With Call Transcription enabled in your WhatConverts account, you have the ability to read and search through your conversations once the call has completed.
Use call transcriptions to qualify calls, review calls or utilize transcriptions to provide guidance and training for customer service and sales representatives.
WhatConverts Call Transcription service breaks your calls down into the Caller and Recipient, allowing you to see the interaction between the two parties as it happened. Your phone calls, form submissions, web chats and eCommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can know what marketing brings you leads. You'll also get additional lead data such as the marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.
Use call transcriptions to qualify calls, review calls or utilize transcriptions to provide guidance and training for customer service and sales representatives.
WhatConverts Call Transcription service breaks your calls down into the Caller and Recipient, allowing you to see the interaction between the two parties as it happened.
Your phone calls, form submissions, web chats and eCommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can know what marketing brings you leads. You'll also get additional lead data such as the marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.
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