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Stephanie Cooper

Six Trends That Will Change Workplace Learning Forever - 2010 - ASTD - 1 views

  • “Historically, the learning community has stayed away from informal learning and social learning, and that is where most of the learning is taking place,” ASTD CEO Tony Bingham said during an interview promoting his new book, The New Social Learning, with co-author Marcia Conner. “We now have the tools, and the catalysts, to engage [employees] with that kind of learning. I think that is going to help the learning community take it to the next level.”  
  • An ASTD and Institute for Corporate Productivity study made a strong business case for using social media to enhance productivity. Millennials found social media tools more helpful in terms of learning and getting work done than Generation X workers or Baby Boomers. More organizations dabbled in social media during 2010, using shared workspaces, social networks, and wikis to deliver learning and development.   “The next generation of workers coming into organizations will demand the ability to work in ways they’ve already found to enable success,” wrote Jeanne Meister and Karie Willyerd in a July 2010 T+D article. “If the learning function does not step up to the task, some other department in the organization will, and the learning function will become irrelevant.”
  • As Daniel Pink wrote in The New Social Learning foreword, social learning will not replace training and employee development, “but it can accomplish what traditional approaches often cannot … [It] can supplement instruction with collaboration and co-creation, and in doing so, blur the boundary between the instructor and the instructed. … It can bring far-flung employees together into new communities in which they can not only learn from one another, but also fashion new offerings for customers. In short, social media can change the way your company works.”  
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  • The greatest technology growth of 2010 came with mobile devices, and thus, one of the biggest changes in workplace learning came via smartphones. Mobile phones have become an extension of the workplace and have made the world of work a 24/7 reality, but how have they changed learning?  
  • An IBM study, published in the January 2010 issue of T+D, highlighted two main purposes for mobile phone use: in-field performance support and access to current, just-in-time information that is relevant to a specific project or task. But an even more important reason to venture into the world of mobile learning is that newer workers in the workforce, the Millennials, are demanding it.  
  • The need to make social media and mobile learning a part of the workplace to attract, engage, and retain the younger generations is forcing learning professionals to explore new and innovative ways to deliver learning on these inexpensive devices, anytime and anywhere.  
    • Stephanie Cooper
       
      This also applies to professors.  Since mobile learning is becoming a reality in the workplace, students need to be prepared for it.  
  • Morgan Stanley estimates that by 2015, more users will connect to the Internet via mobile devices than by desktop PC. “Our world,” Jeanne Meister and Karie Willyerd wrote in a July T+D article, “will turn into three-minute learning vignettes.” GPS sensitivity, according to Meister and Willyerd, will help new hires find checkpoints so they can learn the company and its history, and could alert us when we are near an expert in a topic of our choice. “Perhaps the future role of learning is to find, organize, and enable the experts,” Meister and Willyerd wrote.   Learning is trending toward the user and the moment of need. Workplace learning and performance professionals need to redefine the role that mobile learning will play in their learning initiatives because if they don’t, they risk being left behind in this new workplace paradigm.  
Keith Hamon

Looking Ahead at Social Learning: 10 Predictions - 2010 - ASTD - 1 views

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    Throughout the last three years, we have researched what the future holds for fields as diverse as human longevity and the future of the web. That research helped us come up with 10 predictions for the future of social learning. If you are just now dipping your toes into the social learning pool, we hope the following predictions will give you some ideas about where the future is headed so that you can prepare accordingly.
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