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This video is short 3:13.  It covers an important topic in a fresh way.  I think that Brian Walls may find it useful in training at TGT, because of the example used.

Scott Bower is the master of 5 why. And when he gets to the 5th "why", he applys 5 more whys at that level! Seriously, a great video to introduce the concept, with a good example scenario

Google is famous for its relentless A/B testing, a technique for making constant incremental improvements by testing one small change against the previous version to see which is more successful. You can apply this model to your own work habits too. I call it A/Me testing. Don't change everything at once. Introducing too many risk factors into a successful project or system is dangerous. They key to optimization is making incremental tweaks in a controlled and measurable way that allows you to revert if needed. I explain how in this week's episode.

Powerful lessons.

Now this woman had something to complain about during the concentration camp days, but she does not dwell on it. Maybe this video should be added to the happiness advantage training? Very powerful words.

Mark- It was added to the Happiness Advantage last week. Great minds think alike.

"We don't know what we want." "By embracing the diversity in human beings, we will find a surer path to true happiness."

1.  Find a Story to Tell 2.  Draw Your Listeners in Quickly 3.  Explain the Threat 4.  Outline the Solution 5.  Given Them an Action Step