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Duncan Innes

Business Studies - Industrial Action & Customer Service Case Study - FlyLo - 1 views

www.tutor2u.net/...tomer-service-case-study-flylo

business industrial Action Pay BBC Human Resource Management redundancy Unionscome fly with me

shared by Duncan Innes on 31 Jan 11 - No Cached
  • Duncan Innes on 31 Jan 11
     
    Come fly with me - Strike action
Elizabeth Durant

Industrial disputes | Business Link - 0 views

www.businesslink.gov.uk/...layer

business link industrial dispute employee relations

shared by Elizabeth Durant on 21 Nov 11 - No Cached
  • Lawful industrial action
  • Elizabeth Durant on 21 Nov 11
     
    advice for handling industrial disputes
Simon Brooks

BBC News - World Cup stewards walk out in pay strike - 0 views

www.bbc.co.uk/10314858

bbc news world cup pay strike

shared by Simon Brooks on 21 Nov 11 - No Cached
  • South Africa's World Cup chief, Danny Jordaan, said it was "unacceptable" for the stewards to be trying to disrupt the games.
  • He said it was an "employer-employee wage dispute".
  • Protesting stewards in Durban told reporters they had received 190 rand (£17; $25) for their work, but they had been promised much more.
  • ...1 more annotation...
  • The firm employing the stewards, Stallion Security, told AFP news agency that the workers had been "misled" by jealous commercial rivals who failed to get the World Cup tender.
  • Simon Brooks on 21 Nov 11
     
    This article highlights how employee action can cause potentially damaging consequences for businesses. The stewards walked out after they had been paid less than they were 'promised' - it emphasises the impact of poor employer-employee relations on business functioning.
Duncan Innes

King of Shaves chief Will King aims to beat Gillette on price and performance - Telegraph - 0 views

www.telegraph.co.uk/...-on-price-and-performance.html

monopoly king of shaves entrepreneur gillette video telegraph research and development patent

shared by Duncan Innes on 17 Jan 11 - No Cached
  • "Even Apple now has a razor blade business model," argues King. "You buy an iphone or iPod and that's your handle which you populate with music and books and apps. The profitability of the blades powers the beast."
  • Duncan Innes on 17 Jan 11
     
    Success Passionate Persistence Atitude Action Confident Enjoy it
Duncan Innes

Seeking More Humane Profits (CMG, HRL, MCD, RCL, TSN, UL, WFMI) - 0 views

www.fool.com/...eking-more-humane-profits.aspx

humane profits CSR fast food ethics ethical investment

shared by Duncan Innes on 09 Feb 11 - No Cached
  • Duncan Innes on 09 Feb 11
     
    Humane actions in the fast food industry US marketplace
Duncan Innes

BBC News - Acas and TUC on strikes and industrial action - 0 views

www.bbc.co.uk/...uk-politics-16161896

bbc news tuc strikes ACAS negociations

shared by Duncan Innes on 14 Dec 11 - No Cached
  • Duncan Innes on 14 Dec 11
     
    ACAS video
Simon Brooks

Dispute over trade union rights in soap manufacturer - 0 views

www.eurofound.europa.eu/...pl0609019i.htm

trade union dispute soap manufacturer

shared by Simon Brooks on 30 Nov 11 - No Cached
  • manufacturer of household cleaning and detergent products
  • employs about 240 workers, of whom over 150 are union members
  • the enterprise has a relatively high union density
  • ...34 more annotations...
  • A dispute has arisen within PZ Cussons Polska S.A. between the largest representative trade union, NSZZ Solidarnosc, and the company’s chief executive officer (CEO)
  • 50% of the workers are trade union members
  • five trade union organisations
  • membership is widely dispersed
  • Independent Trade Union of Chemical Workers
  • representing 15 workers
  • smallest union
  • largest union
  • Independent and Self-Governing Trade Union Solidarity
  • over 80 workers
  • controversy has a long history
  • 2002 when a dispute arose over certain irregularities concerning the allocation of the employee benefits fund
  • trade unions only took collective action in relation to the dispute in 2003 when the premises was flagged;
  • ade union flag
  • management removed the t
  • trade unions appealed to the court
  • company’s management of obstructing trade union activity.
  • conflict escalated
  • company’s management decided to move the headquarters of the trade unions to space outside the premises
  • The unions once again appealed to the court to reverse this decision, but the court again dismissed the appeal
  • staged a protest
  • culminating point in the conflict occurred in June 2006
  • according to the unions
  • at CZ Cussons once again disregarded the preliminary social fund expenditures schedule.
  • remove the flags and transport them outside the company’s premises
  • A scuffle between the union activist and the security staff ensued, resulting in minor injuries to the former, according to trade union sources.
  • NSZZ Solidarnosc shop steward was dismissed from the company on disciplinary grounds.
  • not able to appeal against the decision within a statutory time frame.
  • management also tried to prevent the next union meeting from taking place and attempted to keep the dismissed union member off the premises
  • The trade unions claimed that PZ Cussons had clearly ignored Polish union law
  • The unions warn that they will fight the case until the company’s management reinstates the dismissed trade union member.
  • caused a dangerous situation and broke work regulations in his protest against the removal of the trade union flags from the premises.
  • car without permission
  • As this represented a gross abuse of an employee’s duties, the management agreed to the shop steward’s disciplinary dismissal. The case has since been sent to the labour court.
  • Simon Brooks on 30 Nov 11
     
    An example of a trade union dispute in a household cleaning and detergent manufacturer. Explains how the dispute came about as well as how it was resolved.
Duncan Innes

BA cabin crew to vote on deal to end dispute | Business | guardian.co.uk - 1 views

www.guardian.co.uk/...ba-cabin-crew-vote-dispute

Human Resource Management Business Studies Guardian Unions BA Unite Industrial Dispute

shared by Duncan Innes on 20 Oct 10 - No Cached
  • "In the past I have seen managers and businesses ignore issues and back down in the face of industrial action. We are not going to do that."
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