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Nigel Robertson

Mental Models (Jakob Nielsen's Alertbox) - 0 views

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    Useful article on why users don't always do what you expect in your shiny new software!
Nigel Robertson

"90-9-1" Rule for Participation Inequality: Lurkers vs. Contributors in Internet Commun... - 0 views

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    90% users in online social networks are lurkers. How can we encourage more participation?
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