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Certain systems, software, and technologies simply don't work very well. In fact, some are barely usable. See if your biggest annoyances made this list. Let's face it. There are bits and pieces of the IT world that are simply broken, and we rarely want to come out and admit it. Well, some don't. I, on the other hand, am not in the slightest bit afraid to step forward and point the finger of shame at the creators of technology

Our society has been irreversibly affected by a new phenomenon in InfoWhelm - an unparalleled access to a wealth of online information, never before seen or heard of. Learning has truly become a lifelong pursuit, and it can happen anytime and anywhere in our Information age. But how do we determine good from the bad, interpret right from wrong, and distinguish complete, accurate, and usable data from a sea of irrelevance and digital inundation? The skills to help us best understand and make use of the wealth of knowledge at our fingertips is essential to life and success both in the classrooms and workforces of the 21st century.

"It's easy to get caught up in the implementation details of a Web site design project and lose sight of the hands-on user perspective. Calvin Sun airs a few user experience grievances that can alienate site visitors - permanently."