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Companies often confronted with "how to start and who to choose" dilemma, they often overlook some considerations before implementing a new software solution into their ecosystem and neglet the formost important aspect of custom software development process - Research & Planning. Once you start thinking about a custom software for your business, create a use case where you can accurately state your requirements. Try to cover 3 main questions inside research phase/requirement documentation. Who is the user of the solution? What actions are expected from this software? How often will you need to update your solution over time? Learn how enabling research and planning can save your time and money.