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Here are six ways ecommerce merchants can engage users at every touch point and create loyal customers through 360 degree engagement. 1. Enroll Customers in a Points-Based Loyalty Program 2. Engage With Customers via Social Channels 3. Encourage Customers to Become Brand Ambassadors via Referrals 4. Leverage Email Marketing to Update Customers 5. Delight the Customer on Special Occasions 6. Support Seamless, Omni-channel Customer Experiences Nurturing consumers into loyal customers is growing more complicated as customer touch points proliferate. However, a 360-degree engagement with them at those touch points is essential. Identify those touch points, integrate them into overall customer journey, and watch your conversions grow. For More Information Visit: http://bit.ly/2O6eBMT

Modern customers scour websites and research products they're thinking of buying before making their actual purchase. Loyal customers are profitable customers: repeat customers are cheaper to market to, spend more, and make more frequent purchases. Yet, only 27% of initial sales go on to become repeat customers. Companies need to invest in building loyalty among their customers. Follow these 7 tips in order to ensure your casual customer becomes a hard-core fan who remembers your brand name, logo and what you're all about, and keeps coming back for more. 1. Engage with your customers 2. Understand what makes your customers tick 3. Make sure your brand is consistent 4. Invest in an eye-catching logo design 5. Focus on what your brand does best 6. Make your customers come back 7. Turn to influencers to promote your brand A major part of Building Brand Loyalty depends on your being able to guarantee your customers will want to return to your site. Make sure you're invested in your users in a personal way, gain their trust by making good on your promises and watch your base of loyal customers grow. For More Information Visit: http://bit.ly/32ntRrx