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Javier E

Generative AI Is Already Changing White Collar Work As We Know It - WSJ - 0 views

www.wsj.com/...ar-work-as-we-know-it-58b53918

AI effects workplace opportunities

shared by Javier E on 30 Mar 23 - No Cached
  • As ChatGPT and other generative artificial intelligence programs infiltrate workplaces, white-collar jobs are transforming the fastest.
  • The biggest workplace challenge so far this year across industries is how to adapt to the rapidly evolving role of AI in office work, they say.
  • according to a new study by researchers at the University of Pennsylvania and OpenAI, most jobs will be changed in some form by generative pretrained transformers, or GPTs, which use machine learning based on internet data to generate any kind of text, from creative writing to code. 
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  • “AI is the next revolution and there is no going back,”
  • that transformation is already taking shape, and workers can find ways to use the ChatGPT and other new technology to free them from boring work.
  • “Every month there are hundreds more job postings mentioning generative AI,”
  • “The way things have been done in the past aren’t necessarily the way they need to be done today,” he said, adding that workers and employers should invest in retraining and upskilling where possible.
  • “There is an enormous demand for people who are tech-savvy and who will be the first adopters, who will be the first to figure out what opportunities these technologies open up,”
  • The jobs of the future will require a mind-set shift for employees, several executives said. Rather than viewing generative AI and other machine-learning software as a threat, workers should embrace new technology as a way to free them from less-rewarding work and augment their strengths.
  • “This is a huge opportunity to advance a lot of professions—allow people to do work that’s, frankly, more stimulating.”
  • For the hotel chain, that could look like using AI to determine which brand of wine a guest likes, and adjusting recommendations accordingly.
  • United Airlines Holdings Inc., aims to use AI to do transactions that shouldn’t require a human, such as placing someone in an aisle or window seat depending on their preference, or suggesting a different flight for someone trying to book a tight connection, said Kate Gebo, executive vice president of human resources and labor relations. That leaves employees free to have more complex interactions with customers
  • services intended to help customers solve emotional problems require solutions a machine can’t provide.
  • “AI is not sentient. It can’t be emotional. And that is the kind of accountability and reciprocity that is needed…for people to have the outcomes that we’re hoping to provide,”
  • “Certain business processes could be enhanced,” said Carmen Orr, Yelp’s chief people officer, adding that there are plenty of concerns, too. “We don’t want it for high human-touch things.”
Javier E

AI fears are reaching the top levels of finance and law - The Washington Post - 0 views

www.washingtonpost.com/...davos-ai-risk-finra

Aim threat finance law politics

shared by Javier E on 15 Jan 24 - No Cached
  • In a report released last week, the forum said that its survey of 1,500 policymakers and industry leaders found that fake news and propaganda written and boosted by AI chatbots is the biggest short-term risk to the global economy. Around half of the world’s population is participating in elections this year in countries including the United States, Mexico, Indonesia and Pakistan and disinformation researchers are concerned AI will make it easier for people to spread false information and increase societal conflict.
  • AI also may be no better than humans at spotting unlikely dangers or “tail risks,” said Allen. Before 2008, few people on Wall Street foresaw the end of the housing bubble. One reason was that since housing prices had never declined nationwide before, Wall Street’s models assumed such a uniform decline would never occur. Even the best AI systems are only as good as the data they are based on, Allen said.
  • As AI grows more complex and capable, some experts worry about “black box” automation that is unable to explain how it arrived at a decision, leaving humans uncertain about its soundness. Poorly designed or managed systems could undermine the trust between buyer and seller that is required for any financial transaction
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  • Other pundits and entrepreneurs say concerns about the tech are overblown and risk pushing regulators to block innovations that could help people and boost tech company profits.
  • Last year, politicians and policymakers around the world also grappled to make sense of how AI will fit into society. Congress held multiple hearings. President Biden issued an executive order saying AI was the “most consequential technology of our time.” The United Kingdom convened a global AI forum where Prime Minister Rishi Sunak warned that “humanity could lose control of AI completely.” The concerns include the risk that “generative” AI — which can create text, video, images and audio — can be used to create misinformation, displace jobs or even help people create dangerous bioweapons.
Javier E

How Asian Groceries Like H Mart and Patel Brothers Are Reshaping America - The New York... - 0 views

www.nytimes.com/...an-grocery-stores-america.html

groceries food asian industry

shared by Javier E on 18 Jun 24 - No Cached
  • The H Mart of today is a $2 billion company with 96 stores and a namesake book (the best-selling memoir “Crying in H Mart,” by the musician Michelle Zauner). Last month, the chain purchased an entire shopping center in San Francisco for $37 million. Patel Brothers has 52 locations in 20 states, with six more stores planned in the next two years. 99 Ranch opened four new branches just last year, bringing its reach to 62 stores in 11 states. Weee!, an online Asian food store, is valued at $4.1 billion.
  • Asian grocery stores are no longer niche businesses: They are a cultural phenomenon.
  • Asian American grocers still represent less than one percent of the total U.S. grocery business,
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  • ate which products the big-box chains stock.
  • But these stores exercise an outsize impact, she said, as they di
  • more than any restaurant, cookbook or online video, Asian grocers are driving this shift.
  • April 2023 to April 2024, sales of items in the “Asian/ethnic aisle” in U.S. grocery stores grew nearly four times more than overall sales
  • Miso, ghee, turmeric, soy sauce — their journeys to becoming widely available pantry staples all began with an Asian grocer.
  • H Mart is attracting the clientele of the big grocers, too. Thirty percent of its shoppers today are non Asian, Mr. Kwon said, and he’s made changes to continue drawing them
  • placing more emphasis on in-store tastings, explaining how ingredients are used and posting signs in both Korean and English. Similarly, at 99 Ranch, the announcements ring out in Mandarin and English, and Western music has been added to the store playlists.
  • Swetal Patel, a partner at Patel Brothers, said that as the chain has expanded its audience — he estimates that 20 to 25 percent of shoppers are now non South Asian
  • “I find it fascinating that there are things on the shelf that I have no idea what they are,” said Jill Connors, an economic development director for the city of Dubuque, Iowa, who started shopping at Hornbill Asian Market earlier this year because she and her husband became vegan and wanted high-quality tofu at a reasonable price.
  • The sheer variety of foods to explore “brings more joy to the shopping and cooking process,”
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