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Finally, as 'free' DDoS protection vendors are usually not dedicated security providers, they often lack the expertise and know-how to effectively affect cyberattacks. Even though such service providers could be experts in the respective fields (such as internet connectivity, content delivery, or cloud computing), security is usually a side-business for them. DDoS attacks, however, are a selected category of cyberattack, with distinct characteristics, customer impact and methods of mitigation.