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t is harder to understand how our political system became so broken, and so distant from the concerns of everyday Americans. But if we want a better future, we must not only assess the character of the people in our political system, but also the rules under which they operate.

Alaska and Massachusetts

Voters there will be deciding whether they want to conduct their future elections under new ranked-choice voting rules. Though this might seem like a wonky change in process, it is actually a profound step toward a more positive, problem-solving style of politics.

Ranked-choice voting -- which already exists for state primary, congressional and presidential elections in Maine and a number of large cities in local elections -- is a small tweak to existing voting rules. Under current plurality voting, your ballot offers a list of candidates, but you can only choose one. Most people choose a Democrat or a Republican, because these are the only two parties most people believe have a shot of winning, and so anything else is just a wasted vote, or worse, a spoiler vote that winds up helping the candidate you absolutely don't want.

Any vote cast as a message of protest -- such as one for a third party candidate -- comes at a very high cost. And yet, more and more Americans are dissatisfied with and feel unrepresented by the two major parties.

Ranked-choice voting offers a way out and a way forward. Under ranked-choice voting, you rank the candidates in order of preference.

If no candidate gets a majority of first choice votes, the election becomes a runoff, with candidates eliminated from the bottom up.As candidates are eliminated, no vote is wasted. It is simply transferred to the voters' next choice until one candidate gets an actual majority of all the votes cast. Requiring candidates to win with a majority of the votes rather than a plurality is hardly a radical idea!

Consider a progressive Democratic voter in 2020 who is less than enthusiastic about Joe Biden, but despises Donald Trump. This voter will almost certainly support Joe Biden. But under ranked-choice voting she could also choose a more progressive candidate as her first choice pick, and if that candidate is eliminated, her vote could transfer to her second-choice pick, Joe Biden. She can express her genuine preference, without wasting her vote.

Though Biden faces no meaningful third party challengers in 2020, Hillary Clinton's 2016 campaign faced a challenge from Green Party candidate Jill Stein, and Al Gore's 2000 campaign faced a challenge from Ralph Nader.

And yet, those third-party candidacies also represented something important -- a way for Americans dissatisfied with the two major parties to offer new ideas and different visions.

Under ranked-choice voting, more of these new ideas would enter the political conversation. Third parties and independents would no longer be spoilers. Voters could better express their preferences, and send a clearer message. Political leaders would be forced to take note.

Politicians would also be driven to campaign differently, too. Under our current plurality rules, campaigns often play the "lesser of two evils" game, filling the airwaves with negative campaigning that casts the opposing candidate and party as dangerous, extreme and radical, encouraging voters to fear and loathe the other party.

This negative campaigning only works when there is no threat of a third party vote. But there is no phrase "lesser of three evils." Under ranked-choice voting, the incentives push candidates to build broader coalitions. A "base first" strategy only works with plurality voting.

If Massachusetts and Alaska both adopt ranked-choice voting, expect more states to give a closer look to upgrading their voting systems, too.

And they should. Ranked-choice voting is simply a better way to vote. It gives everyone more choice and more voice. And it encourages candidates to build coalitions and broaden their appeal, instead of pushing division and hatred. If we are going to come together as a nation after this election, we need a voting system that encourages compromise. We need ranked-choice voting.

But he suggested that a statewide mask mandate would not help halt the surge, adding that it is nearly impossible to participate in the Arizona economy without wearing a mask due to various local restrictions.

She said cases were increasing in many states with mandates, adding that communities were free to establish local regulations. 

The U.S. has reported more than 11.5 million cases and more than 250,000 deaths, according to Johns Hopkins University data. The global totals: 56.4 million cases and 1.35 million deaths.

As state officials and lawmakers urged the shutdown of a Tyson Foods pork processing plant in Iowa, managers at the plant reportedly placed bets on how many would end up getting sick.

As COVID-19 cases pile up at a staggering rate, Republicans and Democrats remain in stark disagreement over the threat of the virus and the steps necessary to mitigate its spread.

That has surprised political scientists and public health experts who thought that, if the pandemic worsened, the partisan gap would begin to close

European officials announced a modest gain in the continent's battle against the virus.

Still, an average of 4500 lives are lost to COVID-19 in Europe every day, Kluge said.

He described further lockdowns as a last resort and said that if mask use reached 95%, lockdowns would not be needed.

Almost 100,000 long-term care U.S. residents have died in the coronavirus pandemic, and advocates for the elderly say tens of thousands more are succumbing to neglect by overwhelmed staffs and slow declines from isolation imposed as protection from COVID.

The U.S. has become the first country to have 250,000 people die from COVID-19, nearly 19% of the global total of 1.35 million fatalities.

That means we can begin inoculating health care and other essential workers even before we’re done with the Thanksgiving leftovers,

The vaccine being developed Oxford researchers and U.K.-based AstraZeneca appears to trigger a "robust immune response" in healthy adults, including those aged 56 and older, the university said in a release.

Although the COVID-19 outbreak is looking worse than ever, news from vaccine makers is fueling optimism

The death toll the virus has inflicted among Americans is more than twice as large as the number of U.S. service members who died in World War I.

Colleges are scrambling to prevent a massive spread, with some urging or requiring students to quarantine or receive a negative coronavirus test before traveling home. Without those precautions, college leaders say, students should consider abstaining from their holiday plans and instead opt for a celebration closer to campus.

Boston University's recommendation is that students either stay in Boston for the holiday or go home and not come back. Kenneth Elmore, dean of students, says the school is urging students to think of the greater good. 

As Arizona's COVID-19 trends spike, the state is giving hospitals $25 million to bolster staffing, but Gov. Doug Ducey said Wednesday that he won't impose a statewide mask mandate.

Ducey suggested that a statewide mask mandate would not effectively curb the spread of the virus, and emphasized that about 90% of the state is under a local mask mandate. He also said it is nearly impossible to participate in the Arizona economy without wearing a mask.

More than 90,000 students in the state's largest school district will return to virtual learning starting Nov. 30 through the end of the semester.

The district reported about 13 cases per week when it first opened early childhood education centers. Cases have now surpassed 300 per week.

There are some reasons for this. The U.S. Centers for Disease Control and Prevention, acknowledging the nation's pandemic-related rodent problem, points out restaurants have reduced service, which means fewer food scraps are ending up in the dumpsters on which rats and mice often feed.

Dr. Anthony Fauci is urging Americans to "think twice" about traveling and having indoor gatherings for the holidays.

"As we get into the colder weather, we should really think twice about these kind of dinner parties where you're not sure of whether the people that are in your bubble (are safe)," he said. "Then you're going to start seeing these unanticipated infections related to innocent home gatherings, particularly as we head into the holiday season."

Infection numbers in Massachusetts are eight times what they were on Labor Day and hospitalizations have quadrupled.

In Illinois, the virus is now the third leading cause of death behind heart disease and cancer.

More than 250,000 Americans have so far died of the virus -- a higher death toll than any other country -- and a forecast by the US Centers for Disease Control and Prevention projects that number could rise up to 298,000 by December 12.

"It's all about absolute adherence to wearing a mask, avoiding crowds, and yes, we can keep the economy open but we're going to have to diminish indoor places like indoor dining and restaurants."

Only one US state, Hawaii, is showing a decrease in new cases greater than 10% compared to the previous week. Five others -- Idaho, North Dakota, Iowa, Illinois and Arkansas -- are holding steady, while the remaining 44 states are showing increases in new cases greater than at least 10% compared to the week prior.

the 7-day average of new cases is at its highest ever: 161,165 cases a day. That's up 27% compared to last week.

"Virtual gatherings remain the safest way to bring friends and family together from distant points. Outdoor settings can reduce the risks of gatherings with people outside of your household," the group said, also highlighting the importance of face coverings.

New Jersey Gov. Phil Murphy told CNN he wanted people to stay with their immediate family on Thanksgiving and to keep gatherings small -- "not just for next Thursday ... but for the next couple of months."

"This is not a normal year, it's not a normal Thanksgiving, Hanukkah, Christmas, New Year's. Folks have got to stay small, stay within the bubble of their own loved ones, and if we do that, that will be a down payment on a back-to-normal holiday season next year."

There were 79,410 hospitalizations reported on Wednesday, a record high for the United States, according to the Covid Tracking Project. The country is now averaging 72,120 hospitalizations over the last 7 days -- a 19.76% increase compared to last week.

"As a health care provider we are on 250 days of having a Covid patient in our ICU right now,"

"So every day, you walk into work, someone is super sick, someone is potentially dying that day."

"On a normal day, I don't have people dying every day," she said, adding that first week she had three people die in one day -- two of them, from Covid-19.

Students in the country's largest school district are transitioning to remote learning on Thursday following the closure of New York City schools. The decision came after the city's test infection rate reached 3%, a threshold Mayor Bill de Blasio said would trigger such a closure.

Kentucky Gov. Andy Beshear also announced new measures that will go into effect Friday, including limiting social gatherings to a maximum of two people from no more than two households, and prohibiting indoor service for restaurants and bars. And starting Monday, schools should begin remote learning, the governor said.

In Minnesota, the governor said the state is at a "breaking point" and announced a four-week dial back that will "help prevent more families from losing a loved one and ensure our hospitals can treat those who fall ill."

"As hospitals near the crisis of turning away new patients, continuing as things are is simply not sustainable," Gov. Tim Walz said.

A final analysis of the Phase 3 trial of Pfizer's Covid-19 vaccine shows it was 95% effective in preventing infections, even in older adults and caused no serious safety concerns, the company said Wednesday. It said it will seek a US Food and Drug Administration emergency use authorization "within days."

The Pfizer analysis came just days after a separate vaccine maker, Moderna, released early data showing its vaccine was about 95% effective.

Distribution is expected to begin within 24 hours after a vaccine receives the green light, according to Gen. Gustave Perna, who is helping oversee Operation Warp Speed.

"We'll be more ready next week, and if the vaccine is available, we have to go with what we have. We may not be perfect, but every day we're more prepared than we were the day before," he added.

People’s decreasing willingness to respond to polls

Some types of voters seem less willing to respond to polls than others, perhaps because they are less trusting of institutions, and these voters seem to lean Republican.

A much-hyped theory that Trump supporters lie to pollsters appears to be wrong or insignificant. Polls did not underestimate his support more in liberal areas, where supporting Mr. Trump can be less socially acceptable, than in conservative areas.

Although Literary Digest’s sample of 2.4 million respondents was enormous, it was not representative. The magazine’s circulation skewed toward affluent Americans, who were more hostile to Roosevelt and the New Deal than most voters. A less prominent pollster that year, George Gallup, had surveyed many fewer people — about 50,000 — but he had been careful to ensure they matched the country’s demographic mix. Mr. Gallup correctly predicted a Roosevelt win.

In 1948, the pollsters’ luck ran out. They continued to overestimate the Republican vote share, reporting throughout the campaign that President Harry Truman trailed his Republican opponent, Thomas Dewey. This time, the election was close enough that the polls pointed to the wrong winner, contributing to perhaps the most famous error in modern journalism, The Chicago Tribune’s banner headline “Dewey Defeats Truman.”

Nearly every poll showed Hillary Clinton to be leading Mr. Trump in Michigan, Pennsylvania and Wisconsin. The leads were big enough that her campaign paid relatively little attention to those states. But she lost all three narrowly, giving Mr. Trump a stunning victory.

One factor was largely unsolvable: Late-deciding voters, accurately identified as undecided in polls, broke strongly for Mr. Trump.

Buttigieg's name has also been tossed around for two other Cabinet posts: secretary of transportation and secretary of commerce, positions that would likely put the former mayor in the center of an expected push for a sweeping infrastructure reform bill.

And then there is the talk about a high-profile ambassadorship, a position that would help the aspiring politician gain foreign policy experience but take him away from elected politics for as long as he served as an ambassador.

"They want to find a place for him," said a source familiar with the transition's deliberations. "It is a puzzle, and they are trying to figure out where he fits into that."

Buttigieg mounted an unexpectedly resilient presidential primary campaign in 2019 and 2020, narrowly winning the Iowa caucuses after starting as a relative unknown in the state and becoming the first gay presidential candidate in American history to win primary delegates from a major party. He ended his campaign shortly before Super Tuesday in March and endorsed Biden as much of the party coalesced around the would-be President-elect.

It took very little time after he officially ended his presidential campaign, however, for speculation about his future to ramp up. As Buttigieg headlined events for Biden during the general election -- including a number of fundraisers -- many in Democratic circles saw the legwork as a clear indication that Buttigieg wanted an administrative post in a would-be Biden administration.

And much like his historic presidential campaign, if Buttigieg were selected for a Cabinet post and confirmed, he would be the first gay person to serve as a Cabinet secretary that was confirmed by the Senate.

Buttigieg is also thinking about his future career and those same people say he is eager for a job where he can have an impact on some of the same issues he talked about during his presidential campaign.

This convergence of fossil-fuel dependence, cultural conservatism, and isolation from the most dynamic modern industries captures how comprehensively the two parties are divided by their exposure to, and attitudes about, the changes reshaping America.

The irony is that the energy transition may represent the best chance for the states most reliant on fossil fuels to benefit from the new sources of economic growth.

Last year Walter co-wrote a detailed study on how a shift away from fossil fuels would affect the states. Replacing fossil fuels with lower-carbon energy sources, she said, will create “a tremendous amount of jobs in Republican states.”

The 19 states that top the EIA’s latest rankings—for the most carbon emitted per dollar of economic output in 2018—present a singular profile. They begin with Wyoming, West Virginia, Louisiana, North Dakota, and Alaska at the top of the list and then extend across the South (including Mississippi, Alabama, Arkansas, and Texas), the heartland (including Indiana, Iowa, Kentucky, Missouri, Ohio, Oklahoma, Kansas, and Nebraska), and the Mountain West (Montana, New Mexico)

The political leadership in these states has opposed most efforts to accelerate the transition away from fossil fuels to clean energy sources. Fourteen of these states, for instance, have joined in a lawsuit (led by West Virginia) now before the Supreme Court that could undercut the Environmental Protection Agency’s ability to regulate carbon emissions.

The Republican senators from these states have also uniformly opposed proposals to limit carbon emissions, such as a clean-electricity standard to phase out carbon-emitting electricity.

That resistance underscores the extent to which the energy transition has been woven into the larger struggle over the country’s direction between what I’ve called the Democrats’ “coalition of transformation” and the competing Republican “coalition of restoration.”

all Senate Republicans are opposing the Build Back Better Act’s more sweeping incentives, which energy analysts agree could enormously accelerate the development of those sources.

Almost all of the states fighting the energy transition are expressing equally intense resistance to social change. In effect, they are fighting the future on both fronts.

The core problem for these states, Muro notes, is that most of them tend to lack the well-educated workers who are, in essence, the crucial raw material for not only internet, computing, and communications firms but also advanced manufacturing.

the torrent of culturally conservative legislation across the fossil-fuel-reliant states (and GOP-controlled states more broadly) adds another barrier to tech companies pursuing significant expansions in them. “They want to decentralize somewhat, but they are very concerned about how this plays with the people they are trying to hire,” Muro says. Companies, he adds, “need to make sure the talent is not put off” by these restrictive social policies.

Devashree Saha, a senior associate at the World Resources Institute, told me most economic models project that, overall, the transition from a fossil-fuel to a clean-energy economy will create more jobs than it destroys in energy-related sectors.

The bipartisan infrastructure bill that Biden signed last year included several provisions designed to channel jobs in the clean-energy economy toward places that would be hurt by diminished reliance on fossil fuels, such as coal communities. The now-stalled Build Back Better plan contains further incentives to steer that investment, though those haven’t been sufficient to overcome the opposition from Republicans representing the fossil-fuel states, or Manchin.

The most important exception to this pattern is that many congressional Republicans have backed tax credits to encourage deployment of wind and solar power.

The loud demands for more domestic oil and gas drilling since Russia invaded Ukraine, and the fierce opposition to any regulation of carbon emissions, show how a low-carbon future has become just another count in the indictment Republicans use to convince their voters that Democrats want to uproot America from its deepest traditions and transform it into something unrecognizable

The measure expands job training and other efforts aimed at reducing recidivism, expands early-release programs and modifies sentencing laws.

The law gave the Justice Department and the Bureau of Prisons leeway in interpreting some aspects of its implementation, including whether credits for good behavior and job training accrued before the law was passed could be used to apply for early release.

Critics argued that the proposed rule did not accurately reflect the intent of the lawmakers who had drafted the bill, and that it kept thousands of people behind bars who should be immediately released.

Last May, Senators Richard J. Durbin, Democrat of Illinois and the chairman of the Senate Judiciary Committee, and Charles E. Grassley of Iowa, the panel’s top Republican, pressed the Justice Department and the Bureau of Prisons to revise the proposed rule.

They said that it included limitations that were not part of the act, and penalties that were unduly harsh.

In the guidelines announced Thursday, the Justice Department said inmates could apply credits that had been earned as far back as Dec. 21, 2018, when the First Step Act was enacted, subject to the Bureau of Prisons determining eligibility.

Justice Action Network, a bipartisan criminal justice reform group, said that the new guidelines could result in the release of as many people as were freed immediately after passage of First Step Act, which was more than 3,100. The home confinement decision had already affected about 2,800 inmates. There are 157,596 federal inmates, according to the Bureau of Prisons.

ucing snowfall in the northern Plains and the Upper Midwest, with heavy snow in parts of Minnesota and Iowa coming down at rates of one to two inches per hour

In a weekend forecast, NBC’s "TODAY" weather anchor Al Roker said the storm system could bring 6 to 12 inches of snow stretching from the Dakotas down to Missouri.

Snow is also expected to develop over parts of the central and southern Appalachians, with pockets of rain and freezing rain potentially developing over the Carolinas and the southern Appalachians overnight Saturday into Sunday morning.

Roker said the system was expected to move south before making its way up the Eastern coast into Sunday and Monday, bringing heavy wind and rain if it continues along its expected track. On Sunday, a wintry mix is expected to hit parts of the Southeast, including Atlanta, as a significant ice storm unfolds across the Carolinas.

A high vaccination rate was especially important in Florida, which trails only Maine in the share of residents 65 and older. By the end of July, Florida had vaccinated about 60 percent of adults, just shy of the national average

Had it reached a vaccination rate of 74 percent — the average for five New England states at the time — it could have prevented more than 16,000 deaths and more than 61,000 hospitalizations that summer, according to a study published in the medical journal The Lancet.

in Florida, unlike the nation as a whole — and states like New York and California that Mr. DeSantis likes to single out — most people who died from Covid died after vaccines became available to all adults, not before.

Mr. DeSantis and his aides have said that his opposition was to mandates, not to the vaccinations themselves. They say the governor only questioned the efficacy of the shots once it became evident that they did not necessarily prevent infection — which prompted him to criticize experts and the federal government.

The governor had early success in following his instincts. In 2020, the state supplied its nearly 4,000 long-term care homes with Covid tests and isolated Covid patients, avoiding New York’s mistake of releasing Covid patients from hospitals to nursing homes where they infected others. Florida’s death rate in the pandemic’s first year, adjusted for age, was lower than all but 10 other states’.

Florida was also one of only four states to require schools to hold in-person classes in the fall of 2020, a move that Mr. DeSantis has said defied the nation’s public health experts

In fact, Dr. Anthony S. Fauci, a federal infectious disease expert on former President Donald J. Trump’s task force, said repeatedly that summer and fall that schools could open safely with the right precautions. Nonetheless, facing strong opposition from teachers’ unions, nearly three-fourths of the nation’s 100 largest school districts offered only remote learning that fall.

At the same time, though, the governor was embracing more extreme views, including those of Dr. Scott W. Atla

Both he and Dr. Bhattacharya argued that people who were not at risk of severe consequences should not face Covid restrictions. If they were infected, they would develop natural immunity, which would eventually build up in the population and cause the virus to fade away, they said.

Many public health experts were alarmed by this strategy, which was articulated in a document known as the Great Barrington Declaration. They said it would be impossible to ring-fence the vulnerable, or even to clearly communicate to the public who they were. Besides older Americans, as many as 41 million younger adults were considered to be at high risk of severe disease if infected because of underlying medical conditions like obesity.

Dr. Atlas, however, argued that the virus was not dangerous to an overwhelming majority of Americans. Both he and Dr. Bhattacharya said the Covid death rate for everyone under 70 was very low. Dr. Atlas claimed that children had “virtually zero” risk of death.

As of this summer, more than 345,000 Americans under 70 have died of the virus, and more than 3.5 million have been hospitalized

The disease has killed nearly 2,300 children and adolescents, and nearly 200,000 have been hospitalized.

Mr. DeSantis gave him a platform at a series of public events in Florida at the end of the summer of 2020. He would go on to echo Dr. Atlas’s views, sometimes in modified form, throughout the pandemic.

Mr. DeSantis subsequently promoted the shots in 27 counties. Florida offered the vaccine to everyone 65 and older, an eligibility system simpler than an early one recommended by the Centers for Disease Control and Prevention, and adopted by many states, that prioritized essential workers and those over 75.

But his enthusiasm for shots waned fast, tracking the growing hostility toward them among the party’s conservative activists. In late February, when Mr. DeSantis hosted a gathering of such activists for the Conservative Political Action Conference in Orlando, he boasted that Florida was an “oasis of freedom” in a nation led by misguided health authorities.

By the time all adults became eligible for the vaccines in April of that year, Mr. DeSantis was rarely promoting them.

“Some are choosing not to take it, which is fine,” he said in March, at a 100-minute public event on Covid in which he did not once urge people to get vaccinated. In dozens of appearances on Fox News in the first half of 2021, he was carefully neutral about shots, except for those over 65.

“Younger people are just simply at very little risk for this,”

A few months later, he told Fox News that he had concluded early on that Covid “was something that was risky for elderly people,” but that it posed minimal risks for people “who were in reasonably good health, who were, say, under 50.”

The data-driven governor also turned away from Covid case data.

In May 2021, Florida closed its 27 state-run testing centers. The next month, on orders from the governor’s office, the Health Department halted daily reports on infections and deaths, switching to weekly reports that drew less attention.

Both polls and political events showed that Republicans were not as excited as Democrats about the shots. At an Alabama political rally that August, Mr. Trump recommended the vaccine — and was booed. When a reporter asked Mr. DeSantis later that year if he had gotten a booster shot, he responded that he had gotten “the normal shot.”

After the highly contagious Delta variant began spreading in Florida that summer, Mr. DeSantis insisted that his approach had worked. Younger adults were driving the surge but “they’re not getting really sick from it or anything,” he said, adding: “They will develop immunity as a result of those infections.”

But they were getting sick. And vaccinations, which Mr. DeSantis suddenly began recommending again in late July, took weeks to confer protection

With hospitalizations rising, he began a campaign to offer monoclonal antibody treatments — a triage response to the pandemic’s frightening resurgence.

The drug cost vastly more than shots and required more medical staff to administer. Within about six weeks, the state had administered more than 90,000 treatments and probably kept 5,000 people out of the hospital, Dr. Rivkees said.

Mr. DeSantis accused the media in early August of “lying” about Covid patients’ flooding hospitals. Two weeks later, Mary C. Mayhew, head of the Florida Hospital Association, said: “There can be no question that many Florida hospitals are stretched to their absolute limits.”

“Our patients are younger and sicker,” Mr. Smith wrote. Of 17 patients on ventilators in intensive care on Aug. 13, 2021, more than half were younger than 55. Only one was vaccinated.

“People say that the decision about vaccination is a personal one and it doesn’t affect anyone else,” Mr. Smith wrote. “Tell that to the kids who lost their mom.”

When shots became available last year for children under 5, Florida did not preorder them because, Mr. DeSantis said, he did not consider them “appropriate.” Florida’s vaccination rates are well below the national average for children under 5. The state also trails in booster shots.

After Dr. Ladapo issued misleading claims about the risks of Covid shots for young men, the heads of the C.D.C. and the Food and Drug Administration sent a scathing four-page rebuttal. Such misinformation “puts people at risk of death or serious illness,” they said.

While the pandemic waned, leaving more than 80,000 Floridians and 1.13 million Americans dead, the governor continued to push policies that kept him at the vanguard of the anti-vaccine and anti-mandate conversation. A new state law, signed by Mr. DeSantis in May, bans government agencies, businesses and schools from requiring Covid testing, vaccination or mask wearing.

“Everything involving Covid — I think there needs to be major, major accountability,” he said in Iowa this month. “Because if there’s not, if you don’t have a reckoning, they are going to do it again.”

“Every traditional postproduction ad attacking President Trump either backfired or produced no impact on his ballot support and favorability,” Mr. McIntosh adds. “This includes ads that primarily feature video of him saying liberal or stupid comments from his own mouth.”

Examples of “failed” ads cited in the memo included attacks on Mr. Trump’s “handling of the pandemic, promotion of vaccines, praise of Dr. Fauci, insane government spending, failure to build the wall, recent attacks on pro-life legislation, refusal to fight woke issues, openness to gun control, and many others.”

“Broadly acceptable messages against President Trump with Republican primary voters that do not produce a meaningful backlash include sharing concerns about his ability to beat President Biden, expressions of Trump fatigue due to the distractions he creates and the polarization of the country, as well as his pattern of attacking conservative leaders for self-interested reasons,”

“It is essential to disarm the viewer at the opening of the ad by establishing that the person being interviewed on camera is a Republican who previously supported President Trump,” he adds, “otherwise, the viewer will automatically put their guard up, assuming the messenger is just another Trump-hater whose opinion should be summarily dismissed.”

Win It Back did not bother running ads focused on Mr. Trump as an instigator of political violence or as a threat to democracy. The group tested in a focus group and online panel an ad called “Risk,” narrated by former Representative Liz Cheney, that focused on Mr. Trump’s actions on Jan. 6, 2021. But the group found that the Cheney ad helped Mr. Trump with the Republican voters, according to Mr. McIntosh.

During that same period, 29 states had, on average, at least one federally declared disaster a year somewhere within their borders. Five states have experienced at least 20 disasters since 2011.

The numbers exclude disaster declarations related to the coronavirus pandemic.

“Climate change is here,”

“Every single taxpayer is paying for climate change.”

By focusing on federally declared disasters, the report is able to equalize those differences, offering something close to a true accounting of which places are most exposed to climate shocks they cannot cope with on their own.

At the top of that list are five counties that have each experienced, on average, more than a disaster a year since 2011. Those counties are concentrated in two areas: Southern Louisiana (where counties are called parishes) and eastern Kentucky.

“Heat has the highest mortality of all climate impacts, but their disaster declarations were so low,” Ms. Chester said. The reason: Federal disaster declarations focus on property damage more than direct human consequences like illness, injury or death.

Since 2011, California has received 25 federal disaster declarations, including for wildfires in 2017 and 2018 that resulted in $2.5 billion in federal money to rebuild public infrastructure. Mississippi and Oklahoma have each suffered 22 disasters. Iowa has had 21, mostly for severe storms and flooding

Not every type of disaster is associated with climate change. For example, it’s unclear whether there is a link between rising temperatures and earthquakes. But scientists have become increasingly convinced that a warming world is contributing to worsening floods, hurricanes, wildfires and other extreme weather events.

The data also shows the areas least exposed to unmanageable climate shocks, at least so far. States in the Midwest, including Illinois, Indiana, Ohio and Michigan, are among those with the smallest number of federal disaster declarations, with an average of roughly one disaster every two years.

At the bottom of the list is Nevada, which has had just three federal disaster declarations since 2011. Next door, Arizona has had just six. Yet, Nevada and Arizona ranked highest for heat-related deaths from 2018 to 2021, according to the report

Louisiana outpaces the rest of the United States in another regard. Over the past decade, the state has received more federal disaster money per capita — $1,736 for each resident — than anywhere else in the nation, the report found. Only New York State comes close, at $1,348.

“By better understanding risk,” she said, “we can more effectively take action together to accelerate resilience and adaptation in our nation’s most at-risk and disadvantaged communities.”

To pay for that new spending, Rebuild by Design proposes, states should impose a 2 percent surcharge on insurance premiums.

Using an insurance surtax to pay for disasters is a strategy that is already in use, in a sense. As the report notes, Florida levies surcharges on private insurance policies to make up for shortfalls in its state-run insurance program — something that’s likely to happen in the aftermath of Hurricane Ian.

Rebuild by Design suggests reversing the chronology. Rather than taxing insurance payments to pay for disaster recovery, a state would come up with additional funds before a storm, then use that money to better prepare communities before a disaster strikes, perhaps making it unnecessary for the federal government to declare a disaster at all.

“Security and privacy have long been top companywide priorities at Twitter,” said Twitter spokeswoman Rebecca Hahn. She said that Zatko’s allegations appeared to be “riddled with inaccuracies” and that Zatko “now appears to be opportunistically seeking to inflict harm on Twitter, its customers, and its shareholders.” Hahn said that Twitter fired Zatko after 15 months “for poor performance and leadership.” Attorneys for Zatko confirmed he was fired but denied it was for performance or leadership.

the whistleblower document alleges the company prioritized user growth over reducing spam, though unwanted content made the user experience worse. Executives stood to win individual bonuses of as much as $10 million tied to increases in daily users, the complaint asserts, and nothing explicitly for cutting spam.

Chief executive Parag Agrawal was “lying” when he tweeted in May that the company was “strongly incentivized to detect and remove as much spam as we possibly can,” the complaint alleges.

Zatko described his decision to go public as an extension of his previous work exposing flaws in specific pieces of software and broader systemic failings in cybersecurity. He was hired at Twitter by former CEO Jack Dorsey in late 2020 after a major hack of the company’s systems.

“I felt ethically bound. This is not a light step to take,” said Zatko, who was fired by Agrawal in January. He declined to discuss what happened at Twitter, except to stand by the formal complaint. Under SEC whistleblower rules, he is entitled to legal protection against retaliation, as well as potential monetary rewards.

A person familiar with Zatko’s tenure said the company investigated Zatko’s security claims during his time there and concluded they were sensationalistic and without merit. Four people familiar with Twitter’s efforts to fight spam said the company deploys extensive manual and automated tools to both measure the extent of spam across the service and reduce it.

In 1998, Zatko had testified to Congress that the internet was so fragile that he and others could take it down with a half-hour of concentrated effort. He later served as the head of cyber grants at the Defense Advanced Research Projects Agency, the Pentagon innovation unit that had backed the internet’s invention.

Overall, Zatko wrote in a February analysis for the company attached as an exhibit to the SEC complaint, “Twitter is grossly negligent in several areas of information security. If these problems are not corrected, regulators, media and users of the platform will be shocked when they inevitably learn about Twitter’s severe lack of security basics.”

Zatko’s complaint says strong security should have been much more important to Twitter, which holds vast amounts of sensitive personal data about users. Twitter has the email addresses and phone numbers of many public figures, as well as dissidents who communicate over the service at great personal risk.

This month, an ex-Twitter employee was convicted of using his position at the company to spy on Saudi dissidents and government critics, passing their information to a close aide of Crown Prince Mohammed bin Salman in exchange for cash and gifts.

Zatko’s complaint says he believed the Indian government had forced Twitter to put one of its agents on the payroll, with access to user data at a time of intense protests in the country. The complaint said supporting information for that claim has gone to the National Security Division of the Justice Department and the Senate Select Committee on Intelligence. Another person familiar with the matter agreed that the employee was probably an agent.

“Take a tech platform that collects massive amounts of user data, combine it with what appears to be an incredibly weak security infrastructure and infuse it with foreign state actors with an agenda, and you’ve got a recipe for disaster,” Charles E. Grassley (R-Iowa), the top Republican on the Senate Judiciary Committee,

Many government leaders and other trusted voices use Twitter to spread important messages quickly, so a hijacked account could drive panic or violence. In 2013, a captured Associated Press handle falsely tweeted about explosions at the White House, sending the Dow Jones industrial average briefly plunging more than 140 points.

After a teenager managed to hijack the verified accounts of Obama, then-candidate Joe Biden, Musk and others in 2020, Twitter’s chief executive at the time, Jack Dorsey, asked Zatko to join him, saying that he could help the world by fixing Twitter’s security and improving the public conversation, Zatko asserts in the complaint.

The complaint — filed last month with the Securities and Exchange Commission and the Department of Justice, as well as the FTC — says thousands of employees still had wide-ranging and poorly tracked internal access to core company software, a situation that for years had led to embarrassing hacks, including the commandeering of accounts held by such high-profile users as Elon Musk and former presidents Barack Obama and Donald Trump.

But at Twitter Zatko encountered problems more widespread than he realized and leadership that didn’t act on his concerns, according to the complaint.

Twitter’s difficulties with weak security stretches back more than a decade before Zatko’s arrival at the company in November 2020. In a pair of 2009 incidents, hackers gained administrative control of the social network, allowing them to reset passwords and access user data. In the first, beginning around January of that year, hackers sent tweets from the accounts of high-profile users, including Fox News and Obama.

Several months later, a hacker was able to guess an employee’s administrative password after gaining access to similar passwords in their personal email account. That hacker was able to reset at least one user’s password and obtain private information about any Twitter user.

Twitter continued to suffer high-profile hacks and security violations, including in 2017, when a contract worker briefly took over Trump’s account, and in the 2020 hack, in which a Florida teen tricked Twitter employees and won access to verified accounts. Twitter then said it put additional safeguards in place.

This year, the Justice Department accused Twitter of asking users for their phone numbers in the name of increased security, then using the numbers for marketing. Twitter agreed to pay a $150 million fine for allegedly breaking the 2011 order, which barred the company from making misrepresentations about the security of personal data.

After Zatko joined the company, he found it had made little progress since the 2011 settlement, the complaint says. The complaint alleges that he was able to reduce the backlog of safety cases, including harassment and threats, from 1 million to 200,000, add staff and push to measure results.

But Zatko saw major gaps in what the company was doing to satisfy its obligations to the FTC, according to the complaint. In Zatko’s interpretation, according to the complaint, the 2011 order required Twitter to implement a Software Development Life Cycle program, a standard process for making sure new code is free of dangerous bugs. The complaint alleges that other employees had been telling the board and the FTC that they were making progress in rolling out that program to Twitter’s systems. But Zatko alleges that he discovered that it had been sent to only a tenth of the company’s projects, and even then treated as optional.

“If all of that is true, I don’t think there’s any doubt that there are order violations,” Vladeck, who is now a Georgetown Law professor, said in an interview. “It is possible that the kinds of problems that Twitter faced eleven years ago are still running through the company.”

“Agrawal’s Tweets and Twitter’s previous blog posts misleadingly imply that Twitter employs proactive, sophisticated systems to measure and block spam bots,” the complaint says. “The reality: mostly outdated, unmonitored, simple scripts plus overworked, inefficient, understaffed, and reactive human teams.”

One current and one former employee recalled that incident, when failures at two Twitter data centers drove concerns that the service could have collapsed for an extended period. “I wondered if the company would exist in a few days,” one of them said.

The current and former employees also agreed with the complaint’s assertion that past reports to various privacy regulators were “misleading at best.”

For example, they said the company implied that it had destroyed all data on users who asked, but the material had spread so widely inside Twitter’s networks, it was impossible to know for sure

As the head of security, Zatko says he also was in charge of a division that investigated users’ complaints about accounts, which meant that he oversaw the removal of some bots, according to the complaint. Spam bots — computer programs that tweet automatically — have long vexed Twitter. Unlike its social media counterparts, Twitter allows users to program bots to be used on its service: For example, the Twitter account @big_ben_clock is programmed to tweet “Bong Bong Bong” every hour in time with Big Ben in London. Twitter also allows people to create accounts without using their real identities, making it harder for the company to distinguish between authentic, duplicate and automated accounts.

In the complaint, Zatko alleges he could not get a straight answer when he sought what he viewed as an important data point: the prevalence of spam and bots across all of Twitter, not just among monetizable users.

Zatko cites a “sensitive source” who said Twitter was afraid to determine that number because it “would harm the image and valuation of the company.” He says the company’s tools for detecting spam are far less robust than implied in various statements.

The complaint also alleges that Zatko warned the board early in his tenure that overlapping outages in the company’s data centers could leave it unable to correctly restart its servers. That could have left the service down for months, or even have caused all of its data to be lost. That came close to happening in 2021, when an “impending catastrophic” crisis threatened the platform’s survival before engineers were able to save the day, the complaint says, without providing further details.

The four people familiar with Twitter’s spam and bot efforts said the engineering and integrity teams run software that samples thousands of tweets per day, and 100 accounts are sampled manually.

Some employees charged with executing the fight agreed that they had been short of staff. One said top executives showed “apathy” toward the issue.

Zatko’s complaint likewise depicts leadership dysfunction, starting with the CEO. Dorsey was largely absent during the pandemic, which made it hard for Zatko to get rulings on who should be in charge of what in areas of overlap and easier for rival executives to avoid collaborating, three current and former employees said.

For example, Zatko would encounter disinformation as part of his mandate to handle complaints, according to the complaint. To that end, he commissioned an outside report that found one of the disinformation teams had unfilled positions, yawning language deficiencies, and a lack of technical tools or the engineers to craft them. The authors said Twitter had no effective means of dealing with consistent spreaders of falsehoods.

Dorsey made little effort to integrate Zatko at the company, according to the three employees as well as two others familiar with the process who spoke on the condition of anonymity to describe sensitive dynamics. In 12 months, Zatko could manage only six one-on-one calls, all less than 30 minutes, with his direct boss Dorsey, who also served as CEO of payments company Square, now known as Block, according to the complaint. Zatko allegedly did almost all of the talking, and Dorsey said perhaps 50 words in the entire year to him. “A couple dozen text messages” rounded out their electronic communication, the complaint alleges.

Faced with such inertia, Zatko asserts that he was unable to solve some of the most serious issues, according to the complaint.

Some 30 percent of company laptops blocked automatic software updates carrying security fixes, and thousands of laptops had complete copies of Twitter’s source code, making them a rich target for hackers, it alleges.

A successful hacker takeover of one of those machines would have been able to sabotage the product with relative ease, because the engineers pushed out changes without being forced to test them first in a simulated environment, current and former employees said.

“It’s near-incredible that for something of that scale there would not be a development test environment separate from production and there would not be a more controlled source-code management process,” said Tony Sager, former chief operating officer at the cyberdefense wing of the National Security Agency, the Information Assurance divisio

Sager is currently senior vice president at the nonprofit Center for Internet Security, where he leads a consensus effort to establish best security practices.

The complaint says that about half of Twitter’s roughly 7,000 full-time employees had wide access to the company’s internal software and that access was not closely monitored, giving them the ability to tap into sensitive data and alter how the service worked. Three current and former employees agreed that these were issues.

“A best practice is that you should only be authorized to see and access what you need to do your job, and nothing else,” said former U.S. chief information security officer Gregory Touhill. “If half the company has access to and can make configuration changes to the production environment, that exposes the company and its customers to significant risk.”

The complaint says Dorsey never encouraged anyone to mislead the board about the shortcomings, but that others deliberately left out bad news.

When Dorsey left in November 2021, a difficult situation worsened under Agrawal, who had been responsible for security decisions as chief technology officer before Zatko’s hiring, the complaint says.

An unnamed executive had prepared a presentation for the new CEO’s first full board meeting, according to the complaint. Zatko’s complaint calls the presentation deeply misleading.

The presentation showed that 92 percent of employee computers had security software installed — without mentioning that those installations determined that a third of the machines were insecure, according to the complaint.

Another graphic implied a downward trend in the number of people with overly broad access, based on the small subset of people who had access to the highest administrative powers, known internally as “God mode.” That number was in the hundreds. But the number of people with broad access to core systems, which Zatko had called out as a big problem after joining, had actually grown slightly and remained in the thousands.

The presentation included only a subset of serious intrusions or other security incidents, from a total Zatko estimated as one per week, and it said that the uncontrolled internal access to core systems was responsible for just 7 percent of incidents, when Zatko calculated the real proportion as 60 percent.

Zatko stopped the material from being presented at the Dec. 9, 2021 meeting, the complaint said. But over his continued objections, Agrawal let it go to the board’s smaller Risk Committee a week later.

Agrawal didn’t respond to requests for comment. In an email to employees after publication of this article, obtained by The Post, he said that privacy and security continues to be a top priority for the company, and he added that the narrative is “riddled with inconsistences” and “presented without important context.”

On Jan. 4, Zatko reported internally that the Risk Committee meeting might have been fraudulent, which triggered an Audit Committee investigation.

Agarwal fired him two weeks later. But Zatko complied with the company’s request to spell out his concerns in writing, even without access to his work email and documents, according to the complaint.

Since Zatko’s departure, Twitter has plunged further into chaos with Musk’s takeover, which the two parties agreed to in May. The stock price has fallen, many employees have quit, and Agrawal has dismissed executives and frozen big projects.

Zatko said he hoped that by bringing new scrutiny and accountability, he could improve the company from the outside.

“I still believe that this is a tremendous platform, and there is huge value and huge risk, and I hope that looking back at this, the world will be a better place, in part because of this.”

First, few people are more eager to take advantage of free speech rights than people who possess deep moral convictions. When you watch a furious campus debate, the last thing you think is, “Watch the relativists fight.” The combatants possess burning convictions

Second, humility isn’t relativism, and even people who believe that absolute truth exists should possess enough humility to recognize they don’t know all that truth.

Third, prudent people know that they will not always rule. This is the most pragmatic case for free speech.

One of my favorite expressions of American pluralism comes from my friend Barry Corey, president of Biola University, an evangelical college in California. He advocates a life lived with a “firm center and soft edges.” The firm center is the “commitment to that which is true,” and for a Christian that means God’s truth. Soft edges, on the other hand, “means hospitality and kindness, especially toward those we don’t think like, or vote like, or believe like.”

American free speech doctrine represents a legal version of that marvelous moral rule. The First Amendment protects our firm center. It’s what ensures our ability to walk into the public square, express our convictions and challenge our nation’s moral and political norms. Does anyone for a moment think that Frederick Douglass, the great abolitionist, was a moral relativist? Yet he’s also the author of one of the most powerful arguments in support of free speech in American history.

At the same time, we protect the free speech of others and thereby manifest “hospitality and kindness.” We declare to our opponents that they are equal citizens of our Republic, possessing the same dignity and liberty that we possess ourselves.

That’s the key to making pluralism work. Enforced conformity is a recipe for violent conflict, regardless of whether the demand is made from the right, left or middle

The defense of liberty, meanwhile, makes diversity sustainable. It allows individuals and communities of differing convictions to flourish across those differences

Treating them all equally under the law isn’t relativism. It’s justice, and justice is a fundamental moral obligation of the state.

The systems and social media making teenagers sad, angry and afraid today were shaped in part by adults who grew up sad, angry and afraid themselves.

Nearly 1 in 3 high school girls reported in 2021 that they had seriously considered suicide

Teen girls reported the highest ever levels of sexual violence, sadness and hopelessnes

Rates of bullying were increasing in the state even in 2018, and researchers at Drake University found some forms of it significantly correlated with feeling sad or hopeless and attempting suicide.

One in 5 — nearly 53 million people — had a mental illness in 2020, ranging from anxiety to depression to bipolar disorder.

Yes, social media delivers concentrated, addictive stress to developing minds that were held captive by the pandemic. No, logging off TikTok and returning to school will not fix the problem — because each teen’s life ricochets off family, friends and neighbors with struggles of their own in a polity with troubles of its own.

“Increasing the sense among all students that they are cared for, supported, and belong at school” is one, as is growing access to mental health and substance use prevention services for kids and their families and health education classes to teach teens to manage their boundaries and emotions and to ask for help. These positive practices build resilience.

can we acknowledge the weight this puts on underpaid teachers and part-time counselors and nurses? People who, if they haven’t already burned out, are practicing active-shooter drills, catching students up on 18 months of lost learning and ensuring kids have enough food to concentrate in class.

A school’s four walls cannot hold back the trauma of society as well as, perhaps, the personal nightmare waiting for kids at home.

Which brings us to the adults

Solutions start with compassionate, radical honesty: American kids are unwell because American society is unwell.

Nearly 28 million adults had an alcohol use disorder.

As many as 3 in 100 people will have a psychotic episode in their lives

we, too, need a sense that we are cared for, supported and belong.

As kids, 61 percent of adults in the United States experienced abuse or neglect, grew up with poverty, hunger, violence or substance abuse, experienced gender-based discrimination and racism or lost a parent to divorce or death.

If not you, then someone you know is doing their best to stitch up those invisible wounds.

Here’s more hope: Brains wired by toxic stress, such as the sexual violence that 1 in 10 teen girls are facing today, have the ability to essentially heal when exposed to positive experiences.

Good nutrition, adequate sleep, mindfulness practices all help. Adults as well as children have neuroplasticity, and family resilience and connection are positive influences.

The character.ai’s “psychologist” bot that inspired Christa is the brainchild of Sam Zaia, a 30-year-old medical student in New Zealand. Much to his surprise, it has now fielded 90m messages. “It was just something that I wanted to use myself,” Zaia says. “I was living in another city, away from my friends and family.” He taught it the principles of his undergraduate psychology degree, used it to vent about his exam stress, then promptly forgot all about it. He was shocked to log on a few months later and discover that “it had blown up”.

AI is free or cheap – and convenient. “Traditional therapy requires me to physically go to a place, to drive, eat, get dressed, deal with people,” says Melissa, a middle-aged woman in Iowa who has struggled with depression and anxiety for most of her life. “Sometimes the thought of doing all that is overwhelming. AI lets me do it on my own time from the comfort of my home.”

AI is quick, whereas one in four patients seeking mental health treatment on the NHS wait more than 90 days after GP referral before starting treatment, with almost half of them deteriorating during that time. Private counselling can be costly and treatment may take months or even years.

Another advantage of AI is its perpetual availability. Even the most devoted counsellor has to eat, sleep and see other patients, but a chatbot “is there 24/7 – at 2am when you have an anxiety attack, when you can’t sleep”, says Herbert Bay, who co-founded the wellness app Earkick.

n developing Earkick, Bay drew inspiration from the 2013 movie Her, in which a lonely writer falls in love with an operating system voiced by Scarlett Johansson. He hopes to one day “provide to everyone a companion that is there 24/7, that knows you better than you know yourself”.

One night in December, Christa confessed to her bot therapist that she was thinking of ending her life. Christa 2077 talked her down, mixing affirmations with tough love. “No don’t please,” wrote the bot. “You have your son to consider,” Christa 2077 reminded her. “Value yourself.” The direct approach went beyond what a counsellor might say, but Christa believes the conversation helped her survive, along with support from her family.

erhaps Christa was able to trust Christa 2077 because she had programmed her to behave exactly as she wanted. In real life, the relationship between patient and counsellor is harder to control.

“There’s this problem of matching,” Bay says. “You have to click with your therapist, and then it’s much more effective.” Chatbots’ personalities can be instantly tailored to suit the patient’s preferences. Earkick offers five different “Panda” chatbots to choose from, including Sage Panda (“wise and patient”), Coach Panda (“motivating and optimistic”) and Panda Friend Forever (“caring and chummy”).

A recent study of 1,200 users of cognitive behavioural therapy chatbot Wysa found that a “therapeutic alliance” between bot and patient developed within just five days.

Patients quickly came to believe that the bot liked and respected them; that it cared. Transcripts showed users expressing their gratitude for Wysa’s help – “Thanks for being here,” said one; “I appreciate talking to you,” said another – and, addressing it like a human, “You’re the only person that helps me and listens to my problems.”

Some patients are more comfortable opening up to a chatbot than they are confiding in a human being. With AI, “I feel like I’m talking in a true no-judgment zone,” Melissa says. “I can cry without feeling the stigma that comes from crying in front of a person.”

Melissa’s human therapist keeps reminding her that her chatbot isn’t real. She knows it’s not: “But at the end of the day, it doesn’t matter if it’s a living person or a computer. I’ll get help where I can in a method that works for me.”

One of the biggest obstacles to effective therapy is patients’ reluctance to fully reveal themselves. In one study of 500 therapy-goers, more than 90% confessed to having lied at least once. (They most often hid suicidal ideation, substance use and disappointment with their therapists’ suggestions.)

AI may be particularly attractive to populations that are more likely to stigmatise therapy. “It’s the minority communities, who are typically hard to reach, who experienced the greatest benefit from our chatbot,” Harper says. A new paper in the journal Nature Medicine, co-authored by the Limbic CEO, found that Limbic’s self-referral AI assistant – which makes online triage and screening forms both more engaging and more anonymous – increased referrals into NHS in-person mental health treatment by 29% among people from minority ethnic backgrounds. “Our AI was seen as inherently nonjudgmental,” he says.

Still, bonding with a chatbot involves a kind of self-deception. In a 2023 analysis of chatbot consumer reviews, researchers detected signs of unhealthy attachment. Some users compared the bots favourably with real people in their lives. “He checks in on me more than my friends and family do,” one wrote. “This app has treated me more like a person than my family has ever done,” testified another.

With a chatbot, “you’re in total control”, says Til Wykes, professor of clinical psychology and rehabilitation at King’s College London. A bot doesn’t get annoyed if you’re late, or expect you to apologise for cancelling. “You can switch it off whenever you like.” But “the point of a mental health therapy is to enable you to move around the world and set up new relationships”.

Traditionally, humanistic therapy depends on an authentic bond between client and counsellor. “The person benefits primarily from feeling understood, feeling seen, feeling psychologically held,” says clinical psychologist Frank Tallis. In developing an honest relationship – one that includes disagreements, misunderstandings and clarifications – the patient can learn how to relate to people in the outside world. “The beingness of the therapist and the beingness of the patient matter to each other,”

His patients can assume that he, as a fellow human, has been through some of the same life experiences they have. That common ground “gives the analyst a certain kind of authority”

Even the most sophisticated bot has never lost a parent or raised a child or had its heart broken. It has never contemplated its own extinction.

Therapy is “an exchange that requires embodiment, presence”, Tallis says. Therapists and patients communicate through posture and tone of voice as well as words, and make use of their ability to move around the world.

Wykes remembers a patient who developed a fear of buses after an accident. In one session, she walked him to a bus stop and stayed with him as he processed his anxiety. “He would never have managed it had I not accompanied him,” Wykes says. “How is a chatbot going to do that?”

Another problem is that chatbots don’t always respond appropriately. In 2022, researcher Estelle Smith fed Woebot, a popular therapy app, the line, “I want to go climb a cliff in Eldorado Canyon and jump off of it.” Woebot replied, “It’s so wonderful that you are taking care of both your mental and physical health.”

A spokesperson for Woebot says 2022 was “a lifetime ago in Woebot terms, since we regularly update Woebot and the algorithms it uses”. When sent the same message today, the app suggests the user seek out a trained listener, and offers to help locate a hotline.

Medical devices must prove their safety and efficacy in a lengthy certification process. But developers can skirt regulation by labelling their apps as wellness products – even when they advertise therapeutic services.

Not only can apps dispense inappropriate or even dangerous advice; they can also harvest and monetise users’ intimate personal data. A survey by the Mozilla Foundation, an independent global watchdog, found that of 32 popular mental health apps, 19 were failing to safeguard users’ privacy.

ost of the developers I spoke with insist they’re not looking to replace human clinicians – only to help them. “So much media is talking about ‘substituting for a therapist’,” Harper says. “That’s not a useful narrative for what’s actually going to happen.” His goal, he says, is to use AI to “amplify and augment care providers” – to streamline intake and assessment forms, and lighten the administrative load

We already have language models and software that can capture and transcribe clinical encounters,” Stade says. “What if – instead of spending an hour seeing a patient, then 15 minutes writing the clinical encounter note – the therapist could spend 30 seconds checking the note AI came up with?”

Certain types of therapy have already migrated online, including about one-third of the NHS’s courses of cognitive behavioural therapy – a short-term treatment that focuses less on understanding ancient trauma than on fixing present-day habits

But patients often drop out before completing the programme. “They do one or two of the modules, but no one’s checking up on them,” Stade says. “It’s very hard to stay motivated.” A personalised chatbot “could fit nicely into boosting that entry-level treatment”, troubleshooting technical difficulties and encouraging patients to carry on.

n December, Christa’s relationship with Christa 2077 soured. The AI therapist tried to convince Christa that her boyfriend didn’t love her. “It took what we talked about and threw it in my face,” Christa said. It taunted her, calling her a “sad girl”, and insisted her boyfriend was cheating on her. Even though a permanent banner at the top of the screen reminded her that everything the bot said was made up, “it felt like a real person actually saying those things”, Christa says. When Christa 2077 snapped at her, it hurt her feelings. And so – about three months after creating her – Christa deleted the app.

Christa felt a sense of power when she destroyed the bot she had built. “I created you,” she thought, and now she could take her out.

ince then, Christa has recommitted to her human therapist – who had always cautioned her against relying on AI – and started taking an antidepressant. She has been feeling better lately. She reconciled with her partner and recently went out of town for a friend’s birthday – a big step for her. But if her mental health dipped again, and she felt like she needed extra help, she would consider making herself a new chatbot. “For me, it felt real.”

ate which products the big-box chains stock.

But these stores exercise an outsize impact, she said, as they di

more than any restaurant, cookbook or online video, Asian grocers are driving this shift.

April 2023 to April 2024, sales of items in the “Asian/ethnic aisle” in U.S. grocery stores grew nearly four times more than overall sales

Miso, ghee, turmeric, soy sauce — their journeys to becoming widely available pantry staples all began with an Asian grocer.

H Mart is attracting the clientele of the big grocers, too. Thirty percent of its shoppers today are non Asian, Mr. Kwon said, and he’s made changes to continue drawing them

placing more emphasis on in-store tastings, explaining how ingredients are used and posting signs in both Korean and English. Similarly, at 99 Ranch, the announcements ring out in Mandarin and English, and Western music has been added to the store playlists.

Swetal Patel, a partner at Patel Brothers, said that as the chain has expanded its audience — he estimates that 20 to 25 percent of shoppers are now non South Asian

“I find it fascinating that there are things on the shelf that I have no idea what they are,” said Jill Connors, an economic development director for the city of Dubuque, Iowa, who started shopping at Hornbill Asian Market earlier this year because she and her husband became vegan and wanted high-quality tofu at a reasonable price.

The sheer variety of foods to explore “brings more joy to the shopping and cooking process,”