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Barbara Lindsey

GrandCentral To (Finally) Launch As Google Voice. It's Very, Very Good. - 0 views

www.techcrunch.com/...oogle-voice-its-very-very-good

grandcentral google voicemail phone cell

shared by Barbara Lindsey on 12 Mar 09 - Cached
  • GrandCentral, a phone management service that first launched in 2006 and was acquired by Google for $50+ million in 2007,
  • The basic idea around GrandCentral is “one phone number for all your phones, for life.” Grand Central gives you one phone number that can access all your numbers, whether they be cell, home, mobile, and work numbers; the GrandCentral numbers stay the same
  • The service was free and is still going to be free. Users can purchase credit (much like Skype) to make international calls at rates far below what they normally pay. GrandCentral will also remain solely a U.S. service.
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  • Google wants people to use their Google Voice phone number exclusively (and in fact it’s the only way to use it properly)
  • A problem with the original service – it didn’t allow text messaging, so you had to tell people your mobile number as well if you wanted to send and receive text messages with them. Now, Google Voice will accept text messages and forward them on to your mobile phone.
  • All voicemails are transcribed easily saved into the system and searchable. Users can add notes or tags to voicemails and each transcription details how confident Google is about the success of voice transcription; Google Voice highlights word in lighter color that they are not confident were subscribed properly. And transcription takes about 30 seconds to be seen in the system from the end of a voicemail.
  • Google has added new settings that allow users to route calls from specific people straight to voicemail, or your mobile phone, etc, instead of having to state their name and then be forwarded accordingly.
  • Conference and International Calls: Google Voice also added a conference calling feature allowing conference calls of up to six participants and recording abilities. International calls can also be made through the system at very reasonable rates. For example, voice calls to France are $0.02 per minute, to France mobile phones $0.15 per minute, and to China $0.02 per minute. These rates are about the same as Skype’s international phone rates.
Barbara Lindsey

The TechCrunch Quick Guide To GrandCentral - 0 views

www.techcrunch.com/...ch-quick-guide-to-grandcentral

grandcentral phone cell

shared by Barbara Lindsey on 12 Mar 09 - Cached
  • If you use GrandCentral you can give out a single phone number. What happens when that person calls that number depends on his/her relationship to you, and what you are doing at the time.
  • A big hurdle to using GC is the fact that no one knows it’s your new phone number, and they keep calling your old number. To get the maximum benefit from the service you need to route as many calls through it as possible. The only way to do that is to let your contacts know that your new GC number is the best way to reach you. Before you send out a mass email and reprint a thousand business cards, though, make sure you plan on sticking with the service.
  • You can customize greetings by specific callers or groups, so business callers can get one message, and friends can get another.
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  • Then you set up rules for phone calls. Have business contacts always ring your cell phone. Have family ring all of your phones. Friends go to your home number. Or whatever. You can also set certain people to go right to voicemail if you never want to talk to them directly.
  • You can also temporarily set all of your calls to go immediately to voicemail or to forward to another phone (this is great if you are out of town).
  • Hitting “4″ during a call turns recording on or off.
  • Voicemails are sent to your inbox - they can be reviewed by calling in or via your computer (see “mobile” below as well). All voicemails can be forwarded to others, or you can request an embed code to place it on a website.
  • GrandCentral has said that they will soon be releasing a feature that automatically transcribes voicemails into text and will deliver them to you via email or SMS.
  • WebCall: embed a call button on your website and let people call you (the caller will not see your phone number) Gizmo: GC will use your Gizmo ID as a forwarding phone number - get calls on your computer (great when traveling abroad)
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