“Many of the commonly-used techniques of requirements capture for mobile technologies are inappropriate for use with older people, for a variety of reasons,” it says. “These may be related to problems associated with age, cognitive complexity and motivation. The result is to restrict the potential of mobile technologies to provide support to older people.”
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Digital Web Magazine - Understanding Disabilities when Designing a Website - 0 views
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accessibility design standards general development FUSION09

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In the UK In the US 2m people have a vision impairment3 10m people have a vision impairment4 8.2m people have mild to moderate deafness5, 688,000 people have severe to profound deafness6 28m people have a hearing impairment7 3.4m people have a physical disability8 8m people have a physical disability9 1.5m people have a learning disability10 6.8m people have a learning disability11 6m people have dyslexia12 25m people have dyslexia13
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To improve accessibility and usability for screen reader users, form field requirements must be placed before the form field itself.
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Provide a ‘skip to main content’ link Screen reader users benefit from a ‘skip to main content’ link as it enables them to jump over lengthy navigation to the main content of the web page, reducing the amount of content they have to listen to.
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Ensure link text is descriptive Screen reader users using software such as JAWS can listen to the links on a web page through functionality known as a links list. If link text is not descriptive—solely using phrases such as “click here” or “more information”, for example—there is no way for screen reader users to determine where the link will take them.
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Provide descriptive web page titles The first piece of information a screen reader user will listen to when they open a web page is the <title> assigned to the page. It is important, therefore, to use a title which reflects the content of the web page.
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Provide audio descriptions and transcripts of video content Screen reader users depend on audio descriptions to provide additional information about important visual content displayed within a video.
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Transcripts are written accounts of the video or audio content and can include additional information such as comments and descriptions
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People with low vision will tend to use magnification software to make reading a website easier. Depending on the severity of their vision impairment, these users may combine magnification and screen reading software by using software products such as Supernova or ZoomText. For milder vision impairments, users may just increase the default size of text within their browser settings or change the colors to make the content more comfortable to read.
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it is possible to determine whether the colors chosen meet the minimum requirements specified in the WCAG Guidelines.
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People with a hearing impairment tend not to use assistive software to improve their web browsing experience. Instead, they rely on the website being accessible by providing any audio content in alternative formats, such as captioning or transcripts.
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By making audio content accessible for users with a hearing impairment, it also makes the content accessible for other users who find themselves in an environment where audio cannot be heard.
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library with the sound turned down; they may be in a noisy environment where it is difficult to hear the audio; or they may be using a computer without speakers.
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Provide transcripts of the spoken audio Where content is spoken without video, such as in a podcast, it is important to provide a transcript. It is recommended that the transcript be provided in plain accessible HTML to allow access by the widest possible audience, as opposed to a Microsoft Word or Adobe PDF document.
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Physical disabilities range in severity from those who are temporarily disabled, for example having a broken arm, to those who are quadriplegic and have no use of any limbs. Depending on the severity of the physical disability, these users may access websites through voice recognition software such as Dragon Naturally Speaking.
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However, what all users with a physical disability have in common is limited or no ability to use a mouse. This means that content within the website that requires a mouse click or fine motor control cannot be accessed by these users.
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Users with a physical disability will have limited or no ability to use a mouse and as such will navigate websites using the keyboard.
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Provide visible skip links Skip links are links that become visible when they receive focus, and are helpful for users with a physical disability. Keyboard users must tab through the web page to reach the particular link they are interested in—skip links allow lengthy navigation to be bypassed and reduce the number of key presses required to activate links in the main content.
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Avoid moving targets Avoid using moving targets such as tickers, as users with a physical disability can find them very difficult to use.
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People with a cognitive or learning disability may have difficulties with memory, problem solving, perception, and conceptualization. In addition, people with a learning disability may have issues with reading and comprehension such as dyslexia.
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To enhance the usability of the website for these users it is important that content is written in plain English, page layouts are simple in design, navigation is clear and consistent and there is no moving content to impede comprehension.
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Provide the same look and feel throughout all pages of the website. Ensure that the navigation and main content are located in the same area of every page. Additionally, consider color coding different sections within the website. Users with cognitive or learning disabilities tend to find it easier to navigate around sections which are color coded.
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Provide a site map A site map will enable users with a cognitive or learning disability to have a clear idea of the breadth of content contained within the website. The site map also enables users to directly access any page on the website, and helps if the user becomes lost.
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Use a resizable sans-serif font which is left-aligned To increase readability for users with a cognitive or learning disability, use a sans-serif font which can be resized. Additionally, left-align content—justified text is more difficult to read due to the uneven spacing between words. Italicized and capitalized text should also be kept to a minimum to aid readability.
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Offer speech output Organizations such as Browse Aloud and Textic enable content from a website to be spoken when highlighting the words on a web page. Offering this functionality is especially helpful for users who find it difficult to read large amounts of text.
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Provide an Easy Read Version Consider providing an ‘easy read’ version of complex content. This combines plain text with images to aid understanding of the information. For an example of an easy read document see the Department of Health’s Making Lives Better for People with a Learning Disability.
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Provide different color schemes People with cognitive or learning disabilities may benefit from different color scheme options. It is helpful if an easy read scheme such as a lemon background with dark text, and a hi-viz scheme such as a black background with yellow text, are provided.
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Designing for Dyslexics: Part 1 of 3 - Accessites.org - 0 views
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accessibility cognitive learning disabilities dyslexia FUSION09

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The specific needs of dyslexics tend to be overshadowed by the more widely understood needs of the visually impaired. Unfortunately, design decisions that benefit the latter group tend create problems for the former. This is never more evident than in so-called “accessible” text only pages with their emphasis on high contrast and complete lack of images and colour.
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The word “dyslexia” can be broken down into two parts: “Dys” meaning poor and “lexia” meaning language. Thus dyslexics have difficulties with words. Current theories suggest that
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Our ability to recognise words is thought to be based upon two slightly different “memory skills” — phonetic memory and lexical memory. Dyslexics may have a good phonetic memory — as evidenced by their tendency to spell many words phonetically — but a very poor lexical memory.
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No two dyslexics demonstrate their disorder in the same manner. It can affect boys and girls equally, across all socioeconomic classes worldwide.
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“A combination of abilities and difficulties that affect the learning process in one or more of reading, spelling and writing.
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Accompanying weaknesses may be identified in areas of speed of processing, short-term memory, sequencing and organisation, auditory and/or visual perception, spoken language and motor skills. It is particularly related to mastering and using written language, which may include alphabetic, numeric and musical notation.”
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the more complex the written language is, the greater the likely percentage of people who will have difficulty reading it.
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Worldwide, it is likely that the number of dyslexics is likely to be equal to, if not significantly larger than, the number of visually impaired people.
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poor short-term memory and organisational skills will mean that site navigation and page organisation become more important.
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high contrast text difficult or impossible to read. The phrases I’ve heard most often are “the text keeps moving” or “the words seem to dance on the page.”
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Accessibility in web design provides a high degree of usability - 0 views
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There can be a fine line between enabling and excluding technology. All it takes is some careless HTML, the addition of a few unsupported images and some multimedia frills, and entire web sites can disappear from view for substantial numbers of users.
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Introducing WysiHat: An eventually better open source WYSIWYG editor - (37signals) - 0 views
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WysiHat is a WYSIWYG JavaScript framework that provides an extensible foundation to design your own rich text editor. WysiHat stays out of your way and leaves the UI design to you. Although WysiHat lets you get up and running with a few lines of code, the focus is on letting you customize it. We are giving developers early access to the project while we continue to work out the remaining issues. Note: It’s extremely early. Contributors are welcome so please check out the project on GitHub and send us your feedback.
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Better Website Development: Disability Discrimination Act Dda Amp Web Accessibility - 0 views
better-website-development.blogspot.com/...iscrimination-act-dda-amp.html
accessibility laws standards

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There's been widespread speculation about the new legislation being introduced under the DDA (Disability Discrimination Act), which will ensure that websites are accessible to blind and disabled users. Try to find specific information about it on the Internet and chances are you'll come up empty handed.The RNIB (Royal National Institute for the Blind) and the DRC (Disability Rights Commission), two of the most renowned advocates for the DDA (Disability Discrimination Act) and accessible websites, have no specific information about the laws and what websites specifically need to do in order to meet the legal requirements.
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2.2 (p7): "The Act makes it unlawful for a service provider to discriminate against a disabled person by refusing to provide any service which it provides to members of the public."
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4.7 (p39): "From 1st October 1999 a service provider has to take reasonable steps to change a practice which makes it unreasonably difficult for disabled people to make use of its services."
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The law about accessible websites came into force on 1st October 1999 (http://www.drc-gb.org/open4all/law/code.asp) and the Code of Practice for this section of the Act was published on 27th May 2002 (http://www.hmso.gov.uk/si/si2002/20020720.htm). This means that the majority of websites are already in breach of the law.Can you be sued?Well, probably. The RNIB claim that they've considered taking up a number of legal cases against organisations with regard to their websites. When they raised the accessibility issues of the website under the DDA, companies have typically made the necessary changes, rather than facing the prospect of legal action.The DRC has now published their findings from their formal investigation into 1000 websites. (http://www.drc-gb.org/publicationsandreports/2.pdf). If your website was included then you will have to start thinking about making it accessible to all web users in the very near future.
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What do you need to do to comply?It's widely believed that if, or perhaps more appropriately when, a case makes it to court that the W3C accessibility guidelines will be used to assess a website's accessibility and ultimately decide the outcome of the case. The W3C is the Internet governing body and its web accessibility guidelines can be found at http://www.w3.org/TR/WAI-WEBCONTENT/full-checklist.html.
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Web Content Accessibility and Mobile Web - 0 views
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Users of mobile devices and people with disabilities experience similar barriers when interacting with Web content. For example, mobile phone users will have a hard time if a Web site's navigation requires the use of a mouse because they typically only have an alphanumeric keypad. Similarly, desktop computer users with a motor disability will have a hard time using a Web site if they can't use a mouse.
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Bruce Lawson's personal site : Proposals for changes to lists in HTML 5 - 0 views
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accessibility HTML5 lists development standards

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One of the things that have long irritated me about HTML is the restriction on what elements are allowed inside lists. The specs for both HTML 4 and 5 allow only li for ul, ol, and only dt and dd are allowed inside dl definition lists. I’d like to expand that to allow h1…h6, section and div.
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Thoughts around universal access on mobile from Accessibility 2.0 » iheni :: ... - 0 views
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Yahoo’s! graded browser support helps developers framework what browsers and versions they should target on desktop. This got me wondering if we need something similar for mobile. Seeing as Chris Heilmann from Yahoo! was sat in the audience I thought I might direct the question at him during the panel (also mentioned over Twitter) and being the thoroughly top bloke he is he listened. I know many larger orgnisations will have this sot of information fed into the test plans but for the large majority of us we have to figure it out as we go along. Not only that it’s such a fast changing target that it’s impossible to keep up with on your own.
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"Yahoo's! graded browser support helps developers framework what browsers and versions they should target on desktop. This got me wondering if we need something similar for mobile. Seeing as Chris Heilmann from Yahoo! was sat in the audience I thought I might direct the question at him during the panel (also mentioned over Twitter) and being the thoroughly top bloke he is he listened. I know many larger orgnisations will have this sot of information fed into the test plans but for the large majority of us we have to figure it out as we go along. Not only that it's such a fast changing target that it's impossible to keep up with on your own."
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The order of link pseudo-classes matters | 456 Berea Street - 0 views
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WebAIM: Accessibility of AJAX Applications - Accessibility Issues - 0 views
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a smorgasbord of web technologies put together to allow dynamic client-server interactions to occur in web applications without requiring pages to reload or refresh.
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The XHTML and CSS elements can be dynamically modified to display new information or styling. These changes are typically done using the Document Object Model.
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JavaScript is used to manipulate the interface elements and is also used to establish a communication with a web server through XMLHttpRequest. This allows data (typically in XML format) to be transmitted between the client and the web server without requiring page reloads or refreshes.
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A web page interface is presented. User information is collected (via forms, links, etc.). The user submits information (submits form, activates link, etc.). The server processes submitted information. A new web page interface is sent to the user.
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The types of web applications and interactions allowed by using AJAX has given rise to the term "Web 2.0"
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AJAX allows feature-rich, dynamic web applications which use server-side processing without requiring the traditional "submit data — retrieve web page"
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current solution to these problems is to either provide a non-AJAX alternative to your application or to allow your AJAX application to continue to function if JavaScript and XMLHttpRequest are not supported. Such a requirement may be very difficult to achieve
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Another issue with AJAX is how the application interface is updated. When updates to the interface occur, it may not be visually apparent that a change has occurred. The problem is even more troublesome for screen reader users. Screen readers typically read in a linear fashion. When changes happen in the interface, the screen reader user may not be aware of the change and the new content will likely not be read.
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to allow dynamic interface changes to be accessible, the application must alert the user that a change has occurred, allow direct access to the new content, and then allow continued functionality of the web application. This process, while difficult to achieve, especially for screen reader users, is possible to achieve in many AJAX applications.
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WebAIM: Accessibility of Rich Internet Applications - 0 views
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WAI-ARIA (Accessible Rich Internet Applications or ARIA) is a W3C protocol for enhancing and supporting accessibility of scripted and dynamic content.
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ARIA provides accessible interactive controls (such as tree menus, drag and drop, sliders, sort controls, etc.), content roles for identifying page structure (navigation, search, main content, etc.), areas that can be dynamically updated (called "live regions" in ARIA), better support for keyboard accessibility and interactivity, and much more.
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WAI-ARIA provides the ability for developers to specify roles for document areas (and many other things).
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accessibility issues with rich internet applications can be characterized as: Providing the semantic structure of page areas and functionality (e.g., navigation, main content, search, etc.) Maintaining accessibility of content that is dynamic and may change within the page (e.g., AJAX content updates) Allowing certain non-focusable page elements to receive keyboard focus (e.g., setting focus to an error message within the page) Providing keyboard and screen reader accessibility with complex widgets and navigation elements (e.g., sliders, menu trees, etc.)
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ARIA is being implemented into many scripting libraries (such as jQuery, Dojo, YUI, and GWT). While developers can certainly implement ARIA into their advanced widgets and applications, using ARIA-supported libraries greatly simplifies the process of providing this level of accessibility.
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E-Access Blog » Blog Archive » People With Impaired Vision 'Less Likely To Be... - 0 views
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The RNIB report finds people over 55 are three times more likely to have seeing difficulties as those in the 16-24 age bracket, which is a greater increase with age than with other kinds of disabilities.
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In addition, the report finds that people who are disabled with seeingdifficulties are less likely to be employed (48 per cent) than those with other kinds of disability (50 per cent); this compares to an overall employment rate of 75 per cent among people of working age. For people with more than one disability, the employment rate drops to 38 per cent, however for people with ’seeing difficulties’ that do not constitute a disability the rate is much higher at 83 per cent. The unemployment rates are 8 per cent for disabled people as a whole but 13 per cent for those disabled by visual impairment. In contrast, the report also found that a higher than average proportion of visually impaired disabled people are employed in high-level positions.
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E-Access Blog » Blog Archive » Organisation in the Spotlight - W3C: Global St... - 0 views
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One major new piece of work undertaken by WAI is the EC-funded WAI-AGE Project (http://www.w3.org/WAI/WAI-AGE/), a look at the implications of an ageing population for web access, given the older people are more likely to have disabilities and may also be less familiar with new technologies. “Demographics worldwide are dramatically changing at the moment,” says Andrew Arch, who works with Abou-Zahra on WAI-AGE. “The proportions of older to younger people are changing as well as the numbers. We’re living longer, and we haven’t got the support behind us. “Lots of things have got to change in governments and organisations - with an ageing workforce, you have to keep learning to stay accessible.”
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The WAI-AGE project is partly aimed at finding out whether there are any significant new pieces of work needed to ensure web accessibility for an older population, Arch says. “We’ve looked at what research and user observation has gone on over the decade. There is a pretty big overlap between older people and others with disabilities - sight starts to decline, motor dexterity - and individually these overlap. But with older people there is often a lack of recognition that there is a disability there. For example some people might just say they can’t remember so well, rather than that they have a cognitive impairment. Or people won’t see failing eye-sight as a disability, it’s just ‘part of growing old’. But they are disabilities, and often multiple disabilities.”
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Having gained a grasp of current research the project returned to guidelines such as WCAG 2.0 to see if any changes might be needed. “A large proportion of the needs of older people are met by the new guidelines, but other things might need to feed into the guidance we will issue on implementing the guidelines, for example guidance on how people prepare content for older people.,” said Arch. “Many older people have not grown up with computers, and may not realise their capabilities, for example that you can magnify text in your browser.”
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This argument is a development of the age-old mantra from the accessibility sector that people with disabilities want to use the web in the same way as everybody else - “it is a human right recognised by the UN,” says Abou-Zahra. But he recognizes that businesses in particular will also be interested in the additional business benefits, especially in the current financial climate.
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“With commercial organisations the return on investment is often an important argument. Well, a few years ago, companies might have said ‘how many older people are online?’ but with demographics changing they know the answer. And with the current surge in mobile phone use there is another incentive, since accessible sites work better on mobile phones.”
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Another change of style will be a greater separation between the core guidelines and references to specific technologies such as Javascript or browser types, Abou-Zahra says.
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“WCAG 1.0 was too technology-specific. Back then HTML was more dominant, and there was less use of multimedia, but today we have a flurry of technologies such as Ajax, so the first lesson we learned is don’t write for a specific technology. Also, in the days of WCAG 1.0 we had to exclude Javascript because it was not sufficiently standardised and assistive technology could not handle it consistently, but now that has largely changed so you need to include it, to look at how any technology should be accessible. The requirements - such as tagging images with text - needs to apply to any technology you are using.
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The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile.
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The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile.
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It’s good to also see the free, open source NVDA on the up. They’ve worked hard to include WAI-ARIA support and are becoming a key tool for web developers when testing.
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We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into. On desktop we have IAccessible2, MSAA and UI Automation (amongst others) but on mobile users are tied into one platform often only supporting one browser (such as iPhone, Blackberry RIM and others) so while desktop has opened up we find ourselves in a 1990’s type impasse with users left with little room to choose on mobile. Opera works well with VoiceOver but we have no way of telling if it works on the iPhone as it’s not supported. My hope is that with more users there’ll be more momentum behind breaking this stand off and opening up the market and ultimately giving users not only choice but portability between platforms.
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It’s good to also see the free, open source NVDA on the up. They’ve worked hard to include WAI-ARIA support and are becoming a key tool for web developers when testing.
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« Yay factor! Going global with standards and BBC Click on web accessibility Make video accessible, localised, mobile and searchable by captioning » Screen reader software usage shifts on desktop and mobile Nov 4th, 2009 by iheni WebAim released their 2009 Screen Reader Survey last week, a follow up from last years Screen Reader survey. Very good reading it makes too but of particular interest are results around screen reader choice on the desktop and increased screen reader access on mobile. For years it’s felt like screen reader users have mainly used IE on the desktop in combination with the major screen readers Jaws by Freedom Scientific and WindowEyes by GW Micro. It’s not that other platforms don’t support screen readers (we have Orca on Linux, VoiceOver on Mac) it’s just that IE seems to have dominated. As such what types of content and web technologies users can and can’t access has very much been driven by what the three software vendors Microsoft, Freedom Scientific and GW Micro have supported. This has made access to the open web a bit lopsided cutting down on choice for the end user, competition and by extension innovation. SVG is an example of a web technology that has possibly suffered by not being supported by IE and in turn by Jaws and WindowEyes. What’s interesting to see in this year’s survey is that Jaws and WindowEyes – while still the most used – have some stiff competition at snapping at their heels from open source, free screen readers (NVDA and SAToGo ) and VoiceOver which is available with Mac: JAWS 75.2% Window Eyes 23.5% VoiceOver 14.6% System Access or System Access To Go 22.3% NVDA 25.6% While this year’s stats show little shift for Jaws and WindowEyes usage overall there is a significant leap forward for NVDA (NonVisual Desktop Access) and VoiceOver: Of the 1121 respondents, 74% use JAWS, 23% use Window-Eyes, 8% use NVDA, and 6% use VoiceOver. While several other screen readers were reported, these were the most prominently reported. The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile. This could also explain the increase of screen reader users on mobile reported this year with 53% of survey respondents with disabilities confirming they use a screen reader on a mobile device. This is up from 12% last year (although last year’s survey doesn’t distinguish disabled from non-disabled users). I wonder how much this is to do with the ‘iPhone Factor’ but also can’t help thinking that social networking has done for the mobile web what Kylie Minogue did for Agent Provocateur – everybody wants some. And for me at least 2009 feels like the year that we all sat up and paid attention to the potential of mobile for people with disabilities. We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into. On desktop we have IAccessible2, MSAA and UI Automation (amongst others) but on mobile users are tied into one platform often only supporting one browser (such as iPhone, Blackberry RIM and others) so while desktop has opened up we find ourselves in a 1990’s type impasse with users left with little room to choose on mobile. Opera works well with VoiceOver but we have no way of telling if it works on the iPhone as it’s not supported. My hope is that with more users there’ll be more momentum behind breaking this stand off and opening up the market and ultimately giving users not only choice but portability between platforms.
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We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into.
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Designing for Dyslexics: Part 2 of 3 - Accessites.org - 0 views
accessites.org/...ning-for-dyslexics-part-2-of-3
accessibility cognitive learning disabilities dyslexia

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“Ensure that foreground and background color combinations provide sufficient contrast when viewed by someone having color deficits or when viewed on a black and white screen.”
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can make high contrast text difficult to read because the words seem to constantly move on the page.
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anecdotal evidence suggests that, as soon as you reduce the colour contrast, the reading difficulties suffered by dyslexics are alleviated, to some degree, across the board.
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t has been my experience that just about every issue within accessible web design is about balance. Skew any one factor too much in favour of a particular user group and you risk disadvantaging another group with opposing needs.
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What I am suggesting is that, if a colour theme is chosen that conforms to, or exceeds, the W3C colour difference threshold, an alternative, low contrast style sheet should be provided as standard.
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I then suggested that “disability” be defined as an “inability to pursue an activity because of a medically determinable physical or mental impairment.”
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suggest that adhering to the Hewlett-Packard colour difference threshold would represent a more balanced approach to the issue of colour contrast. To that end,
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Designing for Dyslexics: Part 3 of 3 - Accessites.org - 0 views
accessites.org/...ning-for-dyslexics-part-3-of-3
accessibility cognitive learning disabilities dyslexia

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Consider setting a percentage width for text areas and set the margins to “0 auto” via CSS. The page side margins will then increase proportionately on wider screens.
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Most browsers have a default line-height of around 1em. This normally results in closely packed lines of text. Increasing the line-height to around 1.3em immediately makes longer lines of text easier to read. Likewise, ensure that paragraphs are visibly separated. Don’t be afraid of white space. Use it to enhance readability.
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If possible, use a sans-serif font. The decorative “hooks” on the main strokes of serif letters may create additional problems for dyslexic users.
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If you have to use a corporate serif font, consider reducing the letter-spacing slightly so that the letters within a word lie closer together but increasing the word-spacing to create a slightly larger distance between individual words.
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When italic fonts are used on a web page, the individual letters can have a slightly jagged line compared to a non-italic font. This “pixelation,” coupled with their “lean to the left” makes them hard for a dyslexic person to read. The effect is compounded if the text is also small.
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Photographs, charts and icons can convey a great deal of information regarding the topic of a page. Graphics can break the page up into smaller chunks. They can also provide visual memory aids and support comprehension for dyslexics.
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Dyslexics often have poor organisational skills. Lists can help them by organising information into small, logical chunks.
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Dyslexics tend to have poor information processing skills. So it is relatively easy to overload them by literally providing too much information on one page.
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Within a page, use headings to sub-divide the page logically and visually. Adding coloured heading backgrounds or borders will act as further support.
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Keep site navigation simple and logical. Make sure that the Home page is easily reachable from any part of the site. Try not to “hide” this important link in a logo.
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Many designers do not realise that some screen reader users can see perfectly well. It is not uncommon for dyslexics to use screen readers to support their reading. This may create problems where text has been positioned off screen.
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If you do make use of off screen positioning, try to do so sympathetically. Consider the viewpoint of those who can both hear the screen reader and see the page. Ask yourself if you’re potentially creating confusion.
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E-Access Bulletin Live » Blog Archive » Disability Redefined As E-Learning 'M... - 0 views
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An attempt to redefine or reframe the term ‘disability’, in the context of online learning as a mismatch between a learner’s needs and the education process delivered, is enshrined in a new international e-learning standard.
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The standard says it views disability as “a consequence of a mismatch between the learner’s needs (or preferences) and the education or learning experience delivered. “For example, an individual who is blind is not disabled when the lesson is delivered in audio. However, an individual who does not have the necessary background knowledge to understand the lesson, or who is listening to the lesson in a noisy environment, is disabled. “Thus, the needs and preferences of a user may arise from the user’s context or environment, the technical requirements of the user’s device, the tools available (e.g. assistive technologies such as Braille devices, voice recognition systems, alternative keyboards, etc.), the user’s background, or a disability in the traditional sense. “Given this reframing of the meaning of “disability”, a learning environment is deemed as “accessible” when learner needs can be addressed or matched.”
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WebAIM: Screen Reader Survey Results - 0 views
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accessibility vision blindness screen reader WebAIM general FUSION09

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We received 1121 valid responses to the screen reader survey, which was conducted Dec. 2008 - Jan. 2009.
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Please rate your computer proficiency Response% of Respondents Expert22% Advanced44% Intermediate27% Beginner8%
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Please rate your screen reader proficiency Response% of Respondents Expert17% Advanced41% Intermediate32% Beginner9%
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Of the 1121 respondents, 74% use JAWS, 23% use Window-Eyes, 8% use NVDA, and 6% use VoiceOver. While several other screen readers were reported, these were the most prominently reported. Individual versions of screen readers are not yet computed, but generally the majority of users are using the most up-to-date version of their screen reader.
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How soon do you update your screen reader after a new version is released? Upgrade Window% of Respondents Immediately41% First 6 months25% 6-12 months9% 1-2 years9% 2-3 years4% 3+ years6% No response6%
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How customized are your screen reader settings? (e.g., changed verbosity, installed scripts, etc.) Response% of Respondents A lot29% Somewhat40% Slightly21% Not at all7% No response4%
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a lot or some customization was reported by only 27.6% of respondents with no disability versus 71.4% for those that reported blindness.
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78% of respondents reported using a screen reader on a desktop computer, 54% use a screen reader on a laptop, and 12% use a screen reader on a mobile phone.
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No respondents who use screen readers for evaluation reported using a screen reader on a mobile device.
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Which web browser(s) do you currently use with a screen reader? Browser% of Respondents IE633% IE768% IE82% Firefox39% Safari6%
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Respondents with no disability were nearly twice as likely to list Firefox as blind respondents - 66% to 37%.
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The percentage of Safari users is over double that of the overall population - this may be due in part to the fact that some in the Mac community actively solicited survey participation and encouraged respondents to indicate their Safari use, perhaps partially due to feeling snubbed because we didn't list them with IE and Firefox as direct choices.
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When first accessing a new, unfamiliar home page, I'm most likely to... Response% of Respondents Read through the home page46% Navigate through or listen to the links on the page35% Use the Search to find what I'm looking for13% Look for a site map or site index3% No Response2%
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Interestingly, the more proficient screen reader users are more likely to read through the home page and use links less often than less proficient screen reader users. This may be due to faster reading speeds for more experienced users. The home page strategies used were very similar regardless of proficiency, disability, or amount of screen reader use.
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I use "skip to content" or "skip navigation" links... Response% of Respondents Whenever they're available22% Often16% Sometimes28% Seldom19% Never10% No Response4%
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Some questions were of a technical nature and we understand that many participants may not have been very technically savvy. Responses may also be based upon user experiences with web content that is generally inaccessible. We cannot help but wonder if responses may have been different if screen reader interactions with web content were typically very positive.
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I use Access keys... Response% of Respondents Whenever they're available22% Often16% Sometimes28% Seldom19% Never10%
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I use site search functionality... Response% of Respondents Whenever it's available26% Often25% Sometimes31%
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Proficient screen reader users were more than twice as likely to jump directly to the form or text/edit field than less proficient users. Less proficient users were nearly three times more likely to use more manual methods (reading, tabbing, or finding) than more proficient users.
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a majority of respondents seldom or never use site maps. There was no marked difference in the use of site maps across screen reader proficiency or disability. In general, it appears that site maps may be beneficial, but are not commonly accessed by screen reader users.
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Text-only versions are always used by many and never used by many. As such, it is very difficult to interpret the value they have for screen reader users. More proficient screen reader users were much less likely to use text-only versions than less proficient users. This may suggest that proficient users employ sufficient techniques to render the main version acceptable to them. Or, it may suggest that proficient users do not gain value in using text-only versions, which are often less than optimal.
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If content is identified as being "for screen reader users", how often do you use it? Response% of Respondents Whenever it's available38% Often15% Sometimes25% Seldom13%
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A closer analysis, however, reveals that pop-up windows are reported as very difficult twice as often by less proficient screen reader users than with higher proficiency. Alternatively, more proficient users were three times more likely to indicate that pop-up windows are not at all difficult. This shows that less proficient screen reader users (which represent 41% of respondents) have more difficult experiences with pop-up windows.
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Firefox users were much more likely to give a favorable response, perhaps a reflection of Firefox support for ARIA, etc. Evaluators and those without disabilities were nearly twice as likely to indicate that these applications are not very or not at all accessible than those that always use screen readers or have disabilities. This may suggest that these applications are actually more accessible than evaluators believe them to be, or alternatively, that screen reader users with disabilities are less knowledgeable about the true inaccessibility of these technologies.
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66% of evaluators preferred that the image be ignored, compared to only 28% of those that always user a screen reader. Similarly, 65% of those with no disability preferred that the image be ignored, compared to 29% of those with disabilities.
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If a web page contains a photo of the White House, I prefer that the image be identified as... Response% of Respondents Photo of the White House80%
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69.4% of evaluators found them difficult compared to only 42.6% of those that always use a screen reader. Those with higher screen reader proficiency naturally found these links easier.
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While the majority (58%) of users reported that frames are easy, those that are blind were 3 1/2 times more likely to indicate that they are easy than those with no disability. Similarly, those that always use a screen reader reported frames as easy nearly 3 times more often than evaluators. This perhaps suggests a misconception among those that do not have disabilities that frames are very inaccessible when in fact those with disabilities find them easy.