But who’s left to teach all those less-than-ideal students at San Jose State? Living, breathing professors. Any administration that’s seriously thinking about signing a license with a MOOC provider to automate the teaching of those students who need living, breathing professors the most will have to think about Thrun’s pivot before it lets the robots take over. If they have their own self interest at heart (let alone the interests of those students), they won’t do it. I think that is something to celebrate.
It’s also worth noting the incredible irony here. MOOCs were supposed to be the device that would bring higher education to the masses. However, the masses at San Jose State don’t appear to be ready for the commodified, impersonal higher education that MOOCs offer without the guidance that living, breathing professors provide to people negotiating its rocky shores for the first time. People need people.
That means that the only way to open higher education to the masses is to hire more people to teach, either in person or online. Accept no austerity-inspired technological substitutes because bringing quality higher education to the world won’t be easy and it won’t be cheap, but it will be good for the world in the long run.