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Fixed Mobile Convergence (FMC) Leads to Workforce Productivity and Customer Service Imp... - 0 views

blog.tmcnet.com/...tomer-service-improvements.asp

shared by anonymous on 01 Jul 09 - Cached

anonymous on 01 Jul 09

Fixed Mobile Convergence (FMC) Leads to Workforce Productivity and Customer Service Improvements

<div class="cArrow"> </div><div class="cContentInner">Fixed Mobile Convergence (FMC) Leads to Workforce Productivity and Customer Service Improvements</div>

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Global 360 Debuts Unified Collaboration and Workforce Management Features | News Category - 0 views

www.bpm.com/force-management-features.html

BPM ProcessManagement collaboration instant messaging

shared by Huub Uyleman on 10 May 11 - No Cached

Architecture to Support Contact Center UC Strategies from Aspect - 1 views

www.aspect.com/...Architecture

Workforce management call center UC

shared by anonymous on 12 Apr 10 - Cached

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