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April's Customer of the Month is Robert Aichele, Senior Manager, Store Communications at Jamba Juice. I've been at Jamba since 2009 managing internal communication, primarily store and field communication, with a hand in some broader projects connecting our strategic vision with the managers in the field. Our Yammer network debuted in 2011, catching on with a small group and then expanding quickly to include our entire Support Center. It was so popular we extended it to our company-owned store managers later that year, and it plateaued happily there for several months as an interesting tool to share ideas and problem solve operational issues when we needed to hear diverse perspectives quickly. I'm a firm believer in story telling as a means to engage employees with the "why" behind what we do as a company - and sometimes what we stop doing - and in the spring of 2012 we had a big story to tell. Our first National Hiring Day was happening in Jamba stores across the country as we prepared to hire thousands of new employees and ramp up for our busy summer season. We'd organized the event through traditional channels: our intranet, email, weekly task management publications, and pre-event conference calls. And we had big plans to collect photographs, interview hiring managers, and write up a recap to share the success stories with everyone after the fact. On the big day I logged into Yammer and got a big surprise. The event was unfolding in glorious detail right as it happened with photos, comments, personal stories, and genuine pride and enthusiasm for the Jamba brand just pouring out. We never wrote that recap.

WWW.OFFICE.COM/SETUP BLOGS: POWERPOINT MIGHT BE INCLUDED IN OFFICE 2016, BUT EVERYONE KNOWS IT'S SO PASSÉ. as easy as drag and drop - www.office.com/setup www.office.com/setup Blogs: These days it's all about Sway - the first of many native apps to be rolled out to Microsoft Office 365 subscribers. To put it simply, Sway is a web browser-based storytelling app. It allows anyone with the most basic computing knowledge to create beautiful-looking websites and presentations with images, text, tweets, videos or whatever other media you want to include. It works a bit like Word and Powerpoint combined - and finished products can be used on websites to display family photos, or in a beautiful work presentation. "The interface is based around a storyline, which allows users to bring in raw content such as PDFs, spreadsheets, graphs, photos, video and text," a spokesman for Microsoft told news.com.au. When creating a new presentation, users begin with a blank page containing nothing more than a title card. From there, add raw content, such as photos or text, and either place it all where desired or use a template that does the work for you. "It is as simple as clicking and dragging the content the user wants to add the presentation," the spokesman said. An impressive feature that sets this application apart from the likes of Powerpoint is its integration with popular social media networking sites. Users can import pictures from Facebook, YouTube videos, tweets and other content without having to leave the app. Once happy with the content included, users can tweak its appearance by using the "Remix" feature. This will cycle the appearance of the presentation through the many templates available in the app. Microsoft has completely embraced the cloud with Sway, with work available to view through a web browser on any device the moment its finished. The work can then be shared on social media or even embedded on other websites. Best of all, itâ€

"Google Spotlight Stories means storytelling for VR. We are artists and technologists making immersive stories for mobile 360, mobile VR and room-scale VR headsets, and building the innovative tech that makes it possible. Enjoy the experience - look, listen, explore - and never worry that you'll miss anything."

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

"Extraordinary stories in virtual reality"

Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.

The concept of a 'physical office' as a small business hub of productivity is quickly being replaced by the connected 'mobile office,' which connects employees wherever they happen to be. Today's business landscape favors those who are nimble and able to adapt rapidly by collaborating on the go, sharing ideas quickly and anticipating customer needs. Luckily, small businesses today can achieve this dynamic work environment through the use of Web-based software available for both desktop and mobile platforms. Web-based software is known as 'cloud services' or as 'the cloud' for short. Today, small businesses have access to IT solutions that were previously only available to enterprises - allowing them to punch above their weight class and better compete in their industry. By taking advantage of these Web-based and mobile solutions, small businesses can effectively run their company from anywhere - even from a mobile device or tablet. Here are just a few of the ways technology can help small businesses overcome everyday business challenges: ELIMINATE THE NEED FOR A PHYSICAL OFFICE Starting a business is difficult. Many small businesses owners may not have the capital to lease office space, or they may be hiring friends and staff who aren't based in the same city. Modern cloud technology can unify small business teams, removing the need for a physical office space. WORK WHEREVER IT'S CONVENIENT Cloud services let employees set up a shared folder from a mobile device while taking the bus; create a new spreadsheet on a tablet at lunch; get a presentation from the company's shared drive and make edits from a friend's computer; or schedule a team meeting from a home computer. Office 365 can be installed on up to 5 devices, giving small businesses the ability to do more than just read documents from a mobile device, a tablet, a laptop or even a desktop* by extending the office experience to employees wherever and whenever they need to cond

www.office.com/setup Blogs: Today marks the general availability of Office 2016 for Windows, a suite of desktop applications that together with new mobile and web apps pushes Microsoft's new vision for PC-based productivity. Office 2016 is available immediately to Office 365 subscribers, as well as to individuals who would prefer to buy the software in standalone form. "We see Office 2016 as being just as important as the first release of Office," Microsoft group program manager Shawn Villaron told me in a briefing last week. "In the early days, Office was about bringing really important tools together to empower the individual for personal productivity. That was the way people wanted to work at that time. And for 20 to 30 years, Office fit right in. Today, things are changing. More people collaborate on work as groups and teams, so Office 2016 represents the change from personal productivity to team productivity." And that, really, is Office 2016 in a nutshell. If you're a typical information worker, student, or other person in need of standard productivity tools, Office 2016 of course works fine and represents an obvious and stable evolution from the Office version you're currently using. But the real meat in this release-now and going forward, as Office will of course be updated regularly, like Windows 10-is the designed around this new way of working. Confusing matters somewhat, Office-not Office 2016, but Office generally-is all over the place now. In addition to the classic, full-featured desktop suites on both Windows and Mac, Microsoft has high-quality Office Online web apps, mobile apps for Android, iOS, and Windows/Windows phones-and Office 365-specific solutions that are often available as web apps but are sometimes just integrated into the desktop applications. This ain't your father's Office anymore. Office everywhere: Microsoft Office is available on virtually any device you care to use. - www.office.com/setup Office eve

www.office.com/setup Blogs: Sway: Microsoft Office presentation software. PowerPoint: Microsoft Office presentation software. So what's the difference? You're watching Jeopardy! when the presenter utters the following answer in keeping with the game show's famous format: "A software tool from Microsoft for creating presentations, web-based reports and projects." Quick as a flash you spit out the question in unison with the contestant: "What is PowerPoint?" To your astonishment, presenter Alex Trebek shakes his head and utters a curt "No". The correct question was "What is Sway?" To the best of our knowledge, that scenario has yet to surface on the American quiz show, but it's hypothetically possible. After all, there are a number of similarities between PowerPoint and Sway on first inspection: Both are part of Microsoft Office Both can be used to create rich presentations Both support multimedia including video, audio and images Both feature customisable templates There's no disputing that there are areas where PowerPoint and Sway overlap. But if you're thinking Sway is just a web-based clone of PowerPoint, think again - each piece of software has highly specific functions. It's well worth familiarising yourself with the differences between the two, cos if you Sway when you're meant to PowerPoint, you're gonna have a bad time. POWERPOINT IN A PARAGRAPH As the world's preeminent slideshow software, PowerPoint requires no introduction. From classroom projects to delivering keynote addresses, Microsoft's easy to use presentation software has graced overhead projectors on every continent. Slides; audience handouts; speaker's notes. Whatever you choose to create and however you choose to deliver your story, PowerPoint makes it simple. SWAY IN SUMMARY Sway is an online presentation and storytelling app that's free for anyone with a Microsoft or Office 365 account. The newest addition to Microsoft Office, Sway helps

www.office.com/setup Blogs: Having come around to the idea that it needed different versions of Office for different kind of users, Microsoft introduced lightweight versions of Word, Excel, Power Point and OneNote that are neither as pricey or as feature laden as the main versions included in Office. iPad users were the first to get their hands on this new take on Office. With Windows 10, the free Microsoft Office Mobile apps have arrived for some Windows users. 10 Things to Love About Windows 10 (7) - www.office.com/setup Blogs Read: Windows 10 Review - A Love Affair Here's how to get that free Microsoft Office in Windows 10, and what you need to know about it why it's possible for some to take advantage and not possible for others. HOW TO GET FREE MICROSOFT OFFICE IN WINDOWS 10: WHAT IS IT? Microsoft Office is wildly successful. Everyday millions of users all open it to get work done. Millions of documents are written in Microsoft Word. Millions of budgets and sales breakdowns are created in Microsoft Excel. Everyone has created a Microsoft PowerPoint presentation at some point in their life. Screenshot (236) - www.office.com/setup Blogs Windows and Microsoft Office are synonymous. Because the two are often used together and both made by Microsoft, many assume that one comes included with the other. That's never been true. Windows device makers often included shortcuts to trials for Microsoft Office with new PCs. Some even bundled it with their PCs, passing the cost on to buyers. Microsoft Office costs $149 if purchased outright or $6.99 a month through Microsoft's Office 365 subscription service. Office Mobile is what Microsoft collectively calls the free Microsoft Office apps that are now available. Word Mobile lets Windows 10 users view documents. Excel Mobile focuses on spreadsheets. PowerPoint Mobile lets users look at presentations. Outlook is separated into to apps, Outlook Calendar and Outlook Mail. Outlook Mail and Outlook Calendar are a

WWW.OFFICE.COM/SETUP BLOGS: START THE SHOW INSTANTLY We've all seen too much of presenter's laptop screens, full of messy icon-strewn desktops or unread emails, as they try to start a PowerPoint presentation. Get right to it by naming the file with a .PPS (or .PPSX) file extension. That's a PowerPoint Show, and a quick double click on it goes right into the slideshow, not PowerPoint editing mode. Click Esc to exit the slideshow. www.office.com/setup Blogs: There comes a time in almost every young (or old) office worker's life where the cubicle must give way to the boardroom, or worse, to the dais. That means speaking in public, and more often than not, that speaking is usually accompanied by slides. Such presentations are ingrained in the public consciousness, from watching big-name CEOs spew speeds-and-feeds about new gadgets, to fascinating TED talks on every topic under the sun. Even teachers in the classroom give lessons in a way the old blackboard could never convey. It's fair to say that the vast majority of those presentations are created using PowerPoint, the presentation tool that's a staple of the Microsoft Office suite. The site SlideNirvana.com estimates that PowerPoint is on at least 1 billion (with a B!) computers worldwide. If even a third of them use the software, that's still the equivalent of the entire population of the United States making slide-based exhibitions. And most of them suck. Perhaps that's not quantifiable, but so many articles are written on that fact-and so many of us live through them-it's hard to argue the (power)point. Likewise, many, many articles and entire books are written on how to make effective presentations. This is not one of those stories. This collection of tips is all about the vagaries of the powerful PowerPoint software itself. It's meant for those with a grasp of the basics and beyond who are looking for that extra little goose to get the most out of the program. We hope with these tricks-some of which wi

WWW.OFFICE.COM/SETUP BLOGS: FROM USING ONENOTE FOR PROJECT MANAGEMENT TO DISCOVERING HIDDEN FEATURES IN WORD, THERE ARE TONS OF WAYS YOU CAN GET MORE OUT OF OFFICE 365. HERE'S A LOOK BACK AT THIS YEAR'S MOST POPULAR TIPS. @MENTIONS IN OUTLOOK www.office.com/setup Blogs: This is an excerpt from our post Get Someone's Attention in Outlook with @Mentions. Using the @ symbol is a quick way to draw people's attention to important things. Microsoft has rolled this handy feature into Outlook, so here's how you can use it to get people's attention in emails and also save time. (Note: This feature is only available in Outlook 2016, Outlook 2016 for Mac, Outlook on the web for Office 365 Business, Outlook.com, and Outlook on the web for Exchange Server 2016.) ONENOTE FOR PROJECT MANAGEMENT This is an excerpt from our post 5 Keys to Using OneNote for Project Management. Instead of investing in costly project management software, how about using a free program like Microsoft OneNote? OneNote digital notebooks are available on all your devices and can be used for a variety of projects. Whether you are planning a wedding, heading up an office presentation, or writing a thesis paper, OneNote bends to your needs. This post focuses on tips for the office, but personal and school projects can be managed with OneNote using many of these same key principles. HIDDEN FEATURES IN WORD This is an excerpt from our post 3 Hidden & Useful Tricks in Microsoft Word. There are lots of great hidden features tucked away in Microsoft Word that you probably don't know about. From activating research tools, to changing the page color of documents to reduce eye strain, to easily capturing screenshots, here are three tricks that you will enjoy. WORD ONLINE VS. WORD DESKTOP This is an excerpt from our post 3 Things You Can Do With Word Online That You Can't Do With Word Desktop. Word Online isn't just a simple online word processor. To get the full value of the product

www.office.com/setup Blogs: We're moving deeper into the modern "walled garden" of digital life. Generally speaking, you choose the garden you like best - be it Apple, Google or Microsoft - and the more time and money you invest, the more painful it is to leave that ecosystem. Similarly, many people pick Evernote or Microsoft OneNote as their repository of choice for digital scraps, doodlings and scanned documents. Then they usually stick with that choice, because it's not easy to toggle between them or switch. About a year ago, I chose Evernote over OneNote, and I started amassing my own digital archive. At the time, Evernote's Mac software was far superior to OneNote's Mac app. However, Microsoft has continually upgraded OneNote for Mac and iOS, and today it's a legitimate Evernote rival; if I were facing the Mac Evernote versus Mac OneNote decision today, it would be a different situation. If you're a Windows user, the choice is even more challenging, because the OneNote 2013 Windows desktop app has valuable features that aren't available in Evernote or OneNote for Mac. To help you decide between these two notebook tools, I've come up with seven things OneNote does that Evernote can't. Of course, this is only one side of the story. For the flip side, read "6 things Evernote does that OneNote can't." 1) ONENOTE IS A DESIGN-FRIENDLY, FREEFORM CANVAS Each OneNote note is a blank canvas, every element its own movable container. If you have a stylus, you can draw anywhere within the note, and you can insert handwriting, blocks of text, images or any other element wherever you want. onenote freeform canvas - www.office.com/setup OneNote 2013 for Windows also lets you customize your notes. For example, you can change the "paper" color, add rule or grid lines, change the dimensions of notes, create new page templates or apply existing ones, and apply text styles. Other versions of OneNote, including the iPad and Mac apps, offer some but not all, of these capab

These days it's all about Sway - the first of many native apps to be rolled out to Microsoft Office 365 subscribers. To put it simply, Sway is a web browser-based storytelling app. It allows anyone with the most basic computing knowledge to create beautiful-looking websites and presentations with images, text, tweets, videos or whatever other media you want to include. It works a bit like Word and Powerpoint combined - and finished products can be used on websites to display family photos, or in a beautiful work presentation.

Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.

Krishna Mamidipaka is a Senior Product Marketing Manager on the Microsoft Visio team. Visio diagram templates - www.office.com/setupMicrosoft Visio is one of the most widely used tools for Business Process Modeling (BPM) projects worldwide, and people use Visio for a variety of tasks within the context of their BPM projects. From creating process flows that are validated for critical compliance needs to automating human and document centric workflows, and monitoring these workflows, Microsoft Visio supports BPM efforts of varying complexity. The new Microsoft Visio, powered by interoperability with Microsoft SharePoint and Office 365, provides a strong social, mobile and cloud-based infrastructure for BPM initiatives. In addition to the newer workflows and collaboration features, it also offers several new diagram templates that support the latest industry standards, such as BPMN 2.0 and UML 2.4. Look for us at the Gartner BPM Summit April 2-4, 2013 as we take our very compelling and well-recognized BPM story to the Washington D.C. area. Microsoft is a Platinum sponsor of the summit, and we are very excited to speak with a variety of customers, partners, analysts and press while at the event. Do join us if you can! Learn more about new and improved BPM capabilities in Visio with our Microsoft BPM Whitepaper. -Krishna Mamidipaka, Senior Product Marketing Manager

"A tool for enhancing 360 images that lets you position audio within a scene, to easily create interactive experiences."