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We’ve seen an explosion in computer-mediated teaching and learning practices based on Web 2.0, in variety and scope too broad to summarize here. Think of the range from class blogs to Wikipedia writing exercises, profcasting to Twitter class announcements, mashups and academic library folksonomies and researchers’ social bookmarking subscriptions. CMSes react in the following ways: first, by simply not recapitulating these functions; second, by imitating them in delayed, limited fashions; third, by attempting them in a marginal way (example: Blackboard’s Scholar.com). CMSes are retrograde in a Web 2.0 teaching world.

CMSes shift from being merely retrograde to being actively regressive if we consider the broader, subtler changes in the digital teaching landscape. Web 2.0 has rapidly grown an enormous amount of content through what Yochai Benkler calls “peer-based commons production.” One effect of this has been to grow a large area for informal learning, which students (and staff) access without our benign interference.

Moreover, those curious about teaching with social media have easy access to a growing, accessible community of experienced staff by means of those very media. A meta-community of Web 2.0 academic practitioners is now too vast to catalogue. Academics in every discipline blog about their work. Wikis record their efforts and thoughts, as do podcasts. The reverse is true of the CMS, the very architecture of which forbids such peer-to-peer information sharing. For example, the Resource Center for Cyberculture Studies (RCCS) has for many years maintained a descriptive listing of courses about digital culture across the disciplines. During the 1990s that number grew with each semester. But after the explosive growth of CMSes that number dwindled. Not the number of classes taught, but the number of classes which could even be described. According to the RCCS’ founder, David Silver (University of San Francisco), this is due to the isolation of class content in CMS containers.

If we focus on the copyright issue, then the CMS makes for an apparently adequate shield. It also represents an uncritical acceptance of one school of copyright practice, as it enforces one form of fair use through software. However, it does not open up the question of copyright. Compare, for example, with the Creative Commons option increasingly available to content authors in platforms such as Flickr or WordPress. That experiential, teachable moment of selecting one’s copyright stance is eliminated by the CMS.

Another argument in favor of CMSes over Web 2.0 concerns the latter’s open nature.

Campuses should run CMSes to create shielded environments,

Yet does this argument seem familiar, somehow? It was made during the 1990s, once the first Web ballooned, and new forms of information anxiety appeared. Mentioning this historicity is not intended as a point of style, but to remind the audience that, since this is an old problem, we have been steadily evolving solutions. Indeed, ever since the 20th century we can point to practices – out in the open, wild Web! – which help users cope with informational chaos. These include social sifting, information literacy, using the wisdom of crowds, and others. Such strategies are widely discussed, easily accessed, and continually revised and honed. Most of these skills are not well suited to the walled garden environment, but can be discussed there, of course. Without undue risk of exposure.

Put another way, we can sum up the CMS alternative to Web 2.0’s established and evolving pedagogies as a sort of corporate model. This doesn’t refer to the fact that the leading CMS is a business product, produced by a fairly energetic marketplace player. No, the architecture of CMSes recapitulates several aspects of modern business. It enforces copyright compliance. It resembles an intranet, akin to those run by many enterprises. It protects users from external challenges, in true walled garden style. Indeed, at present, radio CMS is the Clear Channel of online learning.

The academic uses of realtime search follow the pre-Web pedagogy of seeking timely references to a classroom topic. Think of a professor bringing a newspaper to class, carrying a report about the very subject under discussion. How can this be utilized practically? Faculty members can pick a Web service (Google News, Facebook, Twitter) and search themselves, sharing results; or students can run such queries themselves.

So, to answer your question, the reason you notice the strange mix of reactions to wikis is due to the quite varied ways in which wikis can be employed in educational settings. At the far end of the risk continuum they might be used in place of expert knowledge. More safely, they can simply accumulate knowledge and information resources for a class. As my colleagues and I found in our first semester teaching with wikis, when interesting online resources are found, students will often say, “put it in the wiki” so it can be forever shared. And that is not a bad way to start to use them. Instructors can dip their toes into the wonderful world of wikis and remain in shallow waters testing them out before they get in too deep. Later, they might try Wikibooks or perhaps creating and editing Wikipedia pages.

We will see a lengthening of higher education during the coming decades of about 1 year for each 10. By the end of this century, it will be quite common to attend college until one is 30. Today only a small percent do. Open education will provide continued access to learning resources before, during, or after graduation. In turn, there will be less self-doubt about whether one can succeed. The increased knowledge needs of every citizen of this planet should calm the fears of those who predict fewer educators or institutions of higher learning will be needed. Just the opposite!

The type of instructors needed in higher education will dramatically vary from today. Many will remain in traditional instructor roles. Some will be course and program developers. Others will be online facilitators. Still others will be learning guides who help students make sense of their options. What is more interesting to me is the coming rise of the super e-mentor or e-coach. Such individuals will have a discipline expertise (e.g., theater, journalism, public health, finance, etc.) as well as human development or counseling skills. Third, they will understand the learning opportunities of the Web. They will know how to guide students in their online learning quests. Some will be needed daily, some monthly, and others perhaps just annually or biannually. They will be our learning gurus, in this, what I label, “the learning century.”Global and international education will be the buzz words of the coming decade. They already are. Student peers will increasingly be those from other institutions and regions of the world. One’s cohort groups will include many people that you will never physically meet. This will make affiliations with just one institution more difficult. More people will claim to be alums and be loyal to your institution but not to the same depth or degree as before.

Students will have more opportunities to create their own degree tracks and programs. There are no longer limits in terms of the time, place, and sequence of courses. The degrees offered will only be limited by one’s imagination. With the range of courses today, self-service learning will be the norm. It already is widely accepted in corporate training circles.

Unfortunately, graduate students interested in becoming acquainted with relevant instructional technologies have a limited number of options.