Facebook's Apps Went Down. The World Saw How Much It Runs on Them. - The New York Times - 0 views
www.nytimes.com/...own-ig-down-whatsapp-down.html
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n India, Latin America and Africa, its services are essentially the internet for many people — almost a public utility, usually cheaper than a phone call and depended upon for much of the communication and commerce of daily life.
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The unease about a single corporation mediating so much human activity motivates much of the scrutiny surrounding Facebook.
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In the global digital space, everyone could experience a shutdown,” Thierry Breton, the European commissioner drafting new tech regulations, said on Twitter. “Europeans deserve a better digital resilience via regulation, fair competition, stronger connectivity and cybersecurity.”
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In India, Brazil and other countries, WhatsApp has become so important to the functioning of society that regulators should treat it as a “utility,” said Parminder Jeet Singh, executive director at IT for Change, a technology-focused nonprofit in Bengaluru, India.
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Worldwide, 2.76 billion people on average used at least one Facebook product each day this June, according to the company’s statistics. WhatsApp is used to send more than 100 billion messages a day and has been downloaded nearly six billion times since 2014, when Facebook bought it, according to estimates from the data firm Sensor Tower.
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India accounted for about a quarter of those installations, while another quarter were in Latin America, according to Sensor Tower. Just 4 percent, or 238 million downloads, were in the United States.
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In Latin America, Facebook’s apps can be lifelines in rural places where cellphone service has yet to arrive but the internet is available, and in poor communities where people cannot afford mobile data but can find a free internet connection.
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Across Africa, Facebook’s apps are so popular that for many, they are the internet. WhatsApp, the continent’s most popular messaging app, is a one-stop shop to communicate with family, friends, colleagues, fellow worshipers and neighbors.
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The use of WhatsApp has grown so much that at one point it accounted for nearly half of all internet traffic in Zimbabwe. During the outage on Monday, the chief government spokesman in Tanzania used Twitter to urge the public to “remain calm.”
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In Mexico, many small-town newspapers cannot afford print editions, so they publish on Facebook instead. That has left local governments without a physical outlet to issue important announcements, so they, too, have taken to Facebook, said Adrián Pascoe, a political consultant.
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“The way businesses work, it’s been a crazy change in the last 20 years,” Mr. David said. “Then, we had no community online. Now we are hyper-connected, but we rely on a few tech companies for everything. When WhatsApp or Facebook are down, we all go down.”