How to use live chat to boost eCommerce sales - 1 views
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adrinawinslet on 10 Jul 19Utilizing live chat to its full potential can have a profound impact on boosting e-commerce sales. Needle moves online shoppers from browsers to buyers with a seamless ecommerce live chat experience using advocates, experts, or fanatics of your brand. We thought you might, so we've put together some top tips on how to boost e-commerce sales using one of our favorite online tools live chat. Turn your e-store into a brick and mortar experience Use timely chat to reduce cart abandonment and increase upsells Encourage mobile sales Hone your user experience Focus on convenience Live chat is a game changer for e-commerce because it adds that responsive, human element into the mix right when your potential customers need it. Marketing leading live chat and messaging features like Proactive live chats that target visitors based on their propensity to purchase or abandon their purchase.