Empathy: The designer's superpower - O'Reilly Radar - 0 views
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Tom Woodward on 27 May 15Key element in instructional design as well. "When I reflected on what I wanted people to understand, what the core thing was, it wasn't a technique. It wasn't a visual style. It wasn't learning a certain program. The core thing was making sure that you never thought about the product from your point of view, but from somebody else's point of view. That's what prompted the [The Paradox of Empathy] post. "