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Lee Rainie, Director of the Pew Research Center's Internet Project, runs through the seven questions libraries need to address as they consider future services and their role for their patrons and communities...He describes how project research about the changing role of technology in people's lives affects the kinds of issues librarians need to address as they experience the disruptions of technology change.

As a chief technology officer or director of technology, probably one of the toughest challenges you face isn't keeping up with the technology, but rather understanding how to leverage it for your organization. While in the past, we were limited by the occasions that served as "learning experiences," in the 21st century, learning isn't restricted to a special event bound by time and place.

Corinne Hill, executive director of the Chattanooga Public Library, is recognized as an innovator. Library Journal named her the 2014 Librarian of the Year. In this interview with WUTC's Michael Edward Miller, Hill explains why she believes that libraries should be less "missionary" and more "mercenary" as their services evolve in the internet era. "It's a difficult time," she says, "but I think it's a fascinating time to be in this business."