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"Zenoss Core is free and open source software for monitoring applications, networks, servers and much more."

"Google Drive for Mac/PC supports all unauthenticated proxies that are configured by the operating system. Your firewall rules should connect to the following hosts and ports so that users on your network can access Google Drive. Otherwise, they may be blocked or denied access. "

If you are preparing for a career in IT or are new to IT, many of the "dirty little secrets" listed below may surprise you because we don't usually talk about them out loud. Most of these secrets are aimed at network administrators, IT managers, and desktop support professionals.

"eduSTAR.ISP is the centralised internet service for schools (see School email "S582-2009 Centralised Internet Services for Schools"). The service started from 1 January 2010. Netspace Online Systems has been selected as the central supplier for internet services to schools."

Details about how eduSTAR.ISP works for Victorian state schools.

"Cacti is a complete network graphing solution designed to harness the power of RRDTool's data storage and graphing functionality. Cacti provides a fast poller, advanced graph templating, multiple data acquisition methods, and user management features out of the box. All of this is wrapped in an intuitive, easy to use interface that makes sense for LAN-sized installations up to complex networks with hundreds of devices."

"OpenNMS is the world's first enterprise grade network management application platform developed under the open source model. It was designed from "day one" to monitor tens of thousands to ultimately unlimited devices with a single instance. It brings the power, scalability and flexibility that enterprises and carriers demand."

I was invited to speak on a topic near and dear to me during a session titled "Automate the mundane so you can focus on the impactful." During that session, I discussed ways that IT departments might streamline their services to provide more time to focus on business-leading initiatives as opposed to simply keeping the lights on.

.. the oversized, centralized IT department of 2001 is a relic that's never coming back and IT pros need to prepare for the decentralized IT reality of the future where companies are going to keep fewer IT pros on staff, hire more consultants, and focus their IT resources on software, the cloud, and mobile devices