This was a cool article about how technology is ever changing the field of Human Services. It discusses how technology such as automation can reduce the cost of services as well as free up time for human services professionals to focus more on the provision of services and benefits to families.
Gill, S., Dutta-Gupta, I., & Roach, B. (2014, June 4). The Technology Opportunity for Human Services | Data-Smart City Solutions. Retrieved December 05, 2016, from http://datasmart.ash.harvard.edu/news/article/the-technology-opportunity-for-human-services-470