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Syntax Copy cmdkey [{/add:<TargetName>|/generic:<TargetName>}] {/smartcard|/user:<UserName> [/pass:<Password>]} [/delete{:<TargetName>|/ras}] /list:<TargetName> Parameters   Parameters Description /add:<TargetName> Adds a user name and password to the list. Requires the parameter of <TargetName> which identifies the computer or domain name that this entry will be associated with. /generic:<TargetName> Adds generic credentials to the list. Requires the parameter of <TargetName> which identifies the computer or domain name that this entry will be associated with. /smartcard Retrieves the credential from a smart card. /user:<UserName> Specifies the user or account name to store with this entry. If UserName is not supplied, it will be requested. /pass:<Password> Specifies the password to store with this entry. If Password is not supplied, it will be requested. /delete{:<TargetName> | /ras} Deletes a user name and password from the list. If TargetName is specified, that entry will be deleted. If /ras is specified, the stored remote access entry will be deleted. /list:<TargetName> Displays the list of stored user names and credentials. If TargetName is not specified, all stored user names and credentials will be listed. /? Displays help at the command prompt.

o display a list of all user names and credentials that are stored, type: Copy cmdkey /list

To add a user name and password for user Mikedan to access computer Server01 with the password Kleo, type: Copy cmdkey /add:server01 /user:mikedan /pass:Kleo To add a user name and password for user Mikedan to access computer Server01 and prompt for the password whenever Server01 is accessed, type: Copy cmdkey /add:server01 /user:mikedan To delete the credential that remote access has stored, type: Copy cmdkey /delete /ras To delete the credential that is stored for Server01, type: Copy cmdkey /delete:Server01

n general, you'll want to find your copy of Normal.dot (or Normal.dotm) and make sure that it is only you that can make changes to it. Load the file directly in Word, and then make your configuration changes. Save the file again and then—for added protection—get out of Word and make the file read-only.

Of course, the problem may not be in your Normal.dot file at all. It could be that somehow the Registry key used for some of your Word settings has become corrupted. The only solution to this problem is to delete the key, restart Word, and then make your settings again. Follow these steps: Exit Word. Start your favorite Registry editor. Locate the following data key. (This data key, as shown below, is for Word 2003. If you are using Word 97, replace 11.0 with 8.0; for Word 2000 replace it with 9.0; for Word 2002 replace it with 10.0; and for Word 2007 replace it with 12.0.) HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data Rename the entire key to something else, or simply delete it. Close the Registry editor. Restart Word.