Department of Justice has cracked down on freelance hacking, whether it be altruistic or malignant. If the DOJ doesn’t like the way you hack, you are going to jail. Meanwhile, hackers have been warmly invited to deploy their transgressive impulses in service to the homeland, because the NSA and other federal agencies have turned themselves into licensed hives of breaking into other people’s computers. For many, it’s a techno sandbox of irresistible delights, according to Gabriella Coleman, a professor at McGill University who studies hackers. “The NSA is a very exciting place for hackers because you have unlimited resources, you have some of the best talent in the world, whether it’s cryptographers or mathematicians or hackers,” she said. “It is just too intellectually exciting not to go there.”
  • He agreed to a video chat that turned into a three-hour discussion sprawling from the ethics of surveillance to the downsides of home improvements and the difficulty of securing your laptop.
  • “If I turn the tables on you,” I asked the Lamb, “and say, OK, you’re a target for all kinds of people for all kinds of reasons. How do you feel about being a target and that kind of justification being used to justify getting all of your credentials and the keys to your kingdom?” The Lamb smiled. “There is no real safe, sacred ground on the internet,” he replied. “Whatever you do on the internet is an attack surface of some sort and is just something that you live with. Any time that I do something on the internet, yeah, that is on the back of my mind. Anyone from a script kiddie to some random hacker to some other foreign intelligence service, each with their different capabilities — what could they be doing to me?”
  • “You know, the situation is what it is,” he said. “There are protocols that were designed years ago before anybody had any care about security, because when they were developed, nobody was foreseeing that they would be taken advantage of. … A lot of people on the internet seem to approach the problem [with the attitude of] ‘I’m just going to walk naked outside of my house and hope that nobody looks at me.’ From a security perspective, is that a good way to go about thinking? No, horrible … There are good ways to be more secure on the internet. But do most people use Tor? No. Do most people use Signal? No. Do most people use insecure things that most people can hack? Yes. Is that a bash against the intelligence community that people use stuff that’s easily exploitable? That’s a hard argument for me to make.”
  • I mentioned that lots of people, including Snowden, are now working on the problem of how to make the internet more secure, yet he seemed to do the opposite at the NSA by trying to find ways to track and identify people who use Tor and other anonymizers. Would he consider working on the other side of things? He wouldn’t rule it out, he said, but dismally suggested the game was over as far as having a liberating and safe internet, because our laptops and smartphones will betray us no matter what we do with them. “There’s the old adage that the only secure computer is one that is turned off, buried in a box ten feet underground, and never turned on,” he said. “From a user perspective, someone trying to find holes by day and then just live on the internet by night, there’s the expectation [that] if somebody wants to have access to your computer bad enough, they’re going to get it. Whether that’s an intelligence agency or a cybercrimes syndicate, whoever that is, it’s probably going to happen.”
  • There are precautions one can take, and I did that with the Lamb. When we had our video chat, I used a computer that had been wiped clean of everything except its operating system and essential applications. Afterward, it was wiped clean again. My concern was that the Lamb might use the session to obtain data from or about the computer I was using; there are a lot of things he might have tried, if he was in a scheming mood. At the end of our three hours together, I mentioned to him that I had taken these precautions—and he approved. “That’s fair,” he said. “I’m glad you have that appreciation. … From a perspective of a journalist who has access to classified information, it would be remiss to think you’re not a target of foreign intelligence services.” He was telling me the U.S. government should be the least of my worries. He was trying to help me. Documents published with this article: Tracking Targets Through Proxies & Anonymizers Network Shaping 101 Shaping Diagram I Hunt Sys Admins (first published in 2014)
Gary Edwards

Google's Chrome Browser Sprouts Programming Kit of the Future "Node.js" | Wired Enterpr... - 1 views

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    Good article describing Node.js.  The Node.js Summitt is taking place in San Francisco on Jan 24th - 25th.  http://goo.gl/AhZTD I'm wondering if anyone has used Node.js to create real time Cloud ready compound documents?  Replacing MSOffice OLE-ODBC-ActiveX heavy productivity documents, forms and reports with Node.js event widgets, messages and database connections?  I'm thinking along the lines of a Lotus Notes alternative with a Node.js enhanced version of EverNote on the front end, and Node.js-Hadoop productivity platform on the server side? Might have to contact Stephen O'Grady on this.  He is a featured speaker at the conference. excerpt: At first, Chito Manansala (Visa & Sabre) built his Internet transaction processing systems using the venerable Java programming language. But he has since dropped Java and switched to what is widely regarded as The Next Big Thing among Silicon Valley developers. He switched to Node. Node is short for Node.js, a new-age programming platform based on a software engine at the heart of Google's Chrome browser. But it's not a browser technology. It's meant to help build software that sits on a distant server somewhere, feeding an application to your PC or smartphone, and it's particularly suited to systems like the one Chito Manansala is building - systems that juggle scads of information streaming to and from other sources. In other words, it's suited to the modern internet. Two years ago, Node was just another open source project. But it has since grown into the development platform of the moment. At Yahoo!, Node underpins "Manhattan," a fledgling online service for building and hosting mobile applications. Microsoft is offering Node atop Windows Azure, its online service for building and hosting a much beefier breed of business application. And Sabre is just one of a host of big names using the open source platform to erect applications on their own servers. Node is based on the Javascript engine at th
Gary Edwards

Google News - 0 views

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    "The new iPhone is here - but is Apple in danger of delivering too little with its latest upgrade? This is an excellent in depth review of the iPhone 5, By Gareth Beavis  September 27th 2012 ..... 8 COMMENTS Moatly the iPhone 5 is compared to the Smasung Galaxy 3, and the HTC One X. HTC wins the form factor and feel award. Samsung beats the iPhone in near everything else. Both the HTC and Samasung use Quad Core Processors. The iPhone 5, although greatly improved over the i4, uses a dual core processor. Some highlightes for the iPhone 5: ...... Photo stitching ....... Siri In most things the iPhone is "average". Where it really shines is an improvement to the iPhone 4 !!!!! Some serious drawbacks: ......... No Google Maps !!!! AAnd the new Apple Maps are a JOKE ......... The core Contact-Calling-Email system is native and quite outside of the Google Apps. No sync PAGE 1 OF 14 : Introduction and design The excitement of the rumor mill, the titillation of every leaked photo led to higher than ever levels of expectation for the iPhone 5, and while the announcement was greeted with some derision at the lack of perceived headline improvements, the record sales tell an entirely different story. Given the underwhelming changes to the iPhone 4S, the iPhone 5 really needs to re-energize customers to prove Apple can repeat the game-changing trick it managed with the iPhone 4. So is the Apple iPhone 5 the greatest smartphone ever, one that will finally see Apple ascend to the top spot in our 20 best mobile phones chart? Or is it a case of too little, too late?"
Paul Merrell

Stop The NSA's Backdoor: Call Congress Today To Support Key Amendment | Techdirt - 0 views

  • Last week, we noted that there was an effort underway to introduce an amendment for this week's Defense Appropriations bill in the House that would effectively limit some of the most nefarious aspects of the NSA's ability to spy on Americans via two different types of backdoors: (1) so-called "backdoor searches" on Americans' information collected under Section 702 of the FISA Amendments Act and (2) mandating tech companies build in backdoors to their technology for the NSA to go snooping. The Defense Appropriations bill is expected to hit the House floor sometime soon, under open rules, meaning that the amendment in question won't be blocked by the House Rules Committee, as happens on a variety of other bills.
  • The amendment has powerful bipartisan backing, sponsored by Reps. James Sensenbrenner, Thomas Massie and Zoe Lofgren, along with co-sponsors Reps. Conyers, Poe, Gabbard, Jordan, O’Rourke, Amash, and Holt. Having Sensenbrenner bring out this amendment is a big deal. This amendment would restore at least one aspect of the USA Freedom Act that was stripped out at the last minute under pressure from the White House. Sensenbrenner sponsoring this bill highlights that he's clearly not satisfied with how his own bill got twisted and watered down from the original, and he's still working to put back in some of the protections that were removed. Conyers is a powerful force on the other side of the aisle, whose support for the USA Freedom Act was seen by some as a signal that the bill was "okay" to vote on. Having both of them support this Amendment suggests that neither were really that satisfied with the bill and felt pressured into supporting it.
  • While this Amendment doesn't fix everything, it is an important chance for members of Congress to show that they really do support protecting Americans' privacy. But they need to know that. Please contact your Representative today to let them know you want them to support this amendment. The EFF and others have set up a website, ShutTheBackDoor.net, to help you contact your official. Please do so today.
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    Word is that the vote will happen today. If your Congress-critter needs persuading, it's time to jump at that telephone and send a few volts their way. 
Gary Edwards

Google's uProxy could help fight Internet censorship - 0 views

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    "At its Ideas Summit in New York, Google has announced that it is working on developing a browser extension that will act as an easy-to-use way to bypass country-specific Internet censorship and make connections safer and more private. Safer connections The tool, which was developed by the University of Washington and seeded by Google, is at its core a peer-to-peer personalized virtual private network (VPN) that redirects Internet traffic coming from an initial, less secure connection through a second, trusted connection, and then encrypts the pathway between the two terminals. Whenever you access the Internet, the connection is routed through a number of terminals. At each step of the way the connection may be blocked, surveilled, or even tampered with (especially if the data is not encrypted). On the whole, the safety and privacy of your data is only as good as the weakest link in the chain. Google's solution with uProxy was to develop a tool that makes it much easier to make an unsafe connection more secure, with the help of a trusted friend. The software, which will be available as a Chrome and Firefox extension to begin with, can use existing social networks like Facebook or Google Hangouts to help find users who already have uProxy installed on their system. If two users agree to use the service in tandem, the software can begin to make data connections safer. How it works Let's assume that Alice, who lives in a country with an Internet censorship problem such as China or Iran, contacts Bob, who has much safer, or uncensored, or unmonitored access to the Internet. Bob agrees to act as a proxy for Alice, and as long as his browser is open, Alice's outgoing web traffic will now be routed through Bob's connection, and so she'll now be able to access websites that she wouldn't otherwise be able to reach on her own. The connection between Alice and Bob is also encrypted. To an external observer looking at Bob's connection, it would appear that he is simply s
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