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Sandra Earl

untitled - 0 views

  • The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile.
  • The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile.
  • It’s good to also see the free, open source NVDA on the up. They’ve worked hard to include WAI-ARIA support and are becoming a key tool for web developers when testing.
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  • We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into. On desktop we have IAccessible2, MSAA and UI Automation (amongst others) but on mobile users are tied into one platform often only supporting one browser (such as iPhone, Blackberry RIM and others) so while desktop has opened up we find ourselves in a 1990’s type impasse with users left with little room to choose on mobile. Opera works well with VoiceOver but we have no way of telling if it works on the iPhone as it’s not supported. My hope is that with more users there’ll be more momentum behind breaking this stand off and opening up the market and ultimately giving users not only choice but portability between platforms.
  • It’s good to also see the free, open source NVDA on the up. They’ve worked hard to include WAI-ARIA support and are becoming a key tool for web developers when testing.
  • « Yay factor! Going global with standards and BBC Click on web accessibility Make video accessible, localised, mobile and searchable by captioning » Screen reader software usage shifts on desktop and mobile Nov 4th, 2009 by iheni WebAim released their 2009 Screen Reader Survey last week, a follow up from last years Screen Reader survey. Very good reading it makes too but of particular interest are results around screen reader choice on the desktop and increased screen reader access on mobile. For years it’s felt like screen reader users have mainly used IE on the desktop in combination with the major screen readers Jaws by Freedom Scientific and WindowEyes by GW Micro. It’s not that other platforms don’t support screen readers (we have Orca on Linux, VoiceOver on Mac) it’s just that IE seems to have dominated. As such what types of content and web technologies users can and can’t access has very much been driven by what the three software vendors Microsoft, Freedom Scientific and GW Micro have supported. This has made access to the open web a bit lopsided cutting down on choice for the end user, competition and by extension innovation. SVG is an example of a web technology that has possibly suffered by not being supported by IE and in turn by Jaws and WindowEyes. What’s interesting to see in this year’s survey is that Jaws and WindowEyes – while still the most used – have some stiff competition at snapping at their heels from open source, free screen readers (NVDA and  SAToGo ) and VoiceOver which is available with Mac: JAWS 75.2% Window Eyes 23.5% VoiceOver 14.6% System Access or System Access To Go 22.3% NVDA 25.6% While this year’s stats show little shift for Jaws and WindowEyes usage overall there is a significant leap forward for NVDA (NonVisual Desktop Access) and VoiceOver: Of the 1121 respondents, 74% use JAWS, 23% use Window-Eyes, 8% use NVDA, and 6% use VoiceOver. While several other screen readers were reported, these were the most prominently reported. The upsurge in VoiceOver could be explained in part by iPhone now providing VoiceOver support; all of a sudden there is a very real reason to switch to Mac if you can use a screen reader you are familiar with on both your desktop and mobile. This could also explain the increase of screen reader users on mobile reported this year with 53% of survey respondents with disabilities confirming they use a screen reader on a mobile device. This is up from 12% last year (although last year’s survey doesn’t distinguish disabled from non-disabled users). I wonder how much this is to do with the ‘iPhone Factor’ but also can’t help thinking that social networking has done for the mobile web what Kylie Minogue did for Agent Provocateur – everybody wants some. And for me at least 2009 feels like the year that we all sat up and paid attention to the potential of mobile for people with disabilities. We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into. On desktop we have IAccessible2, MSAA and UI Automation (amongst others) but on mobile users are tied into one platform often only supporting one browser (such as iPhone, Blackberry RIM and others) so while desktop has opened up we find ourselves in a 1990’s type impasse with users left with little room to choose on mobile. Opera works well with VoiceOver but we have no way of telling if it works on the iPhone as it’s not supported. My hope is that with more users there’ll be more momentum behind breaking this stand off and opening up the market and ultimately giving users not only choice but portability between platforms.
  • We’re still faced with one massive problem with mobile access however and that’s the lack of an open, cross platform accessibility API that mobile screen readers can hook into.
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    "We're still faced with one massive problem with mobile access however and that's the lack of an open, cross platform accessibility API that mobile screen readers can hook into."
Hachan A

Working with Desktop Support Professionals - 0 views

In today's competitive e-business landscape, I simply cannot go out of business because of downtime due to computer glitches or issues. So before it comes knocking on my door, I subscribe at Online...

Desktop Support

started by Hachan A on 12 May 11 no follow-up yet
Sandra Earl

Thoughts around universal access on mobile from Accessibility 2.0 » iheni :: ... - 0 views

  • Yahoo’s! graded browser support helps developers framework what browsers and versions they should target on desktop. This got me wondering if we need something similar for mobile. Seeing as Chris Heilmann from Yahoo! was sat in the audience I thought I might direct the question at him during the panel (also mentioned over Twitter) and being the thoroughly top bloke he is he listened. I know many larger orgnisations will have this sot of information fed into the test plans but for the large majority of us we have to figure it out as we go along. Not only that it’s such a fast changing target that it’s impossible to keep up with on your own.
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    "Yahoo's! graded browser support helps developers framework what browsers and versions they should target on desktop. This got me wondering if we need something similar for mobile. Seeing as Chris Heilmann from Yahoo! was sat in the audience I thought I might direct the question at him during the panel (also mentioned over Twitter) and being the thoroughly top bloke he is he listened. I know many larger orgnisations will have this sot of information fed into the test plans but for the large majority of us we have to figure it out as we go along. Not only that it's such a fast changing target that it's impossible to keep up with on your own."
Vernon Fowler

NV Access - 0 views

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    "NVDA (NonVisual Desktop Access) is a free "screen reader" which enables blind and vision impaired people to use computers. It reads the text on the screen in a computerised voice. You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard."
Sandra Earl

Introduction to screen readers and screen magnifiers | 456 Berea Street - 0 views

  • And that leads me to three great videos posted on the Yahoo! User Interface Blog: In Introduction to Screen Readers, Yahoo! engineer Victor Tsaran talks about who will be likely to use a screen reader, how screen readers work, and how they can be used to interact with the computer desktop and to browse web sites. In Introduction to Screen Magnifiers, Karo Caran shows how the screen magnifier ZoomText is used to make the computer desktop and web sites readable to people with reduced vision. And finally, in From the Mouth of a Screenreader, Doug Geoffray from GW Micro (Window-Eyes vendor) talks about the history of screen reading software and how they analyse what is displayed on the screen in order to speak it to the user.
Sandra Earl

BBC Internet Blog - 0 views

  • We considered a few approaches, but decided to grow our new widget out of Adobe Flex and Adobe AIR. This is firstly because these tools met our requirements to work cross-platform and deliver the desktop experience we wanted, and also because they linked up with in-house skills in the team which manages them, making them simpler to manage.
  • BBC Future Media & Technology's pilot widget application BBC LiveUpdate uses the Adobe AIR runtime, which is dependent on users downloading and installing a plugin to their desktop, but which unfortunately does not currently support screenreaders (or other software which relies on the Microsoft Active Accessibility layer for assistive technologies). We're working with Adobe to make tools built with AIR more accessible than current products wherever possible and are committed to delivering accessible services. As this is a beta product, there are also other limitations in how much we have been able to establish accessibility support in the following areas:Colour contrast cannot be alteredText size cannot be alteredLacks consistent alt textLacks Title attributesIs not entirely tabbable.
Vernon Fowler

WebAIM: Using NVDA to Evaluate Web Accessibility - 0 views

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    "This article is designed to help users who are new to NonVisual Desktop Access (NVDA) learn the basic controls for testing web content, and to serve as a reference for the occasional NVDA user. "
Sandra Earl

Web Content Accessibility and Mobile Web - 0 views

  • Users of mobile devices and people with disabilities experience similar barriers when interacting with Web content. For example, mobile phone users will have a hard time if a Web site's navigation requires the use of a mouse because they typically only have an alphanumeric keypad. Similarly, desktop computer users with a motor disability will have a hard time using a Web site if they can't use a mouse.
Sandra Earl

Designing and Developing mobile web sites in the real world, part 2 - Opera Developer C... - 0 views

  • In tandem with the launch of their 3G mobile website, Siminn also launched a slightly lighter version of the same site - a 2G-optimized mobile presence to serve less powerful phones. Both sites are anchored to the same reservoir of information, but the 3G site makes less-restricted use of CSS, images, and other coding ornamentations.
  • The only distinction Siminn makes concerning the dimensionality of the user-experience is whether the device is 2G or 3G enabled. As stated before, 2G devices are sent to a slightly lighter version of the 3G site
  • This is exactly what Siminn are doing. By detecting the type of phone, they are presenting the customer with the most appropriate version of the page – either the 3G enhanced or the more basic design.
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  • e chose not to try and replicate the entire Icelandair website, but rather to cleave from it four or five of its most crucial elements.
  • This page contains the only form on the mobile site. In general, forms should be avoided because form input via a mobile device can be a tricky endeavor. However, there are certain coding practices that can simplify form input. For example, if your form field should only accept numeric input, then you should make use of the -wap-input-format property of WAP CSS. The Apple iPhone will automatically set the input to numeric if the name of the input element is set to certain values - phone or zip for example.
  • Mobile users only need to be shown news items that have some inherent urgency.
  • Much like your desktop browser recognizes a mailto: link as an email address, mobile devices recognize tel: links and phone numbers.
  • Do not assume that just because the UA string is not in your enumerated list of “Accepted strings”, it is not possible to view the site.
  • This is where you build in progressive enhancements to the website experience.
  • WURFL is an open source list of known phones and their capabilities. This can be put into a database and when a mobile device visits the your site you can sniff the UA, look-up the capabilities of that device (including screen-dimensions, default browser, etc) and serve them the best possible experience.
  • The RDF vocabulary is a standard across many mobile devices. Vendors that use this approach allow mobile sites to keep up-to-date with any new devices, without having to keep their own database of device types.
  • ou can find more details about standards support in Opera Mini/Mobile 4 here: Designing with Opera Mini 4 in mind JavaScript support in Opera Mini 4
  • There are a few basic coding items to avoid in the mobile web space. Chief among these, at least for now (now being 10/2007), is client-side scripting.
  • While it's tempting to try and port that elegant bit of AJAX from your conventional web to your mobile web, you will only create headaches for yourself.
  • ome browsers do support various levels of JavaScript, but as a developer you should not expect it to work across all devices.
  • retty heavy processor hog, so continuous scripting can drain a battery fast
  • mobile browser support for stylesheets varies greatly.
  • keep things simple.
  • most mobile devices default to their own font sizes and families regardless of styling. Thus, when working on the Siminn project we made no attempt to influence font size or family. In cases where we wanted a larger font, we simply relied on the generic XHTML heading elements.
  • he inclusion of font-size=smaller in the body tag worked as a kind of global reset for font sizes in every device we tested. With this little bit of code we were able to sufficiently reduce the default font size and thus more faithfully reproduce the design that we had been tasked with coding.
  • XHTML-MP - the mobile web subset of XHTML - is fully supported on most modern devices.
  • You can't read 2 books and several articles about mobile web development and cover everything. Much of the effort is trial and error. When starting out, emulators are a good way to get a rough idea of how the site will work. It gives you some feel for the navigation, architecture and flow of the site, but the look and feel varies from the emulator to the real device. The best thing you can do is get a few real phones to test on. I'm sure between yourself, co-workers and a few friends, you can manage to test your site on a good cross-section of the phones out there. Finally, there is some help. The W3C mobile web initiative does have a checklist to see how well your site is doing and so does dev.mobi - if you take heed of these two lists, your site should give a quality experience to most customers.
Sandra Earl

WebAIM: Screen Reader Survey Results - 0 views

  • We received 1121 valid responses to the screen reader survey, which was conducted Dec. 2008 - Jan. 2009.
  • Skip to content22% Skip to main content28%
  • 33 respondents (2.9%) reported being both deaf and blind.
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  • Please rate your computer proficiency Response% of Respondents Expert22% Advanced44% Intermediate27% Beginner8%
  • Please rate your screen reader proficiency Response% of Respondents Expert17% Advanced41% Intermediate32% Beginner9%
  • Screen Reader Usage
  • Of the 1121 respondents, 74% use JAWS, 23% use Window-Eyes, 8% use NVDA, and 6% use VoiceOver. While several other screen readers were reported, these were the most prominently reported. Individual versions of screen readers are not yet computed, but generally the majority of users are using the most up-to-date version of their screen reader.
  • How soon do you update your screen reader after a new version is released? Upgrade Window% of Respondents Immediately41% First 6 months25% 6-12 months9% 1-2 years9% 2-3 years4% 3+ years6% No response6%
  • How customized are your screen reader settings? (e.g., changed verbosity, installed scripts, etc.) Response% of Respondents A lot29% Somewhat40% Slightly21% Not at all7% No response4%
  • a lot or some customization was reported by only 27.6% of respondents with no disability versus 71.4% for those that reported blindness.
  • 78% of respondents reported using a screen reader on a desktop computer, 54% use a screen reader on a laptop, and 12% use a screen reader on a mobile phone.
  • No respondents who use screen readers for evaluation reported using a screen reader on a mobile device.
  • Which web browser(s) do you currently use with a screen reader? Browser% of Respondents IE633% IE768% IE82% Firefox39% Safari6%
  • Respondents with no disability were nearly twice as likely to list Firefox as blind respondents - 66% to 37%.
  • The percentage of Safari users is over double that of the overall population - this may be due in part to the fact that some in the Mac community actively solicited survey participation and encouraged respondents to indicate their Safari use, perhaps partially due to feeling snubbed because we didn't list them with IE and Firefox as direct choices.
  • When first accessing a new, unfamiliar home page, I'm most likely to... Response% of Respondents Read through the home page46% Navigate through or listen to the links on the page35% Use the Search to find what I'm looking for13% Look for a site map or site index3% No Response2%
  • Interestingly, the more proficient screen reader users are more likely to read through the home page and use links less often than less proficient screen reader users. This may be due to faster reading speeds for more experienced users. The home page strategies used were very similar regardless of proficiency, disability, or amount of screen reader use.
  • I use "skip to content" or "skip navigation" links... Response% of Respondents Whenever they're available22% Often16% Sometimes28% Seldom19% Never10% No Response4%
  • Some questions were of a technical nature and we understand that many participants may not have been very technically savvy. Responses may also be based upon user experiences with web content that is generally inaccessible. We cannot help but wonder if responses may have been different if screen reader interactions with web content were typically very positive.
  • I use Access keys... Response% of Respondents Whenever they're available22% Often16% Sometimes28% Seldom19% Never10%
  • I navigate by headings... Response% of Respondents Whenever they're available52% Often24%
  • 76% always or often navigating by headings when they are available.
  • I use site search functionality... Response% of Respondents Whenever it's available26% Often25% Sometimes31%
  • Find the word "Search"18% Jump to the first text/edit field on the page25%
  • Jump to the first form element in a page36%
  • Proficient screen reader users were more than twice as likely to jump directly to the form or text/edit field than less proficient users. Less proficient users were nearly three times more likely to use more manual methods (reading, tabbing, or finding) than more proficient users.
  • a majority of respondents seldom or never use site maps. There was no marked difference in the use of site maps across screen reader proficiency or disability. In general, it appears that site maps may be beneficial, but are not commonly accessed by screen reader users.
  • Text-only versions are always used by many and never used by many. As such, it is very difficult to interpret the value they have for screen reader users. More proficient screen reader users were much less likely to use text-only versions than less proficient users. This may suggest that proficient users employ sufficient techniques to render the main version acceptable to them. Or, it may suggest that proficient users do not gain value in using text-only versions, which are often less than optimal.
  • If content is identified as being "for screen reader users", how often do you use it? Response% of Respondents Whenever it's available38% Often15% Sometimes25% Seldom13%
  • A closer analysis, however, reveals that pop-up windows are reported as very difficult twice as often by less proficient screen reader users than with higher proficiency. Alternatively, more proficient users were three times more likely to indicate that pop-up windows are not at all difficult. This shows that less proficient screen reader users (which represent 41% of respondents) have more difficult experiences with pop-up windows.
  • Firefox users were much more likely to give a favorable response, perhaps a reflection of Firefox support for ARIA, etc. Evaluators and those without disabilities were nearly twice as likely to indicate that these applications are not very or not at all accessible than those that always use screen readers or have disabilities. This may suggest that these applications are actually more accessible than evaluators believe them to be, or alternatively, that screen reader users with disabilities are less knowledgeable about the true inaccessibility of these technologies.
  • 66% of evaluators preferred that the image be ignored, compared to only 28% of those that always user a screen reader. Similarly, 65% of those with no disability preferred that the image be ignored, compared to 29% of those with disabilities.
  • If a web page contains a photo of the White House, I prefer that the image be identified as... Response% of Respondents Photo of the White House80%
  • 69.4% of evaluators found them difficult compared to only 42.6% of those that always use a screen reader. Those with higher screen reader proficiency naturally found these links easier.
  • 71.5% of screen reader users reported that Flash is difficult
  • While the majority (58%) of users reported that frames are easy, those that are blind were 3 1/2 times more likely to indicate that they are easy than those with no disability. Similarly, those that always use a screen reader reported frames as easy nearly 3 times more often than evaluators. This perhaps suggests a misconception among those that do not have disabilities that frames are very inaccessible when in fact those with disabilities find them easy.
Sandra Earl

InformIT: The Adobe AIR Platform: Software Revolution or Evolution? > The Adobe AIR Pla... - 0 views

  • Adobe AIR is a cross-operating system platform that allows developers to leverage their existing web development skills in HTML, Ajax, XML, Flash and Flex to build and deploy Rich Internet Applications for the desktop.
Sandra Earl

Tim Anderson's ITWriting - Tech writing blog » Adobe AIR: 10 reasons to love ... - 0 views

  • 3. Easy conversion of existing Flex or HTML applications. It’s the same basic runtime. In the case of HTML, AIR apps rely on WebKit, the core component in Apple’s Safari web browser.
  • 7. Rich design and multimedia. This is Flash, so ideal for highly customized UIs, animation, sound and video. Adobe is proving the point by creating a media player built with AIR. Existing Flash developers can easily use their skills to build AIR applications.
  • 4. Proprietary technology. AIR applications depend on Adobe’s runtime.
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  • 6. No model for commercial components. It is not clear to me how a component vendor could sell an AIR component while protecting it from unlicensed deployment. This may limit the availability of 3rd party components, with a corresponding impact on productivity.
  • 7. Schizophrenic development model. AIR supports either Flex development, or HTML applications which run in WebKit. The ugly side of this flexibility is that there are two SDKs, even two JavaScript virtual machines with different capabilities and characteristics. While it is nice to have a way to render HTML, I am not convinced that the web application model is worth it, given the complications it causes. After all, web applications run perfectly well in the browser.
  • Lack of UI standards may lead to annoying inconsistencies between AIR applications. We are used to this on the Web; now it is coming to the desktop as well.
Sandra Earl

YUI Theater - Doug Geoffray: "From the Mouth of a Screenreader" » Yahoo! User... - 0 views

  • he context is important for us on the frontend as we begin to confront the same challenges that desktop software developers have been addressing for many years.
  • Doug been a touchstone for us at YUI in the research and development of our Menu Control, a project that is helping us to lay a foundation for what is possible in terms of DHTML accessibility as YUI evolves.
Vernon Fowler

Breadcrumbs: 11 Design Guidelines for Desktop and Mobile - 0 views

  • the breadcrumb corresponding to the current page should not be a link. You should never have a link that does nothing. The last breadcrumb (denoting the current page) should not be a link.
    • Vernon Fowler
       
      The breadcrumb denoting the current page SHOULD be a link and differentiated from others via mechanisms such as aria-current="page" See https://scottaohara.github.io/a11y_breadcrumbs/ for this pattern.
    • Vernon Fowler
       
      The breadcrumb denoting the current page SHOULD be a link and differentiated from others via mechanisms such as aria-current="page" See https://scottaohara.github.io/a11y_breadcrumbs/ for this pattern.
  • Include the current page as the last item in the breadcrumb trail.
  • Breadcrumb trails should start with a link to the homepage.
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  • Breadcrumbs aren’t necessary (or useful) for sites with flat hierarchies that are only 1 or 2 levels deep, or sites that are linear in structure.
  • Unfortunately, on mobile, the cost of using breadcrumbs can quickly overwhelm the benefits. Don’t use breadcrumbs that wrap to multiple lines.
  • Don’t use breadcrumbs that are too small or too crowded together.
  • Consider shortening the breadcrumb trail to include only the last level(s).
  • The Oregon state government website includes a breadcrumb trail, but omits a link to the homepage. However, in this case this is acceptable, as the site also includes a Home link in the global navigation
  • duplicating the Home link in both the global navigation and the breadcrumb trail is not recommended — one or the other is fine
  • This site’s structure is nonhierarchical, and so there is no need (or value) in including a breadcrumb trail.
  • MIT’s main website has a flat hierarchy, with only 1 page in each section. While it features a breadcrumb at the top of the page, this breadcrumb isn’t necessary. In the main navigation, the location of the page is highlighted.
  • Breadcrumbs should include only site pages, not logical categories in your IA.
  • The link to the parent page is a dropdown menu, with the current page’s siblings (bottom image). A better design would  have a separate UI for the local navigation, to enable users to travel to lateral pages in the current section of the site.
  • Breadcrumbs should not replace the global navigation bar or the local navigation within a section.
  • Breadcrumbs augment but do not replace those main forms of navigation.
  • when they skip some of these levels (for example, because they arrived to the site by clicking on an external link such as a search-engine result), breadcrumbs orient them and help them find their way to other, possibly more relevant, pages.
  • In this example, the home page and current page are omitted from the breadcrumb trail, which is not recommended.
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