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Reflection on one's own behaviour and practice is an important aspect of lifelong learning. However, such practice and the underlying assumed principles are often hidden from the learner's vision, and are therefore difficult to evaluate. Social interactions with others stimulate the learner to re-asses and reflect on the nature of the learner's own behaviour and practice, such as in professional networking contexts and intercultural encounters. This paper describes the prerequisites of learning from these interactions and the possibilities of technological support. It presents one approach to providing support for developing the required skills, with the example of the CEFcult tool, which supports intercultural communicative competence building.