If it didn't work in safe mode, it might be worth doing some easy checks to verify that your installation was correct. You should look for the files APA.XSL and Chicago.XSL on your system. You should find them in a directory \Bibliography\Style. If you can't
find them there, then they aren't installed correctly and you will indeed have to uninstall Word followed by a complete reinstall from scratch.
Mind though that if the files are there, there still might have been an error during the installation process and you might still be required to do an uninstall and reinstall.
Reader Help | Protected mode (Windows) - 0 views
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Can't Insert a Citation and Source in Office Word 2007 - Microsoft Community - 0 views
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